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Reviews of Away Chiang Mai Thapae Resort - A Vegan Retreat

4 out of 5
Away Chiang Mai Thapae Resort - A Vegan Retreat
9 Thapae Soi 5, Thapae Road,, Chang Moi Sub-district, Chiang Mai, Chiang Mai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 209 reviews" "
Rating 8 - Good. 41 out of 209 reviews" "
Rating 6 - Okay. 4 out of 209 reviews" "
Rating 4 - Poor. 2 out of 209 reviews" "
Rating 2 - Terrible. 2 out of 209 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nila

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love that this a vegan resort. It’s in a central location. Only complaint is they can use better quality bed linens, sheets had stains from being old.
Stayed 3 nights in Apr 2024
Response from Katerawee on 10 May 2024
Dear Nila,Thank you for sharing your feedback with us! We're thrilled to hear that you appreciated our commitment to veganism and our central location. Your comfort is our top priority, so we apologize for any inconvenience caused by the quality of the bed linens. We're actively working to address this issue and ensure that all aspects of your stay meet the highest standards. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience in the future. Thank you for choosing our resort!Warm regards,Katerawee ThepprachumGeneral Manager

6/10 Okay

delilah

Travelled with partner
I had some pretty high expectations for this Michelin rated hotel. Upon arrival, it was a red flag when they gave my partner and I only one room key. The room was hotter than it was outside, especially due to the fact that the room key needed to stay in for power. Everything in our room was hot to the touch including the bed and the complimentary waters! It was really upsetting and uncomfortable until we requested an extra room key. Our room took about 3 days/2 nights to cool down. Unfortunately, there wasn’t an air purifier because we could smell the smokey air through the vents. The floor had some odd ridges and there were some dusty areas of the hotel room. We included breakfast in our stay and set the lowest expectations after reading many reviews. The staff in the buffet were annoying about our room number and seating us in an empty restaurant. Some parties were able to pick their seats, but we were always forced to sit in the same spot every morning. The food was okay the first day then it progressively got worse. I’m not sure why they focus on primarily British and Chinese tourists, but they served lots of baked beans and corn soup that hardly anyone touched. The soy meats like hot dogs were disgusting. The orange juice did not taste like normal OJ neither did the pineapple juice, it was not fresh at all more so syrup tasting. The pastries were horrible as well. Overall, not sure if I would go out of my way to stay here again. The area was barely walkable.
Stayed 3 nights in Apr 2024
Response from Katerawee on 4 May 2024
Dear Delilah,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely apologize for the inconveniences you experienced during your time at our hotel. We understand the importance of a comfortable and enjoyable stay, and we sincerely apologize for the issues you encountered with the room temperature and key situation. We appreciate your commitment to sustainability and energy conservation, and we apologize for any inconvenience caused by our policy of turning off the air conditioning when guests are not in the room. Your feedback highlights an opportunity for us to improve our communication about this policy and its impact on guest comfort. Rest assured, we are continuously evaluating our practices to find the right balance between sustainability and guest satisfaction.Your comments regarding the room temperature and the need for an extra room key have been duly noted, and we will take immediate steps to address these concerns to ensure a more pleasant experience for our guests in the future. Regarding the air quality and cleanliness of the room, we are truly sorry for any discomfort caused. Your comments have been shared with our housekeeping team to ensure thorough inspections and improvements are made promptly.Furthermore, we apologize for the inconvenience and frustration you experienced during breakfast. It's disappointing to hear that our service and food quality did not meet your expectations. Your comments regarding the food variety and taste have been forwarded to our culinary team for review and necessary improvements.We sincerely value your feedback as it helps us identify areas for enhancement and ensures that we continue to deliver the high standards of service and hospitality that our guests expect and deserve.We understand your hesitation in returning, but we hope that you would reconsider and give us another opportunity to exceed your expectations in the future. If you do decide to visit again, please feel free to reach out to me directly at katerawee.thepprachum@crosshotelsandresorts.com and I will personally ensure that your stay is nothing short of exceptional.Thank you once again for sharing your concerns with us. We truly appreciate your valuable feedback.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute hotel! Great for vegetarian and vegans. They do have plant based protein options, but I’d recommend bringing your own protein if you’re an omnivore who workouts. I love how walkable it is. Just 15 minutes to the night bazaar. There are multiple great massage parlors within 5 minutes walk. There is also a 7-11 and an AMAZING Indian restaurant 5 minutes away. Very safe and quiet. The staff went above and beyond! Would highly recommend to anyone looking for good vegetarian options!
Stayed 5 nights in Mar 2024
Response from Katerawee on 22 Mar 2024
Dear Jessica,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

marie-anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a great area close to everything. Pool is wonderful and very welcome on a hot afternoon. It was my birthday while I was here and they brought me a cake at the pool and sang happy birthday. Cannot rate staff and hotel highly enough.
Stayed 3 nights in Feb 2024
Response from Katerawee on 28 Feb 2024
Dear Marie-anne,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Deanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super nice. The pool was cool and felt great after a day in the heat. Also great to wake up and take a dip.
Stayed 2 nights in Feb 2024
Response from Katerawee on 19 Feb 2024
Dear Deanne,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Jing Wen

Stayed 1 night in Feb 2024
Response from Katerawee on 12 Feb 2024
Dear Jing Wen,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Katerawee on 26 Jan 2024
Dear Paul,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Elizaveta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, would love to stay here again. Excellent staff!
Stayed 2 nights in Jan 2024
Response from Katerawee on 24 Jan 2024
Dear Elizveta,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 4 night stay!
Very friendly service, spacious, clean room with a lovely balcony, a great vegan restaurant on the grounds. What else can you wish for? The breakfast buffet is outstanding with warm dishes, soup, salad, fruit, and regular continental breakfast items like bread, croissants, jams and more. Very friendly service in the restaurant as well!
Stayed 4 nights in Jan 2024
Response from Katerawee on 10 Jan 2024
Dear Linda,Thank you for sharing your feedback with us. We are dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Melissa, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite hotel since being in Thailand. The staff was amazing and the hotel itself is beautiful. We loved the swim up rooms
Stayed 6 nights in Dec 2023
Response from Katerawee on 10 Jan 2024
Dear Melissa,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller hotel, which I loved. First impressions were the property was very clean and simplistic. The room was spacious with a great balcony over looking the pool with 2 chairs. The restaurant was fantastic and I am not vegan or vegetarian -- it takes a lot of creativity and care to make great vegan cuisine. I tried new things and it made the visit more enjoyable. I tried the espresso and orange juice drink and was blown away how good that was -- trying new things is a very good thing. The pool was small but very relaxed and quiet - wish I could have gotten a room with pool access. Staff were lovely, which is the norm for Thailand -- the best country to travel to and feel welcomed.
Stayed 3 nights in Nov 2023
Response from Katerawee on 10 Jan 2024
Dear Amy,Thank you for sharing your feedback with us. We are dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.Warm regards,Katerawee ThepprachumGeneral Manager

8/10 Good

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the welcoming cup of tea upon arrival. The staff were friendly and attentive. They were helpful in making arrangements for pick up and drop off at the airport.
Stayed 4 nights in Dec 2023
Response from Katerawee on 10 Jan 2024
Dear Tori,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

priyanka

Stayed 2 nights in Dec 2023
Response from Katerawee on 8 Jan 2024
Dear Priyanka,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Chloe

Stayed 4 nights in Dec 2023
Response from Katerawee on 18 Dec 2023
Dear Chloe,Thank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us. I am sorry about frog noise and apologize for any inconvenience.We look forward to welcome you backWarm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the night markets and lantern festival! Really enjoyed our stay here
Stayed 2 nights in Nov 2023
Response from Katerawee on 6 Dec 2023
Dear Cora,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in cental location
Stayed 2 nights in Nov 2023
Response from Katerawee on 6 Dec 2023
Dear Roger,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Paxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Katerawee on 30 Nov 2023
Dear Paxton,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

WILLIAM, Rowland Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very helpful services. Front lobby , tour guide assistance, airport shuttle, dining area, breakfast buffet, dinners and clean room. A 5 Stars resort.
Stayed 2 nights in Oct 2023
Response from Katerawee on 13 Oct 2023
Dear William,Thank you for sharing your feedback with us. We are dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Ugurcan

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service and the smiles
Stayed 4 nights in Sep 2023
Response from Ratchataket on 25 Sep 2023
Dear Ugurcan Elmas, Thank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us. We look forward to welcome you back warm regards, Katerawee Thepprachum General Manager

10/10 Excellent

Melvin D.

Liked: Cleanliness, amenities
The manager ànď staff are very caring and helpful.
Stayed 7 nights in Sep 2023
Response from Ratchataket on 21 Sep 2023
Dear Melvin D. Maitoza, Thank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us. We look forward to welcome you back warm regards, Katerawee Thepprachum General Manager

10/10 Excellent

Aleka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Katerawee Thepprachum on 26 Jul 2023
Dear Aleka,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back!! Warm regards,Katerawee Thepprachum - General Manager

10/10 Excellent

Roland

Stayed 2 nights in Jul 2023
Response from Katerawee Thepprachum on 29 Jul 2023
Dear Roland,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back!! Warm regards,Katerawee Thepprachum - General Manager

10/10 Excellent

Daniela

Stayed 3 nights in Jun 2023
Response from Katerawee Thepprachum on 13 Jun 2023
Dear Daniela,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back!! Warm regards,Katerawee Thepprachum - General Manager

10/10 Excellent

Tuan huai

Stayed 3 nights in Mar 2023
Response from Katerawee Thepprachun on 1 Apr 2023
Dear Tuan Huai,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

michael r

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED staying here. It’s kept in very nice condition, the staff is excellent and the food was great! Perfect location too.
Stayed 7 nights in Mar 2023
Response from Katerawee Thepprachun on 13 Mar 2023
Dear Michael,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

candy

Stayed 5 nights in Feb 2023
Response from Katerawee Thepprachun on 1 Apr 2023
Dear Candy,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Jobcreation

Stayed 2 nights in Feb 2023
Response from Katerawee Thepprachun on 13 Mar 2023
Dear Guest,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Matthew

Stayed 4 nights in Feb 2023
Response from Katerawee Thepprachun on 13 Mar 2023
Dear Matthew,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here with my yoga retreat group. The staff were very kind/accommodating, and the location could not have been better. Although it was a few steps away from Thapae gate, it was on a quiet and safe street. Lots of great restaurants, temples nearby and the night market is only about a 15 minute walk. The food was okay and pool looked very clean at all times. I especially loved sunrise and sunsets on the balcony of hotel as well as the attention to detail from the staff. Will definitely be back!!
Response from Katerawee Thepprachun on 1 Mar 2023
Dear Franci,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Feb 2023
Response from Katerawee Thepprachun on 23 Feb 2023
Dear Mike,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Shady

Stayed 1 night in Jan 2023
Response from Katerawee Thepprachun on 20 Feb 2023
Dear Shady,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Michael

Stayed 5 nights in Jan 2023
Response from Katerawee Thepprachun on 20 Feb 2023
Dear Michael,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !!Warm regards,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Customer Service!
Highly Recommend this resort in the middle of Chiang Mai. The staff was amazing. Customer service was above and beyond. The breakfast was also very delicious. The only negative was that I thought the shower could have been a little cleaner in between the tiles where the grout is. Otherwise a wonderful stay at a beautiful property, and would recommend to anyone visiting Chiang Mai.
Stayed 3 nights in Jan 2023
Response from Katerawee Thepprachun on 31 Jan 2023
Dear Anthony,Thank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us.Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services.We hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away Chiang Mai was such a lovely hotel with such a sweet staff that truly made my stay amazing. I stayed here with my sister on our last night in Thailand. We chose the swim up pool room option which was so refreshing to wake up to. I arrived early and was so thankful they were able to accommodate my early check in. The breakfast was delicious with many options, enjoy the local fruit! Dream, the wonderful hotel concierge, made my stay over the top. She was so very sweet and let us know about the free yoga class the resort offered. Overall I would definitely recommend this resort for anyone visiting Chiang Mai.
Response from Katerawee Thepprachun on 2 Feb 2023
Dear Nicole,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.Best regards,Katerawee ThepprachumGeneral Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Quite old, not so clean.
Stayed 1 night in Jan 2023
Response from Katerawee Thepprachun on 10 Jan 2023
Dear Guest, Thank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us. Your feedback has been passed on to our fellow team members. It is an important way for us to review and improve our services. It is noted that there were some aspects of your stay which were not meet to your satisfaction. Please rest assured that these points will be addressed for improvement. We apologize if any inconvenience was caused. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Katerawee ThepprachumGeneral Manager

8/10 Good

Seoh Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently the hotel only serves breakfast & lunch which should have been highlighted upon check-in. This is a bad experience when I wanted to dine-in for dinner and found the cafe is closed.
Stayed 2 nights in Nov 2022
Response from Katerawee Thepprachun on 10 Dec 2022
Dear Seoh Lay,Thank you very much for taking the time to share your experience following your recent stay with us. Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologize if any inconvenience was caused.Thank you again for staying with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Katerawee ThepprachumGeneral Manager

4/10 Poor

Phitchapa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cheap but not great if you want to rest all night
The air conditioner was so loud. The light bolt was flashing. The floor wasn’t clean. Hear the noise all night from outside
Stayed 2 nights in Oct 2022
Response from katerawee. on 28 Oct 2022
Dear Khun PhitchapaThank you very much for taking the time to share your experience following your recent stay with us. It was a great pleasure to learn that you had enjoyed your stay with us.Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologize if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Katerawee ThepprachumGeneral Manager

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I first stayed at Away Chiang Mai the week they opened, tried two room types, and have been a fan of the resort ever since. Kat and her staff are top notch professionals, always friendly, helpful, and extremely accommodating with odd requests. As a repeat guest I was offered a Thai massage at their spa, which was lovely, and the restaurant is one of the best in the city for plant-based food. Get the included breakfast. Some days, you can even make your own fresh pressed juices. It’s worth it! Bathrooms are stocked with eco friendly soap and lotion dispensers. I tried to convey the water could be hotter, but the mermaid-sized tub makes up for it. Please note: Due to reduced tourism post lockdown, Moreganic is only open for breakfast (guests only) and lunch. Dinners are ordered as room service provided by Goodsouls. I didn’t order in, but a friend did, and she said that went fine. Plenty of other dinner options nearby, including Vegan Heaven and May Kaidee. Also recommended is Blue Orchid for a 1 hr facial massage with (5-6) masks applied. Several good silver shops and tailors mixed in with expat bars on the same street as Vegan Heaven. The pool was nicely heated and felt refreshing even in the heat. Umbrellas are provided for the rainy season. Away has everything you need for a fabulous stay in CM!
Moreganic Restaurant
Breakfast included, savory tofu scramble with mushroom
Breakfast included, lots of fresh fruits and salad items offered daily
Menu
Stayed 3 nights in Sep 2022
Response from Katerawee Thepprachun on 7 Oct 2022
Dear Elaine,Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you.We look forward to welcome you back !!Best regards,Katerawee ThepprachumInterim General Manager

6/10 Okay

Charo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was very pleasant and helpful. The amenities were disappointing. Towels and robes had holes in them. The king bed was two mattresses put together. Uncomfortable. The room didn’t feel clean. A bit disappointing given it’s one of the more expensive place in that area.
Stayed 2 nights in Sep 2022
Response from Katerawee Thepprachun on 11 Sep 2022
Dear Charo,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you stay with us. We apologize for any inconvenience caused to you. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Best regards,KateraweeInterim General Manager

10/10 Excellent

Elaine

Stayed 3 nights in Aug 2022
Response from Katerawee Thepprachun on 11 Sep 2022
Dear Elaine,Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Best regards,KateraweeInterim General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel for the price
Staff were very kind and polite. The room was clean and spacious and very quiet. Tranquil
Stayed 2 nights in Jul 2022
Response from Katerawee Thepprachun on 3 Aug 2022
Thank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again. Best regards, Katerawee Interim General Manager

8/10 Good

Michael R

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Katerawee Thepprachun on 23 Mar 2022
Dear Michael R, Thank you very much for your kind review. It is greatly to have you and hear our guests enjoy their stay with us. It was our pleasure to be of service to you. We look forward to welcome you back !! Best regards,

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful and so clean. Alex was AMAZING. Not only was he insanely friendly, he had great insider tips for Chiang Mai.
Stayed 3 nights in Mar 2020
Response from James Hang on 12 Mar 2020
Thank you for your review and we hope to welcome you back to Away Chiang Mai Thapae!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from James Hang on 28 Feb 2020
Thank you for your review and rating

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great if provide yoga class for fee , All r very great
Stayed 3 nights in Jan 2020
Response from James Hang on 11 Feb 2020
Thank you for your feedback and review! Will look into that option! Best Regards,

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.
Great Location was walking distance to 3 night markets. All the staff were very attentive and made my stay very enjoyable!
Stayed 3 nights in Jan 2020
Response from James Hang on 23 Jan 2020
Thank you for your rating!

10/10 Excellent

Sharon, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern Lana style boutique hotel. Room is spacious. And we like the white and blue colour theme decor., The pool is small but sufficient for a dip and sun bath. We got upgraded to a a larger room. Next time we might try pool direct access room. Location is convenient, 5 mins to old city. It’s a lovely respite, yet close to everything. Staff are wonderful and helpful. Only had breakfast, not your typical over the top buffet, it was light and sufficient for us. It’s vegetarian healthy food after all. There’s daily complementary activities like fruit carving, garland making etc daily but requires 1 day advance booking, so book before u arrive. Overalll we loved the beautiful hotel and mist of all clean. I have already recommended my friends already.
Stayed 2 nights in Jan 2020
Response from James Hang on 21 Jan 2020
Thank you for your review and rating!

10/10 Excellent

JohnS

Travelled with family
A very good living environment. It stood out in the area. A lot of attractions are in the walking distance. Each room also has a balcony. Good privacy and quiet.
Stayed 5 nights in Dec 2019
Response from James Hang on 30 Dec 2019
Thank you for the rating!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Its on-site restaurant is the best vegan restaurant in this neighborhood, and breakfast is included as a part of the package. The hotel is within walking distance to Chiang Mai Night Bazaar and other attractions.
Stayed 5 nights in Dec 2019
Response from James Hang on 30 Dec 2019
Thank you for the rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from James Hang on 15 Nov 2019
Thank you for your review score! Best Regards