The man who checked us in was not familiar with the room accomodations. When his mistake was corrected he seemed irritated with us for bringing up his error to another employee. The other employee had to correct his error. Now I am also waiting for the return of my $100 charge that wasn't supposed to be charged.
The only “complaint” I have is the cost of the breakfast. It was $13.95 for standard “hotel” style buffet that is usually included with room. A bit steep for that type of breakfast.
Linda
เข้าพัก 1 คืน, เมษายน 2024
4/10 แย่
John
27 เม.ย. 2024
ชื่นชอบ: ความสะอาด
While a good location in Neenah, I asked for a quiet room, yet was given one across from the elevator. I was up all night. College kids and a wedding party were up all night. Awful.
The staff at checkin was friendly. Our room was nice, nothing fancy but comfortable. Water bottles in room, tea/coffee, and a mini fridge. A/C and heat was a little wierd, not sure we ever really figured it out. Parking was easy on-site. Pool and hot tub were lovely.
Amy
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
4/10 แย่
Sarah
3 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel is fine not quite as nice as expected for a Hilton.
Everything was great until I got up this morning to use the hot tub, which I really needed and it was under repair or something was wrong with it. Just disappointing!
steve
เข้าพัก 1 คืน, มกราคม 2024
8/10 ดี
Sue
2 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Pretty responsible prices. They could have complimentary breakfast.
Gap in wall behind in heater/ac so had to keep heat on 24/7 or room was cold. Newer remodeled bath w all shampoo cond body wash lotion Big fluffy towels. In room microwave coffee maker refrigerator. HUGE tv w many many options all sports avail too. Bed was soft warm cozy. Feather pillows. But THE BEST lots of hot hot hot water. Staff are amazing and everywhere to assist