Thank you for taking the time to review our park and town, so glad that you enjoyed your stay. We will look into the bed situation and see if we can not rectify the problem. Hope to see you again

Hi Roxann So pleased that you enjoyed your stay with us and that we could make your stay an enjoyable one.

Thank you for staying with us, so glad the kids enjoyed their stay to hope they caught some fish to tell their friends about.

So glad you enjoyed your stay. will pass on your review to all the staff .

We responded to this in another forum so are unsure why your complaint is still active?! However, responding again: after receiving your complaint after the funeral, regarding the aircon and dvd player, we attended immediately to rectify the problem. There was no problem with your aircon but the TV lead was missing. At no time did we infer you stole the lead - we suggested it had been taken by the previous people in error and we apologised for our staff not noticing this prior to your check in. We did suggest opening a window as it was a lovely windy day - however it was an attempt at levity in a stressful time for you and we apologise that our humour was not recognised. Our management and staff spent much time and effort with your family group - both before arrival and after. We accommodated your request for change of cabin. We were sensitive to your stressful time and enjoyed a number of peaceful interactions with your family. As you've stayed with us a number of times before, we are disappointed that you've used this forum in this manner, however we presume this is a result of that stress. We will still be glad to welcome you back at the Anchorage and we hope it is under happier circumstances.

Hi Phil. Thanks so much for such a kind review. We are glad you enjoyed your stay. We hope to welcome you back soon.