Dear Mr. Richard,We thank you for taking the time to review our hotel and facilities.We are sorry if the group caused you any trouble and that you had difficulties with the taxi services. Nonetheless, we are extremely happy that you enjoyed our services, outdoor pool and that you appreciated the culinary options of our restaurants and bars.The entire team looks forward to welcoming you back in the future!

Dear Mr. Andreas,Thank you so much for reviewing our hotel.It is always helpful to receive feedbacks from the guests, so that our staff remains inspired!We look forward to the chance of welcoming you in the future for another relaxing experience in our beloved destination.

Dear Harumi,Thank you so much for sharing your experience with us.Feedbacks are valuable for us: we always discuss them internally, so that the staff remain inspired to do their job.We all trust to welcome you back in the future!Best regards

Dear Silva Nalbandian,Greetings from Sheraton Lake Como Hotel.Thank you so much for sharing your positive review of your recent stay with us. It is always encouraging for our staff!We look forward to welcoming you again for another experience in our beloved Lake,Best wishes,

Dear Vuong Doan,Thank you for sharing your feedback.We are pleased to read your first comment and we constantly do our best to ensure that high standards are in place.On the other hand, we are disheartened to hear that you find our staff inadequate.If you wish to share with us more information to allow us investigate further, it would be great. Please do not hesitate to reach out to us.On behalf of the management team, I would like to assure you that we all have taken your feedback seriously. We do hope that if you return to Lake Como, you will give us opportunity to be able to renew your faith in us.

Dear Mr. Marc,We are delighted to read that you appreciate the efforts of our team members to make your stay as exquisite as possible from your arrival till departure!We are very fortunate to have meticulous staffs who go the extra mile to give an uncompromised service to our guests and we look forward to welcoming you back in the near future!

Dear Syed Salman,Thank you so much for sharing your positive review of our hotel.Please do come and book with us whenever your travels brings you to our enchanting destination!Kindest regards from Lake Como,

Dear Mr. George,Thank you for sharing your positive feedback online!The pool is closed in October but we hope you may give us the chance of welcoming you back again, ideally during summer months so that next time you can enjoy our outdoor swimming pool and private park!Kindest regards,

Dear Mrs. Roumiana,Thank you for taking the time to review our hotel.We regret to hear that our facilities did not meet your expectations. Parking is free around the area but if you wish to park your care in the garage, there is a nightly price of EUR 18.Your feedbacks are valuable for us and we will do our best to improve your experience with us.We anyway look forward to get the chance of welcoming you back again.Kindest regards from Lake Como,