Dear Paul - When a guest provides a review where we get 5/5 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you! - and of course also thank you for taking the time to write those lovely comments

Dear Shoshana,When a guest provides a review where we get 545 it means two things: 1 - We are doing our job the best we can, and were almost perfect - and 2 - you are happy. Happy guests is the name of the game - so thank you for your kind comments!

Dear Dennis - When a guest provides a review where we get 5/5 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you!

Dear Joseph - When a guest provides a review where we get 4/5 it means two things: 1 - We are doing our job the best we can and were almost perfect (but not quite) ... and 2 - you are happy. Happy guests is the name of the game - so thank you!

Dear Trevor - When a guest provides a review where we get 10/10 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you!

Dear John - When a guest provides a review where we get 10/10 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you! - we will look into the mattress, however our mattresses are "hotel plush mattresses"

Dear Dee- When a guest provides a review where we get 10/10 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you! .. and of course, thank you for the lovely comments too

Dear Alan - When a guest provides a review where we get 10/10 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you!

Dear Pamela - When a guest provides a review where we get 5/5 it means two things: 1 - We are doing our job the best we can and 2 - you are happy. Happy guests is the name of the game - so thank you! - and also a huge thank you for the lovely comments

Hi RossThank for staying with us and for your wonderful review. Look forward to welcoming you back soon.Kind RegardsManagement

Dear Norman - thank you very much for this review. We really do appreciate it

Dear Scott - thank you very much for this review. We really do appreciate it

Dear Clint - thank you very much for this review. We really do appreciate it

Dear Paul - thank you very much for this review. We really do appreciate it

Dear Vikki - thank you very much for this review. We are sorry you didnt find the hotel quite to your liking. We really do appreciate your review though

Dear David - thank you very much for this review. We really do appreciate it

Dear Kimberley - thank you very much for this review. We really do appreciate it

Dear Simon - thank you very much for this review. We really do appreciate it

Dear Jenny - thank you very much for this review. We really do appreciate it

Dear Amy - thank you very much for this review. We really do appreciate it

Dear Anna - thank you very much for this review. We really do appreciate it

Dear Robyn - thank you very much for this review. We really do appreciate it

Dear Pamela - thanks for this lovely review. we really appreciate it

Dear Brett - thanks for this excellent review. we really appreciate it

Dear Anonymous - thanks for this lovely review. we really appreciate it

Dear Jayde - thank so much for your very kind-hearted comments. All of us appreciate it very much

Dear Lesley - thank so much for your comment and review. All of us appreciate it very much

Dear Lynne - thank so much for your 10/10 review. All of us appreciate it very much

Dear Janelle - thank so much for your 4/5 review. All of us appreciate it very much

Hi ElizabethThank you for staying with us.Look forward to welcoming you back in the near future.Kind RegardsManagement

Hi MichelleThank you for staying with us.Look forward to welcoming you back in the near future.Kind RegardsManagement

Hi DaleThank you for staying with us and for your feedback. So delighted you enjoyed every aspect of your stay. Look forward to welcoming you back in the near future.Kind RegardsManagement

Hi DaleThank you for staying with us.Look forward to welcoming you back in the near future.Kind RegardsManagement

Dear WilliamThank you for your feedback and for staying with us. We look forward to welcoming you back in the near future.Kind RegardsManagement

HI SueThank you for staying with us. So glad you enjoyed the hotels facilities and friendliness of hotel staff. We look forward to welcoming you back in the near future.Kind RegardsManagement

Dear Andrew. Thanks for your awesome review. We greatly appreciate it.