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Mercure Kota Kinabalu City Centre

4.0 star property
Upscale Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
Front of property
Minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000
  • Popular LocationGaya Street Sunday Market7 min walk
  • Popular LocationSuria Sabah Shopping Mall8 min walk
  • Popular LocationJesselton Point Ferry Terminal10 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)16 min drive
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Room options

View all photos for Suite, 1 Bedroom

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Superior Room, 1 King Bed, View | View from room

Superior Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 112 sq m
  • Sea view
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, View

Superior Room, 2 Single Beds, View | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Kota Kinabalu

Mercure Kota Kinabalu City Centre is located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, and is in a shopping district and by the sea. Travelers who have shopping on the agenda can visit Suria Sabah Shopping Mall and Imago Shopping Mall, while those looking for another kind of activity may want to check out Jesselton Point Ferry Terminal. Sedco Square and Downbelow Adventure Centre are also worth visiting.
Visit our Kota Kinabalu travel guideOpens in a new window

What's nearby

  • Gaya Street Sunday Market - 7 min walk
  • Suria Sabah Shopping Mall - 8 min walk
  • Jesselton Point Ferry Terminal - 10 min walk
  • Kota Kinabalu Central Market - 13 min walk
  • Imago Shopping Mall - 4 min drive

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • Sushi Tei - 8 min walk
  • Tong Hing Cafe´ - 3 min walk
  • Café on Fifty5 - 3 min walk
  • Shoney's Dining & Bar - 2 min walk
  • Secret Recipe - 7 min walk

About this property

Mercure Kota Kinabalu City Centre

Upscale hotel located in Downtown Kota Kinabalu
Close to Jesselton Point Ferry Terminal and Suria Sabah Shopping Mall, Mercure Kota Kinabalu City Centre provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
  • A porter/bellboy, wedding services and 1 meeting room
  • Smoke-free property
  • Guest reviews give good marks for the location
Room features
All 226 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 65 for adults and MYR 32.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Compass
  • Fratini's
  • Mou Passant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
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Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Does Mercure Kota Kinabalu City Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Mercure Kota Kinabalu City Centre?

As of 5 May 2024, prices found for a 1-night stay for 2 adults at Mercure Kota Kinabalu City Centre on 8 May 2024 start from ฿1,604.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Kota Kinabalu City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kota Kinabalu City Centre?

This hotel doesn't offer parking.

Mercure Kota Kinabalu City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 195 out of 644 reviews" "
Rating 8 - Good. 279 out of 644 reviews" "
Rating 6 - Okay. 95 out of 644 reviews" "
Rating 4 - Poor. 51 out of 644 reviews" "
Rating 2 - Terrible. 24 out of 644 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

lau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and accommodating.
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Stayed 3 nights in Dec 2023

8/10 Good

Alex Fong

Business traveller, Travelled with partner
Staff are helpful and friendly.. would be good if can provide parking space.
Stayed 2 nights in Dec 2023

4/10 Poor

Holly

Stayed 2 nights in Nov 2023

4/10 Poor

NOEL

Disliked: Cleanliness, property conditions & facilities
1. Requested adjoining room was totally ignored (not communicate to from agent to premises). Instead two rooms next to each other was provided with twin beds (not as selected choice earlier) 2. Shower hose was broken for both rooms upon check in. 3. Toilet bowl blocked on 1st day check in. 4. The floor was not vacuum cleanly during house keeping, still found food debris on the floor from previous guest. 5. Cloth hangers are not in good condition. 6. Room is small and no privacy for toilet and bathroom.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
Stayed 2 nights in Nov 2023

6/10 Okay

Margaret

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Noorshafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Stayed 3 nights in Sep 2023

6/10 Okay

YONG HIN

Stayed 1 night in Sep 2023