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Ace Hotel Kyoto

4.0 star property
Pet-friendly hotel with 24-hour fitness connected to a shopping center in Kyoto

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June 2024

Ace Hotel Kyoto

Photo gallery for Ace Hotel Kyoto

Garden views
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe
Garden views
Garden views
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Overview of Ace Hotel Kyoto

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Popular LocationShijo Street9 min walk
  • Popular LocationNishiki Market10 min walk
  • Popular LocationNijō Castle15 min walk
  • AirportKobe (UKB)90 min drive
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Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, (1001)
The price is ฿7,373
per night
28 May - 29 May
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About the area

Kyoto

Located in Karasuma neighborhood, Ace Hotel Kyoto is connected to a shopping center. Nishiki Market and Kawaramachi Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Biwa and Arashiyama Bamboo Grove. Kyoto Municipal Zoo and Kyoto Aquarium are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Karasuma Oike Station is just steps away and Marutamachi Station is 9 minutes by foot.
Visit our Kyoto travel guideOpens in a new window

What's nearby

  • Shijo Street - 9 min walk
  • Nishiki Market - 10 min walk
  • Pontocho Alley - 14 min walk
  • Nijō Castle - 15 min walk
  • Kiyomizu Temple - 5 min drive

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • スターバックス - 1 min walk
  • サントリービバレッジ
  • スターバックス - 2 min walk
  • 麺屋優光 - 1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Upscale hotel near Nishiki Market
Kawaramachi Street and Pontocho Alley are located near Ace Hotel Kyoto, which provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and concierge services
  • Meeting rooms, a ballroom and a reception hall
  • A porter/bellboy, multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 213 rooms offer comforts such as free international calls and premium bedding, in addition to perks like wet bars and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/cupboards, LED light bulbs and fridges

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 471 out of 552 reviews" "
Rating 8 - Good. 54 out of 552 reviews" "
Rating 6 - Okay. 14 out of 552 reviews" "
Rating 4 - Poor. 8 out of 552 reviews" "
Rating 2 - Terrible. 5 out of 552 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Staff were very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 4 nights in Apr 2024

10/10 Excellent

Philippa

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Staff were very attentive, friendly and helpful Hotel spaces are impressive Food is of a very high quality
Stayed 2 nights in Apr 2024

10/10 Excellent

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Loved the stay.
Stayed 8 nights in Apr 2024

6/10 Okay

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

??

Stayed 1 night in Apr 2024

10/10 Excellent

Steve, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer, trendy hotel property. Very clean and well maintained. Very good breakfast included in the room rate. Friendly staff. We had a deluxe room and it was very nice, average size. Laundry service is very expensive, but efficient. Hotel is very hip, but sometimes it is not easy to determine who is an employee of the hotel vs another guest based on their dress.
Stayed 3 nights in Mar 2024

10/10 Excellent

lisah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property!
Stayed 1 night in Apr 2024

4/10 Poor

Rakuto, Kirkland

Travelled with family
Liked: Cleanliness, amenities
They use to leave a welcome back card and snacks for guests who stayed before. No longer such hospitality lasting and staff were even not aware of guests stayed before or not. Disappointed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, extremely helpful staff and great coffee. Great location to explore the city. Would stay there again!
Stayed 2 nights in Mar 2024