Dear Beatriz,Thank you for sharing your experience with us!We are saddened to find you weren't completely satisfied with your recent experience. For your convenience our staff is available throughout the day and night, and had we been aware of your concerns regarding the air conditioning, we could have rectified them for you.We hope you allow us the chance to host you again soon for a more positive experience.With our best wishes we remain,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Rosalina,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read of your discomfort. It is disappointing to learn that you were not fully satisfied with the All-Inclusive program and the food in it. We are sorry to read that we did not fulfil your expectations with our offer, as we always try to offer a wide variation variety in order to cater to every guests taste. Nevertheless, we will forward your feedback to our Food & Beverage manager.We would like to thank you for having chosen our hotel for your stay.Hoping to host you again.Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Joanna Danuta,Thank you for taking the time to write a review of our hotel. We are fully aware of the importance of a restful sleep, we are very sorry for the inconvenience.We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Grzegorz,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Freddie,We will address your concerns with the appropriate members of our team, as we are saddened to read that regardless, of our efforts, you could not find anything of your liking.Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Jeffrey,We look forward to your next visit. We are delighted to hear how you felt during your stay, it was a real pleasure to give you a truly luxurious experience.We assure you that we have taken note of your comments and will take them up with the relevant departments.Thank you very much for sharing your feedback with other guests.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Alejandro,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear DENNIS E,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Alexandro,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Moises,Thank you for taking the time to provide us your feedback on your stay at our property.We are truly sorry to read of your dissatisfaction and we never wish for our guests feel any discomfort.We have noted your review to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Juan Ramón De la,Your compliment is very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day!¡Un abrazo, Juan Ramón!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Robert,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day, Robert!Kindest wishes,Hotel Riu Palace AntillasOnline Reputation Manager

Dear John P,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We look forward to welcoming you again soon and share a better experience. Have a lovely day. Hotel Riu Palace AntillasOnline Reputation Manager

Dear Christine,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Elizabeth E,We would like to thank you for taking the time to review us!It is disappointing to hear that you experienced the above-mentioned inconveniences during your stay and that they caused your holiday to be less enjoyable.Rest assured we will forward your comment to our management team to follow up and we are looking forward to having another chance to welcoming you back in the near future to share a more positive experience with you.Best regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Donald W,Thank you for sharing your feedback with us! We are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations. We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Chris,It is very gratifying to read you enjoyed your holiday.We will share your impression.It would be nice to welcome you again soon, Chris.Wishing you a brilliant day!Kindest Greetings!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Lisa,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.However, we are disheartened to read that your stay was overshadowed by the negative aspects and that you were not able to feel completely relaxed during your stay with us.We will do our best to work on these issues, your impressions will be shared with our team.Wishing to host you again very soon!Kindest wishes!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Pascale Marie,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Ronald Andrew,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

Apreciad@ Cary Jay,Todo nuestro equipo trabaja muy duro para que nuestros huéspedes se sientan felices.Para nosotros es muy grato conocer su experiencia en nuestro hotel.Ha sido un placer atenderle en nuestras instalaciones.Siempre le esperamosCordialmente, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Christine,Thank you for your comment,We are sorry to hear that you left with those feelings about our facilities.We regret any inconvenience caused by the inappropriate behaviour of other guests. Please be assured that we work tirelessly to maintain an environment of peaceful and respectful coexistence, taking steps to encourage respect among all who choose to stay with us.We would welcome the opportunity to welcome you back to one of our facilities and present you with the wonderful experience that we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Andrea,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon, Andrea!Kindest Greetigns!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Tara Ann,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day!Love you back, Tara Ann,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Robert,Thank you for your great review and for spending time with us at the Hotel Riu Palace Antillas.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

Dear Asia,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Lori,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Tracy,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

Dear David Paul,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Jason,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager