I was really impressed with the staffs, they are very kind and helpful, specially Gun, the manger in the dining room, always very pleasant and ready to help, she really cares about her customers. The staffs in the lobby are also great, very helpful and friendly specially Aldulraman, very friendly guy and very helpful. Overall, I had a great experience at Bauman residence and will definitely recommend it to anyone looking for a place in Patong.