Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Reviews of La Quinta Inn & Suites by Wyndham Cincinnati Airpt Florence

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 820 out of 1525 reviews" "
Rating 8 - Good. 412 out of 1525 reviews" "
Rating 6 - Okay. 136 out of 1525 reviews" "
Rating 4 - Poor. 97 out of 1525 reviews" "
Rating 2 - Terrible. 60 out of 1525 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean.
Stayed 4 nights in May 2024

10/10 Excellent

Donathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms are clean. Hreat experience.
Stayed 2 nights in May 2024

10/10 Excellent

Dwain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in May 2024

10/10 Excellent

nathaniel a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old and rundown, needs an update and better beds/pillows.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2024
Response from Bobbie Ewing on 13 May 2024
Thank you

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Only issue was no hot water, warm but got cold quick. Other than that it was very good. We didn’t report it so it’s not the hotel’s fault, it was odd that we had hot water in the sink but not in the shower.
Stayed 2 nights in May 2024
Response from Bobbie Ewing on 13 May 2024
Thank you for your review. As I explained to you on the phone after you left the hotel, the hotel manager and Maintenace team went to the room you reported no hot water in and there was hot and cold water in the shower. I did still give you 50%off of your stay. Have a great day.

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bobbie Ewing on 9 May 2024
Thank you for your review.

8/10 Good

Mallika, Fort myers

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a conveniently located hotel (Tesla charger nearby). The place had a good atmosphere. We also appreciated that it allowed pets. The dining staff could have been a little friendlier. "We are closing" with a smile and perhaps "do you want to quickly grab something" instead of the curt "we are closed". Would be great to extend breakfast hours to 9:30, as people are traveling from different time zones in Kentucky. A little more cleanliness in the hallway would make this an excellent hotel.
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thanks for taking the time to share this feedback with us, Mallika! We'll be sure to take this information moving forward to ensure a better stay for our guests!

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotels among others that sit just on the outside of a lot of restaurants and stores. Right off the highway and easy to get around.
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Thanks for sharing this feedback with us, Todd!

8/10 Good

Victoria, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfactory.
Stayed 2 nights in May 2024
Response from Management on 6 May 2024
Thanks for sharing this feedback, Victoria!

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what we needed for a weekend getaway. Clean, safe, and in a great location near lots of stores and restaurants.
Stayed 2 nights in May 2024
Response from Management on 6 May 2024
Thanks for sharing this feedback with us, Rachael! We hope to welcome you back again in the future!

10/10 Excellent

Mariah

Stayed 1 night in May 2024
Response from Management on 6 May 2024
Thanks for sharing this feedback with us, Mariah!

6/10 Okay

Arieana

Travelled with family
Liked: Staff & service
The pool and hot tub definitely needed a good cleaning and the pillows were small and uncomfortable. Other than that it was a nice place to stay while travelling.
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thanks for taking the time to share this feedback with us, Arieana!

10/10 Excellent

Mac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Mac!

6/10 Okay

Meghan

Travelled with family, Travelled with partner
I had specifically requested to NOT be placed by an elevator or ice machine…we were literally placed next to BOTH! It was loud! Also, we reserved a suite with a couch-not what we were given, but it was too full to accommodate a change at that point. Last thing, the room was kind of dirty-the bedcover had mouse droppings on it and a hole in it, and the walls had dirt marks like smudges on them. The sink in the bathroom did not drain well either. We were pretty disappointed with what we got for what we paid and will likely not stay here again. We stayed previously and it was not like this.
Stayed 2 nights in Apr 2024
Response from Bobbie Ewing on 9 May 2024
Thank you for your review.

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ! And the staff and facility were perfect !
Stayed 2 nights in Apr 2024
Response from Bobbie Ewing on 23 Apr 2024
Thank you for review.

10/10 Excellent

JODY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a perfect place to stay while in town for a Cincinnati Reds game.
Stayed 1 night in Apr 2024
Response from Bobbie Ewing on 23 Apr 2024
Thank you for review.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on 23 Apr 2024
Thank you for review.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it was close to restaurants. I liked this hotel. The breakfast looked good even though i didn't eat any of it:)
Stayed 2 nights in Apr 2024
Response from Bobbie Ewing on 23 Apr 2024
Thank you for review.

4/10 Poor

nathan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast until 11 isn't until 11. They stopped putting stuff out around 10
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 23 Apr 2024
Hello,Sorry for the misunderstanding. Our breakfast hours are and have been Sta- Sun 7am- 10am. Thanks

10/10 Excellent

Tony, Irmo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient to CVG airport and plenty of dining options close by. Loved the pet friendly policy.
Stayed 1 night in Apr 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Emilie

Travelled with family and small children
Staff was very friendly and welcoming every time we returned to the hotel. Breakfast was good and plentiful every morning. Our room was updated and very clean.
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with our two grands - one being a boy and one being a girl. They are weird about sharing sleeping arrangements as a lot of kids this age are. We requested and paid for a suite so that it would have 2 beds and a pull out sofa and this way both would have a bed to themselves. The front desk clerk stated they didn't have these kind of rooms at this location which was frustrating. Needless to say I had to run find a Walmart and buy an air mattress. Then the ceiling had a leak and the corner of the sleep mattress got wet from the leak. Staff was very friendly though and the hotel was very clean.
Stayed 3 nights in Apr 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Dustin

Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Dustin!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints enjoyed hospitality.
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 2 nights in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

4/10 Poor

Kathryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close highway access. Which you can hear VERY well in the room. Walked into our room to dirty towels from the last guest, paint peeling on walls and doors, hot tub wasn't working first night. Breakfast was meger and apparently they dont serve any healthy options on weekends. Not impressed
Stayed 3 nights in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

6/10 Okay

Shawn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was inattentive and unavailable during check in and out times.
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Soonbong

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Jose G

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 17 Apr 2024
Thank you for your review!

10/10 Excellent

Joy

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 17 Apr 2024
Thank you for your review!

8/10 Good

Mahee Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024
Response from Bobbie Ewing on 9 May 2024
Thank you for your review.

4/10 Poor

DEBRA, OSAKIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

8/10 Good

Mariya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for taking the time to share this feedback with us, Mariya!

4/10 Poor

Coltin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property guests were smoking inside the halls of the building and disruptive during the late hours of the night.
Stayed 3 nights in Mar 2024
Response from Management on 18 Mar 2024
Thanks for taking the time to share this feedback with us, Coltin. We'll be sure to take this information moving forward to ensure a better stay for our guests in the future.

8/10 Good

Ivory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only low point of our experience was the breakfast. Both the offerings and the staff support were below average for La Quinta.
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback with us, Ivory!

10/10 Excellent

Yolanda

Stayed 1 night in Mar 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will stay again. Good price, nice stay. Better than the Hilton across the street.
Stayed 3 nights in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback with us, Joyce!

10/10 Excellent

Kristofer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy but safe area that is tucked away nicely from the chaos. Elevator could have been better. Excellent stay and experience. Thank you
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback with us, Kristofer!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan was great! Very friendly and professional in every way. I will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback with us, David!

8/10 Good

Al

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

8/10 Good

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Someone should be on the front desk at all times and this was unacceptable.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Charles!

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Cathy

Stayed 1 night in Feb 2024
Response from Bobbie Ewing on 16 Apr 2024
Thank you

10/10 Excellent

Dalphus, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Florence KY
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback with us, Dalphus!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean pool, very nice staff!
Stayed 2 nights in Feb 2024
Response from Management on 26 Feb 2024
Thanks for taking the time to share this feedback with us, Brittney! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attendant greeted us and was ready as soon as we walked in
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Timothy!