Apartments in Crete

"The customer service at the front desk was exceptional! He helped us navigate the busses and store our luggage after check out. The room itself was very nice and the bed was comfortable. We were able to do self check which was perfect because our flight did not land until almost 1am. The location was incredibly convenient - right across the street from the KTEL bus station to other cities and the bus to Knossos. My only very minor complaint was that there were LED lights around the artwork that...

"The apartment was very clean with daily cleaning service. The area around had a bunch of shops and local cafes. The historical sites were at most a 10 min walk. There is a parking garage that is at most a 5 min walk and is next to a grocery store. I arrived earlier than planned and was able to get a room even though checkin was at 15. Highly recommend "

"Great location huge apartment well equipped city parking 12 euro a day nearby highly recommended "

"We stayed at Portou House for 5 nights and had an excellent time. Very good location in Chania Old Town. Communication was great from start to finish with Julia being very responsive. We were pleasantly surprised with a bottle of wine for my Partner’s birthday which was a nice touch. The only feedback we would have is that there was no full length mirror - think it would be good to consider including in the rooms. Many thanks Julia and team at Portou House. "

"Super friendly and helpful staff! Great room very comfortable well equipped and homely! Good location between the port and airport "

"Amazing views, very friendly staff, nice clean room."

"In a great location of Heraklion - easy checkin process, and a nice clean hotel at a good price "

"This place was perfect for quick night to do laundry and get ready for our early flight out."

"The flat was brilliant and not too distant from the old town - 10 minute walk. However when I arrived at the property there was no receptionist and a sign pointing to the e-reception. I rang the bell on the keypad and got no response. I finally found a phone number and got through to someone who gave me a code to access my key - it was a real pain to search for a number I could contact them on - they had contacted me by email the day before to ask for my arrival time, and could easily have given...

"Fantastic location and wonderful view. All utensils you need to cater for yourselves if you want to. Just missing a tea towel (not a dealbreaker!) Would return in a heartbeat! "

"Do not stay if you want a good nights sleep, booked this hotel for one night due to a electrical power cut in the hotel we had booked for our holiday as we wasn’t a good night sleep with aircon Huge mistake you are on the noisiest strip in Crete, I’d say worse than malia we ended up packing bags 4am after getting no sleep and going back to our all inclusive hotel. Would not recommend rooms are clean but that is the only good thing Rooms are boilin, full building is and you only get one key...

"The design is exquisite. Donna is a brilliant hostess.One of the best places I have ever stayed. "

"Very pleasant. Next to a super sandy beach. Had a great staying. Super"

"Location is within walking distance to most tourist attractions. There is no microwave in the unit."

"the owner of the hotel very professional, very caring for her customers, the chambermaids also very nice, always a hello, a smile, asks us what we have planned as an activity and how did it go then . We will come back and we will recommend this hotel to our friends and family. Thank you❤️"

"Very nice. Helped me get to the airport when the taxis were on strike."

"Spent 4 nights at the apartments. We stayed in July so were aware of the property. There were only us and another friendly couple staying here as it was getting to the end of the season. The rooms weren't cleaned during this time or fresh sheets and the bins weren't emptied. We disposed of the bathroom bin contents. We are aware there's no cleaner over the weekend, so maybe be provided with more bin bags and a bin to dispose of them in. We'd still happily stay here again."

"The deluxe two bedroom apartment had three patio areas, beds with good quality mattresses and was only a block from the beach and many restaurants. There were parking spaces for the units, a rarity in Chania. We were very happy with this accommodation."

"We arrived at about 9pm and had a hard time finding the place to check in. There were only a few outside lights and no office marked. After wandering around in the dark for awhile, we spoke to a lady walking around the building who apparently worked there or owned it. She led us to an office +unmarked). At first, they could not find our reservation. Finally, they found it and we were led by the same lady to another building in the dark. No outside lights were turned on and there were many steps...