Thank you for your visit.We apologize for any inconvenience caused regarding transportation from the station to our hotel.In the future, we will take measures such as increasing the number of the shuttle bus.Also, thank you for your compliments regarding the view from our hotel.We look forward to seeing you again.

Thank you for your visit.We are very happy that you enjoyed the view of Mt, Fuji from our hotel.We apologized for any inconvenience caused regarding transportation from the station.But we have a free shuttle bus from Kawaguchiko station to our hotel, so please consider using that next.And we will also consider measures such as replacing the furniture.So we are looking forward to seeing you again.

Thank you for your visit to our hotel.We apologized any inconvenience caused due to the English proficiency of our staff and the temparture of the room.In the future, we will respond by assigning more staff who are fluent in English.We will also improve the temparture settings that can be changed flexibly.However, we appreciate that you enjoyed the view of Mt. Fuji from our hotel.We are looking forward to seeing you again.

Thank you for your visit to our hotel.We appreciate it seems that you enjoyed the view and hot spring of our hotel.The view of Mt. Fuji from our hotel was received a good evaluation from many customers.We are looking forward to seeing you again.

Thank you for your visit our hotel and your encouraged evaluation about our room.But we apologized for the temparture of the room, so we will consider such as updating the facility that can be changed temparture flexibility.And we will improve the menu of the breakfast.Regarding the transportation between the station and our hotel, we have a free shuttle bus so please consider using it next.And we felt relieved that you could go to the hospital in Japan.If you have any problem at our hotel, we will help you as much as possible.We are looking forward to seeing you again.

Thank you for your visited to our hotel.We appreciate it that you thought our facilities like onsen and parking lot and room was good.We will improve our service that customers can be satisfied about staying in our hotel in the future too.We are looking forward to seeing you again.

Thank you for stayed at our hotel.We are very sorry that we have not been able to reply to you.In the future, we will work hard to quickly respond to customer requests.Regarding shuttle bus reservations, we will consider ways to avoid inconvenience to our customers.We look forward to seeing you again.

Thank you for your visited to our hotel.We are very happy that we were able to relax in your room with a view of Mt. Fuji.The view of Mt.Fuji from our hotel has been highly praised by many customers.We look forward to seeing you again.

Thank you for stayed at our hotel and gave an encouraged feedback.We appreciate it that you have been satisfied about the view of Mt. Fuji from our hotel.We will keep improving the services in the future too.So we are looking forward to seeing you again.

Thak you for your stayed at our hotel.We appreciate it that you thought our room and the breakfast was good.All customers can look at beautiful Mt Fuji from the room.And Mt. Fuji has many sceneries depending on the season.So we are looking forward to seeing you again.

Thank you for your stayed at our hotel.And we appreciate it that you thought good impresion about our hotel.Our hotel is located by the forest and Mt. Fuji, so all customers could feel the big size of the mountain and the rich nature.We are looking forward to seeing you again.

Thank you for your stayed at our hotel.We are extremely happy to hear that you complimented a view of Mt. Fuji from our hotel.But we apologized that you felt the inconvenience of the transportation from the nearest station.We prepare a free shuttle bus service, so we recommend to use it.We are looking forward to seeing you again.

Thank you for your stayed at our hotel.We apologized for inconvenience caused by our cleaning staff.In order to prevent to happen same things again, we will confirm the cleaning room properly.And we will also consider the countermeasures of the matteres below.(1) we will improve the breakfast such as increasing the type of food and the quality.(2) we will think about updating the shower facility.Again, we apologize that you thought bad feeling about the service of this hotel.So we are looking forward to seeing you again.

Thank you for stayed at our hotel.We appreciate it that you could enjoy your trip to Mt. Fuji and Kawaguchiko area.But we are very sorry that you were unpleasant about the sound from the neighbors.And it has been caused by the desighn of the wall in our hotel.We will take measures about it for all customers could sleep and relax to the full extent.So we are looking forward to seeing you again.

Thank you for your stayed at our hotel.We are very sorry that the clean up of your room has not been completed and we disturbed your trip.In order to prevent the same situation happens again, we will take measures about it.And also we will prepare the room that you could relax.So thank you for giving your feedback to us.We are looking forward to seeing you again.

Thank you for stayed at our hotel.Our hotel was built in a Japanese style, which may have been dissatisfying for Western guests.In the future, we will consider the design of our facilities in order to meet the mutinational guests.However, we are glad that you thought the view of Mt. Fuji from our hotel was good.All of our staff will provide you with a better experience during your next stay than last time, so we are looking forward to seeing you again.

Thank you for visited our hotel.The area around lake Kawaguchi is surronded by mountain, so you can't only see the majestic My. Fuji, but also feel close to the forest.As you mentioned, it is a long distance from the nearest station, so it is convenient to use our hotel's shuttle bus.We look forward to seeing you again.

Thank you for visited at our hotel.We apologized about the cleaness of the wardrobe in your room. Thank you for letting us know. From now on, we defenitely don't miss to check the wordrobe shutters for customers don' dissappoint about our services.So we are looking forward to seeing you again.

Thank you for visited to our hotel and we appreciate that you felt good about the service from reception staffs.We aim to do briefly explanation and smile and prioritize customers. And we are going to pursue the customer service from now on as well.We are looking forward to seeing you again.

Thank you for used our hotel.We appreciate that you enjoyed the view of Mt. Fuji from your room. There are no large buildings around the hotel, so you can admire the magnificent nature of Mt. Fuji. Additionally, our hotel offers relatively reasonable prices.We look forward to seeing you again.

Thank you for visited to our hotel. We appreciate it that you seem to enjoy the view of Mt. Fuji from your room. The view from our hotel has been highly praised. And there are many restaurants nearby as you wrote, including Houtou(local famous food) restaurant. So you can choose from many restaurants.We have Japanese style hot spring, but we are glad that you have been satisfied with it. We are going to keep improving our service. So we are looking for seeing you again.

Thank you for visited to our hotel.We apologized about an inconvenience about the distance from nearest station to our hotel. But we provide a free shuttle bus to the customers, so I recommend using it next time you come.And thank you for feeling good about our on-site service and facility. The view of Mt. Fuji from our hotel is the most proud thing in our hotel. Because there is no high buildings around our hotel, no one disturb the view. So we are looking forward to seeing you again.

We apologized about an inconvenience because of our fail and services. Normally, we provide non smoking room to the customers who do not smoking, and if there is fail like it, we would change your room. But at that day, we could not do it for you, we are so sorry about it. From now on, we will improve like same thing will not happen in the future. So I hope we can see you again. Thank you for coming.

Thank you for stayed at our hotel. And we are glad that you gave a good evaluation to our facility. Regarding transportation from the nearest station, there is a long distance to be honest, but we offer a free shuttle bus. And if you have any car, we can provide a free parking lot. We enhance our service level for customer's satisfaction from now on too, so we hope to see you again one day.