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Reviews of Ban Lek Resort

2.5 out of 5
Ban Lek Resort
97/5 M. 7 T. Bonok A.Muang, Prachuap Khiri Khan, Prachuap Khiri Khan

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

dale, sunnybank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, tidy and good value. Traffic noise from the highway was always there but never intrusive. Nice cafe across the road with the same owners.
Stayed 1 night in Jan 2023

10/10 Excellent

Johan

Stayed 1 night in Jun 2022

10/10 Excellent

Suzanne

Stayed 2 nights in Apr 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice
Great for an overnight stay.....we were impressed
Stayed 1 night in Mar 2020

2/10 Terrible

Mary Kate, Springfield, Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest Hotel, Dishonest Address
We told the resort that we would be arriving by train at 1 am but no one thought to tell us that we would be able to find NO transportation to get to the resort at this time. It would have been very nice and EXPECTED of the hotel we were staying at to share this information. The address on Orbitz is NOT the correct address. The map on Orbitz matched the map on five other GPS’s and phones that we compared on, but the address led to nowhere. The three Tuk Tuks that we asked refused to take us to Ban Lek because they said it was 23km away. On Orbitz, it says that the resort is only a 13 minute / 6.7km drive from the Prachuap Khiri Khan Station. We even asked a Tuk Tuk driver to call the resort last night to ask for directions, and he was told that the drive was over 23km. There is a huge difference between 6.7km and 23km!!! We would not have booked the resort if we knew it was this far away from the train station. Because it was late and we did not make other arrangements and my sim card expired the day before, we had to sleep outside in the rain. We rented a motorbike the next day to try and find the resort again, and we drove for 3 hours looking for the resort, asking 15 different people if they knew where Ban Lek was and only one person did, and he said that it was VERY FAR. Hoping that I am able to receive some compensation for this terrible experience, considering half of the stay was purchased with earned Orbitz points that have been saved for over a year.
Stayed 2 nights in Dec 2017

4/10 Poor

Manu

Stayed 1 night in Jan 2023

10/10 Excellent

Kanya

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

ปุ๊ก

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ห่างถนนใหญ่นิดเดียว สะดวกดี ห้องพักก็ใหม่ เครื่องนอนสะอาดไม่มีกลิ่นอับ
Stayed 1 night in Jul 2020
Response from วัลลภ on 26 Sep 2020
ขอบคุณครับ ที่มาใช้บริการกับที่พักของเรา ถ้ามีอะไรที่ไม่ได้รับความสะดวกสามารถชี้แนะได้ครับ ทางที่พักเราจะได้ทำการปรับปรุงให้ดียิ่งขึ้นเพื่อความสะดวก สบายของลูกค้าครับ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมดีสะอาด ใกล้ถนนใหญ่ สะดวกเพราะเข้าพักดึกและออกเช้ามาก
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักดี หาง่าย สะอาดมากค่ะ ลืมของไว้ที่พัก ที่พักยังโทรมาบอกและบอกจะเก็บให้อย่างดี แวะมาเอาได้ทุกเวลา
Stayed 1 night in Apr 2018
Response from บ้านเล็กรีสอร์ท on 16 Apr 2018
ขอบคุณสำหรับคำติชม ครับ

6/10 Okay

Najib

Liked: Cleanliness