Dear David,We appreciate you have taken the time to share your candid feedback following your recent stay at our Glasshouse Hotel.We were glad to see you had a positive experience despite the service issues you mentioned in your feedback. For those, please accept our apologies. We have forwarded your review to the relevant departments to ensure we improve in our service.Once again, thank you for staying with us and letting us know about your experience.Sincerely,The Glasshouse Hotel

Dear David, Thank you for taking the time to review your stay with us.It is a pleasure to hear that you enjoyed your visit to Edinburgh and your stay with us. I have shared your review for the rest of our team.We hope to be able to host you again in the future.

Dear Jennifer, Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your time in Edinburgh and your stay with us. I have passed your wonderful feedback onto our management team. It was a pleasure hosting you and we hope to welcome you back to stay with us again in the future.

Dear Mary, Thank you for taking the time to review your recent stay with us at The Glasshouse Hotel. We are delighted to hear that you enjoyed your stay and our location was perfect for your experience of Edinburgh. I have passed your wonderful feedback onto our management team for their review. It was so lovely to have you and we cant wait for your next visit.

Dear Kristine, Thank you for taking the time to review your recent stay with us at The Glasshouse Hotel. We are so glad that you enjoyed your visit to our hotel and that you found our staff very friendly and helpful. I have passed your feedback onto the relevant departments, including Alexander himself. It was a pleasure hosting you and we hope to welcome you back to stay with us again in the future.

Dear Brian,,Thank you so much for leaving this wonderful review of your stay with us at The Glasshouse Hotel. We are so delighted to hear that you enjoyed your visit to Edinburgh and found our hotel perfect for your needs. I have passed your lovely feedback to our staff and we hope that you will find that perfect excuse to stay with us again in the future.

Dear Cameron, Thank you very much for leaving this wonderful feedback of your stay with us. We hope to be able to welcome you back again in the future.

Dear Yvonne, thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your visit. I have passed your feedback onto our team. I hope that we will have the pleasure of welcoming you back to stay with us again in the future.

Dear L,Thank you for taking the time to leave this wonderful review of your stay with us at The Glasshouse Hotel.We are so delighted to hear that you enjoyed your visit to Edinburgh and that our staff were friendly during your visit..It was a pleasure having you with us and we look forward to hosting you again.

Dear Deborah,Thank you for this amazing score, we are glad to see you enjoyed your stay with us.We do hope to see you again in the near future.Sincerely,The Glasshouse Hotel

Good afternoon Lisa, Thank you for taking the time to review your stay with us. We do hope to be able to welcome you back to stay with us again in the future.

Than you for taking the time to review your recent stay. I am thrilled to receive such praise and am glad we were able to deliver a memorable experience. Looking forward to welcoming you back again in the future.

Dear Marissa,Thank you for taking the time to complete our survey on your recent stay with usI appreciate your kind words about our team and am happy you were able to explore the city easily from our hotel. We hope to welcome you back again in the future.

Thank you for taking the time to complete a survey on your recent stay with us. I am delighted you enjoyed your stay and look forward to welcoming you back again in the future.

Dear Michael,Thank you for your review on your recent stay with us. I am delighted that you enjoyed your stay and look forward to welcoming you back again in the future.

Dear Francois,It was truly our pleasure to have you at our Glasshouse Hotel. It is so amazing to see you had such a good stay with us. Your comment has been forwarded to all our departments to ensure we keep working hard and provide amazing service.Sincerely,The Glasshouse Hotel

Dear Illan,Thank you for sharing this amazing experience with us.It is so great to see you had a fantastic stay with us.Please let us know whenever your travels bring you back to Edinburgh.Sincerely,The Glasshouse Hotel

Dear Erin,We do appreciate you have taken the time to share your candid feedback with us.I was delighted to see you had a great stay in many aspects, however I was disappointed to learn about your breakfast experience.Please rest assured your feedback has been forwarded to the relevant department to make sure we provide excellent service whenever your travels bring you back to Edinburgh.Sincerely,The Glasshouse Hotel

Dear Jacqueline,Thank you for taking the time to share this amazing experience following your stay with us.It is always encouraging to see when our hard work culminates in great experiences such as yours. Sincerely,The Glasshouse Hotel

Dear Guest,We appreciate you have taken the time to share this amazing experience with us following your recent stay. It is always encouraging to see our hard work culminating in such a memorable stay. Your comment has been shared with all the relevant departments to ensure we keep providing excellent service.Sincerely,The Glasshouse Hotel

Dear James, Thank you for completing a review on your recent stay with us. Please do accept my apologies that the event disturbed your stay and have passed your comments to our events team as these should never effect our in house guests. We value the feedback for all of our guests and apologise that you had such a negative experience as this is never our intention and will use your feedback to improve our guests experiences. Our team hopes to have the opportunity to welcome you back again in the future and show you a true Glasshouse experience. Kind Regards, The Glasshouse Hotel