Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
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Reviews of Hotel Tortuguero Beachfront

3 out of 5
Hotel Tortuguero Beachfront
De la delegacion de policia, 100 mts este, Colorado, Limon

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 96 reviews" "
Rating 8 - Good. 31 out of 96 reviews" "
Rating 6 - Okay. 7 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Farhad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It rained during the night. When we woke up in the morning we noticed that the clothes on the bed were wet. There was leak from the roof. Front desk person was not helpful at all and manager was not there. Also bed was too high and mattress of very poor quality, it squeaked with every move, was not able to sleep at all. The rate we paid for the hotel was very high compared to other hotels in the area and they were of better quality and service.
Stayed 1 night in May 2024
Response from Atte: Beachfront Staff on 12 May 2024
We apologize for any inconvenience. We try to improve the hotel every day to provide you with a better and more efficient service. It is a shame that we did not meet your expectations and unfortunately all this happened. We apologize again and we will take these comments to improve. Thank you very much.

4/10 Poor

Alisa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was a beach front hotel so that was nice. However, swimming in the ocean is strictly prohibited due to the riptides. Our room had a ton of large ants on arrival. We notified the house cleaner as she was just next door. And although she promptly came in and swept them out, there was a ton when we returned later that day. Also to note, we where told that check in was after 2pm but the website said noon.
Stayed 1 night in Apr 2024
Response from Atte: Beachfront Staff on 21 Apr 2024
We apologize for any inconvenience. We try to improve the hotel every day to provide you with a better and more efficient service. It is a shame that we did not meet your expectations and unfortunately all this happened. We apologize again and we will take these comments to improve. About the check in, in our page strictly in our policies said that: Check in is at 2pm up to 9pm. Thank you very much and have a nice weekend.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wifi in our unit did not work consistently. Perfect location for getting into town. Would definetley recommend.
Stayed 2 nights in Mar 2024
Response from Atte: Beachfront Staff on 12 May 2024
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property set back from the Main Street straight on to the beach. Accommodation well spread out and extensive well kept gardens. Room very simple but functional.

10/10 Excellent

melyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Atte: Beachfront Staff on 15 Oct 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

8/10 Good

Anuradha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Tortuguero beachfront for four nights - It was good. The free breakfast was really nice, it is right on the beachfront. and also walking distance from everywhere. The AC in the rooms were much needed and the best. and on our last day the staff even packed us a nice breakfast for our trip back.
Stayed 4 nights in Oct 2023
Response from Atte: Beachfront Staff on 15 Oct 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

10/10 Excellent

Marco, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much! We greatly enjoyed our stay. Awesome breakfast, nice staff, clean cozy room.
Stayed 2 nights in Sep 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The little cabins were great, and the pool was refreshing! The breakfast was really nice. It was a good choice.
Stayed 2 nights in Aug 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
Room was by the pool so was noisy from the people using it late. Repairs were being undertaken on windows which was also noisy. Breakfast was poor, each day there was less to choose from and no clean glasses
Stayed 3 nights in Aug 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

10/10 Excellent

Joni, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It is a small community and everything was walkable and the everyone was very nice. The room was comfortable, good bed, pillows, a/c and hot water.
Stayed 3 nights in Aug 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal Service
Service was amazing. We had a person in our group with mobility issues. The personalized attention we received could not have been more helpful. Breakfast was just lovely with fresh fruit, typical Gallo Pinto, made to order eggs and much more. Rooms are basic (compared to US expectations), very clean. Altogether a good value
Stayed 3 nights in Aug 2023
Response from Atte: Beachfront Staff on 8 Aug 2023
It was a pleasure to have served you. Excellent guests, very respectful and friendly. We hope to see you again in the near future. Have a safe trip and take care of yourselves.

8/10 Good

Viswanath

Stayed 1 night in Jul 2023
Response from Atte: Beachfront Staff on 25 Sep 2023
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.

8/10 Good

Bertha

Stayed 1 night in Jul 2023

8/10 Good

FLORENTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. So much selection and freshly made.
Stayed 2 nights in Jul 2023

8/10 Good

Anne or Scott

Liked: Cleanliness, staff & service, room comfort
Our room had some problems.
Staff were very helpful but neither the hairdryer nor the bedside lamp worked. Room was modest and small but clean, breakfast was adequate and air conditioning worked pretty well. Noisy neighbors were kept at bay by closing the bathroom door.
Stayed 2 nights in Jun 2023

8/10 Good

Dale, San Jose

Travelled with partner
Liked: Cleanliness, staff & service
Nice A/C, property is a bit on the older side and could use some general maintenance but it was a decent stay. Everything worked including hot water and A/C. Pretty good breakfast made-to-order
Stayed 2 nights in May 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for no fridge in the room, we loved our stay here. There was no swimming in the ocean as the currents were too strong, but they have a nice pool.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location right into the village but by the beach, superb natural environment, chill atmosphere. Overall we warmly recommend.
Stayed 2 nights in Mar 2023
Response from Hotel Tortuguero Beachfront on 9 Apr 2023
Thanks dear David

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place that is both on the beach and part of the village or Tortuguero, so you are immersed in the local life as well as the beautiful landscape. The staff are helpful, particularly if you can speak a bit of Spanish. Breakfasts are fantastic.
Stayed 7 nights in Mar 2023
Response from Hotel Tortuguero Beachfront on 9 Apr 2023
Dear Jennifer,thank you very much for staying at the hotel and for your comment. !!!!Pure Life.!!!

10/10 Excellent

Iona

Stayed 1 night in Jan 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cyndi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing stay. Immaculately maintained gardens and cute pool area. The rooms and common areas were clean and comfortable. No tvs so you can relax but connected to strong WiFi should you need that. Access to beach walks and canal tours. Friendly staff helpful when you have questions. Lots of birds and wildlife come up to the property gardens, Pura vida.

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, nice people. Sleepy village
We loved the friendly staff that encouraged us to try our Spanish. Breakfast was plentiful and tasty. Wifi was good. Showers were lukewarm. Tortuguero is a small village with 1500 people some dogs and no cars. Lots of small restaurants and hotels.The beds had dips on one side, but we slept on the other side and they were great.We used Exploradores for our transfer from San Jose. It included breakfast. A guide and the 90 minute boat ride to the village. Great service. We didn't realize that we had to go online when we got there to buy a park entrance fee before we went on the upriver canoe ride. Then you have to rent boots to walk through the park in the afternoon. You need to wade through water the first 100 yards. Hadn't read this anywhere.
Stayed 5 nights in Nov 2022

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice place within walking distance to everything the room was safe wasn’t very noisy right on the beach it’s a definite for stars for me I totally enjoy the place
Stayed 1 night in Oct 2022

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente limpieza, servicio y localizacion
Stayed 3 nights in Oct 2022

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff was amazing as well as the coffee and breakfast. The massages on the balcony, plus right on the beach to walk and get our feet in the water.
Stayed 4 nights in Sep 2022

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff was wonderful
Stayed 3 nights in Oct 2022

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Quick walk to the beach and the little town. Boa was VERY helpful and got us on the turtle tour!
Stayed 1 night in Jul 2022

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic but comfy and beachfront
Having never been to Tortuguero, I didn’t know what to expect. It’s definitely a more rustic, eco-centered village so the hotel was on par with that, but it appeared to be one of the better options in the area. Our room had an ocean view, which was nice, and the beach along the hotel was very pretty. Beds were very comfortable, air conditioning worked well. Place was a little dated (no tv, but had wifi). Cook-to-order omelettes in the morning and good breakfast food. Appreciate the 24-hour coffee and cold water station. Also appreciate the tour guide greeting us at the water taxi and walking us back (<5 minutes from the dock) because we’d never find it on our own. (After that, it’s impossible to get lost there-the village is on one main strip.)
Beach along the hotel
Looking toward lobby-no signs from the main path and have to cut between two houses
View from breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value property, all staff were really friendly and helpful. Lovely location set back from the only street and able to walk straight onto beach. Great breakfast in the morning. Rooms basic but everything you needed. For the price it’s great value and everything you need for a stay at Tortuguero.
Stayed 4 nights in Jun 2022

8/10 Good

Kary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel, it was clean and comfortable. It is basically in the heart of town, so easy walking to restaurants, shopping, tours, etc. Fairly quiet other than the grounds keeping going on during our stay. I would say here again, but I think 2 days in the area is enough.
Stayed 3 nights in Apr 2022

2/10 Terrible

Kim

Disliked: Property conditions & facilities
The manager was rude, and it’s over 100.00 to cross the river and park your car to take the boat to the property, and everything on the island is very expensive
Stayed 3 nights in Apr 2022

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2022

8/10 Good

Leticia Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for our family!
It has friendly staff, complete breakfast, a small pool and close to the main tourist places. It also had access to the beach
Stayed 1 night in Jan 2022

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
As a family of 4, with two children age 5 snd 8, we loved this hotel. The place is spotless and the staff is caring and friendly. The breakfast is fresh and everything strictly home made. Maurizio in particular was excellent, friendly, helpful and he could not have done more to makes us feel at home. We had a little accident (my son stepped on a caterpillar and was stung) and they assisted us as if we were family. These things are important when you are in a remote place!! I would highly recommend this hotel! Pool was small but lovely and clean.
Stayed 2 nights in Dec 2021
Response from Hotel Tortuguero Beach Front on 20 Dec 2021
What a pleasure you visited us, it is a pleasure to serve you. Thank you for sharing with us your experience at Tortuguero Beach Front. Best regards

8/10 Good

Catherine

Stayed 1 night in Oct 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room for our family of four. Quiet location but close to everything including the beach and the shops and restaurants in town. Great breakfast! Would stay here again as a good budget-friendly option in Tortuguero.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tortuguero hotel with a/c.
Nice little hotel on the beach and few steps from the main strip of Tortuguero. It is one of the few places that offers a/c, though I think it is limited to a few rooms. It offers clean simple accommodation and free breakfast. It’s a fine place to lay your head for a few days as you tour Tortuguero!
Stayed 2 nights in Jul 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel chaleureux et accueillant. Hôtel à proximité de la plage et de la rue principale
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t want to leave. The hotel was perfect. We were greeted with a welcome drink and even the parking staff knew us by name. We parked in the off site parking lot and took a boat to the hotel (this is the only way to get there). We were then greeted by our guide who helped us book unforgettable tours of the gorgeous park. We saw more animals in one hour than I’ve ever seen at any zoo. The locals are very friendly and make you feel at home. If you get a chance to eat at Maria’s Caribbean food you won’t regret it. She has the best beans and rice in town. Kevin was definitely by far the best tour guide, he could spot even the smallest of animals and had a vast knowledge about them and tortuguereo. His wife runs a massage parlor with incredible and affordable massages. I’m not a big coffee drinker, but the coffee here is like drinking dark chocolate. We will definitely be coming back!
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We were greeted upon arrival and escorted to the hotel from the dock, which was nice. The room was very small (not even enough room to walk around the bed. We picked this hotel largely because of the pool access, however, it was overrun with locals partying and so we couldn't enjoy it. They also notified us that they do not serve alcohol and there was rarely anyone at the front desk. The food was mediocre. (We ate instead at a place called The Patio, which had an excellent view over the river and had tasty food.) Once we checked in, we were pretty much on our own. It was very nice that it was beach front, though the string riptides prevent ocean swimming here. It certainly wasn't terrible, but for what we got, definitely overpriced. Had we known the pool access was to be limited, we would have stayed at a hotel without a pool and for much less.
Stayed 1 night in Feb 2021
Response from Alex on 2 Apr 2021
Saludos Anonymous, agradecemos mucho su visita y lamentamos que no haya escogido una habotacion superior, con mas espacio y comodidad, asi como nuestro paquequete con alimentacion completa para que probara nuestra comida, siento mucho que para ustedes haya sido demaciado caro, asta pronto.

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
This hotel is perfectly located on the beach, you can hear the ocean at night, they have hammocks to enjoy, and the service is amazing. They are really friendly and accommodating and it's right in town. The rooms are nice and clean w chairs outside and AC. We would stay again!
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent simple room with ensuite and air con next to the beach. Pleasant informal atmosphere, including dining area - well tended gardens. Ongoing repairs were a bit noisy during one day.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Very clean and nice hotel, we had a bungalow with 2 beds. No problems, staff was very courteous.
Stayed 2 nights in Feb 2020

8/10 Good

Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value at winter rates. But, we were unhappy with the original room assignment and they changed us the next day. Unfortunately, it was right next door to a room that was undergoing renovations and was noisy during the day starting at 7:30 am. Not much of a concierge excursion activity service. We tried fishing (expensive) and it was a bust.
Stayed 3 nights in Jan 2020

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly awful hotel in every way. We paid for an air conditioned room since we come from a cooler climate, and the room they gave us initially was filled with ant hills on the ground. The managers exact terms to describe it were “an infestation” and we couldn’t sleep there. So he moved our group of four into two separate rooms, without air conditioning. They promised that the next day we would have 2 separate rooms with air conditioning for the inconvenience. The next day they moved us into the room beside our first one, only to find it was infested as well. I know it’s a jungle, but this was the hotel. Lines on ants crawling on every wall, all over the floors and bed, the ant hills by door frames and the fact that the doors don’t fit the frames so all sorts of creatures can walk in at any time was real nice. Some were geckos, which we welcomed with open arms because they were our only hope in our battle against the ants. After the first night my wife developed heat stroke due to the lack of air conditioning and the rest of our trip was ruined as she was puking the second day of our stay uncontrollably for 8 hours straight due to the heat. They refused to compensate us in any way as well, even though they admitted that it was out of control and they didn’t even live up to their initial promises of two rooms as compensation. I have travelled a lot, to a lot of places in different countries but this has without a doubt been the worst hotel I have ever stayed at.
Stayed 3 nights in Oct 2019

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to enjoy everything
Excellent alternative to enjoy the beautiful Tortuguero National Park. From this hotel you can enjoy both the river and beach.
Stayed 2 nights in Oct 2019

10/10 Excellent

Alicia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona es muy silenciosa y el personal muy amable
Stayed 1 night in Apr 2024
Response from Atte: Beachfront Staff on 12 May 2024
From all the Tortuguero Beach team we are very grateful for your comments and these help us to offer a better service every day. Thank you very much and we hope you can visit us again in the future. Take care.