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Reviews of La Quinta Inn & Suites by Wyndham Fort Smith

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fort Smith
6700 S Boston Street, Fort Smith, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the water pressure was amazing! We stayed in room 124 and the bathtub was big enough for me to soak in with feeling like my shoulders were going to curl in on each other. The staff was very friendly and very respectful of our privacy and belongings. The only thing I didn't like were there weren't any looks on our adjourning room. We could open our side of the door, there was no handle on the other side but I still felt like a good solid push would open the other door.
Stayed 2 nights in May 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue I had with the room was we had 2 queen beds and only 2 sets of towels. I have stayed in many hotels and worked in 4 and have never seen one that had less than 4 sets of towels in a room that had a 4 person occupancy capacity. Although there was only 2 of us in this room, I happen to have very long hair and require an extra towel to shower with. We had no problem getting extra towels ....we just didnt feel it was something that should have been in this type room already....
Stayed 1 night in Apr 2024

8/10 Good

Pebbles

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024

4/10 Poor

Bruce

Travelled with family
Disliked: Staff & service, property conditions & facilities
Free continental breakfast was mostly diminished before an hour had even passed and was not restocked. Pet fee was not disclosed during booking process.
Stayed 2 nights in Apr 2024

8/10 Good

Willene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Clean. Only problem i can say is Why do they charge per pet . The floor is not carpet and should be moped between quest so really don't know what the charge covers and what extra cleaning they have to do.
Stayed 1 night in Apr 2024

10/10 Excellent

Marshetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marshetta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Jefferson

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Jerry

Stayed 1 night in Apr 2024

6/10 Okay

Dipti

Travelled with family, Business traveller
Liked: Amenities
That was okay property and the room.
Stayed 2 nights in Apr 2024
Response from Kim on 18 Apr 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and property was very clean
Stayed 1 night in Apr 2024
Response from kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the lightning in the room. It was a suite and had a lamp in on each side of bed but no lights in the sitting area at all. Neither lamps or overhead.
Stayed 1 night in Apr 2024
Response from Kim on 18 Apr 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grassy areas to walk my dogs
Stayed 1 night in Apr 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Jo Lynn

Stayed 1 night in Apr 2024

8/10 Good

Ronnie

Stayed 2 nights in Apr 2024

10/10 Excellent

Annaliese

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the airport and downtown, close to hospital.
Stayed 1 night in Apr 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

wayne

Stayed 2 nights in Apr 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great service overnight
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 Okay

Karen

ok
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for taking the time to write about your experiences at our Fort Smith La Quinta. We use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.

10/10 Excellent

Ronnie, Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Breakfast area clean and big.
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet with friendly staff and very clean
Stayed 1 night in Feb 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 Okay

Valarie

Business traveller
The front desk made me run my card even though my entire stay was paid for in advance. I don’t have a problem putting a card down for, “just in case.” What I do have an issue with is running my card for an unknown reason. The front desk never told me what I was swiping my card for. Other than that, check in was easy.
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
We have received your review of La Quinta Fort Smith. Looks like we dropped the ball on meeting your expectations. We appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.

10/10 Excellent

Danelle

Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk attendant was extremely helpful and very friendly.
Stayed 1 night in Mar 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

lee ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a basketball tournament there this past weekend and I had to do the team laundry. And the washer and dryer wasn't the best so they let me use their big washer & dryer.... everyone was nice great place to stay if I ever come back I will defiantly stay there again!
Stayed 1 night in Feb 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 Okay

Valarie

Business traveller
Disliked: Cleanliness, property conditions & facilities
I had to run the shower for 10 minutes to get “warm,” enough water that I could shower. The back door to the hotel didn’t lock, the door handle going in and out of my room was sticky and dirty, but what really did it for me was the lukewarm water at 0430 this morning. Unacceptable…
Stayed 1 night in Feb 2024
Response from Kim on 18 Apr 2024
We have received your review of La Quinta Fort Smith. Looks like we dropped the ball on meeting your expectations. We appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean and comfortable
Stayed 1 night in Feb 2024
Response from Kim on 18 Apr 2024
Thanks for your feedback! We are pleased to hear that you had such an enjoyable stay here at the La Quinta Inn & Suite by Wyndham in Fort Smith. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Mychel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and accessible. Courteous and approachable staff.
Stayed 1 night in Feb 2024
Response from Kim on 18 Apr 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

6/10 Okay

terry

Business traveller
Very dark. No lighting in the room. None on the desk, none in the sitting room. No directions for the TV, no listing of services. On the side. It was ok for a 1 night emergency stay. The server in the breakfast room was friendly and helpful. The reception desk, not so much.
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Feb 2024
We have received your review of La Quinta Fort Smith. Looks like we dropped the ball on meeting your expectations. We appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The dark room
My room was dark because it needed a lamp for the area of the couch and needs a table & chair to eat at because there's a microwave and refrigerator.
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and accommodating
Stayed 2 nights in Jan 2024
Response from Front Desk on 14 Feb 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Brittany

Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Feb 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

4/10 Poor

Jackie

Travelled with family
Disliked: Property conditions & facilities, room comfort
We only got 2 towel for 4 people staying in the rom
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
We appreciate you taking the time to tell us about your experience at La Quinta Fort Smith. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to ensure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front Desk on 3 Feb 2024
We have received your review of La Quinta Fort Smith. Looks like we dropped the ball on meeting your expectations. We appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.

6/10 Okay

amy, fort worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had several issues with our room. No hot water one morning, low water pressure, bathroom electrical outlet broken, and a strong chemical smell in the room. Manager offered to move us but we didn’t have time before our meeting. The hotel was crowded and very noisy two nights and food ran out at breakfast.
Stayed 3 nights in Jan 2024
Response from Front Desk on 2 Feb 2024
Thanks for taking the time to write about your experiences at our Fort Smith La Quinta. We use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations

10/10 Excellent

Martha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location duriour travels we always stay a this location
Stayed 1 night in Jan 2024
Response from Front Desk on 2 Feb 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together
A very nice stay, clean, newly remodeled, great location, small breakfast bar, but ok, would stay again
Stayed 1 night in Jan 2024
Response from Front Desk on 2 Feb 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Tobey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly environment
Stayed 1 night in Jan 2024
Response from Front Desk on 25 Jan 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 25 Jan 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the staff were friendly and helpful. The first room they gave me the heater/air conditioner was missing its knobs; so you couldn't set or control the temperature. They quickly moved me to another room. However, the hotel overall seemed to need an upgrade.
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Jan 2024
Thanks for taking the time to write about your experiences at our Fort Smith La Quinta. We use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Ok place for a quick stay
Rooms were too hot. It was 11 degrees outside and I had to turn the air conditioning on. You can hear everything from the rooms next to you. No hot water in bathroom sink. Tub didn't drain properly so had to shower quickly before it filled up. Overall it was a decent stay for a bed and shower.
Stayed 2 nights in Jan 2024
Response from Front Desk on 18 Jan 2024
Thanks for taking the time to write about your experiences at our Fort Smith La Quinta. We use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk on 18 Jan 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Jack

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Jan 2024
Thanks for taking the time to write about your experiences at our Fort Smith La Quinta. We use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Jan 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.