Dear Robert,We are sorry to hear that you were not satisfied with your recent stay. However, we must be transparent about what occurred during your visit. Our team made every effort to communicate with you and provide assistance, but it was challenging due to your state of intoxication, which made communication difficult. We also understand that you lost your phone and asked our staff for assistance in contacting it. Despite our efforts to call your phone, no one answered.Additionally, our team assisted you with booking a taxi, but you repeatedly canceled the booking. Please know that our staff is dedicated to providing excellent service and assisting all guests to the best of their abilities. We apologize if this led you to believe that we did not meet your expectations.We hope you understand that we did our best to serve you, and we appreciate your feedback. If you choose to stay with us again, we will do our utmost to ensure a smoother experience. Thank you for choosing our hotel, and we hope to see you again in the future.Marina House Team

Dear Hyun jun,Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience during your stay. We look forward to welcoming you back soon!Marina House Team

Dear Antje ,We're sorry to hear about your experience. Please feel free to reach out to our management team directly so we can address your concerns and make things right.Marina House Team

Dear Heidi,Thanks a ton for the perfect 10! So glad you had an amazing experience. Can't wait to have you back for more awesomeness! Marina House Team

Dear Daanyaal,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our hotel really nice and appreciated its proximity to 7-11. We're glad that you had a positive experience while visiting Tiger Muay Thai.We appreciate your feedback about room 306, and we apologize for the inconvenience caused by the creaky door and the noise when opening the shower door. Your insights are valuable, and we will address these issues to enhance the overall experience for our guests.Despite these minor concerns, we're delighted that you were happy with the overall experience. We hope to welcome you back for another enjoyable stay in the future.Thank you for choosing Marina House MUAYTHAI Ta-iad PhuketMarina House Team

Dear Caroline,Thank you for your feedback! We're thrilled to hear that our location is perfect for your fitness camp and that you enjoyed the convenience of the washing machine and direct pool access. We look forward to your next visit.Marina House Team

Dear hiroaki,Thank you for taking the time to leave such a positive review about your recent stay with us! We're thrilled to hear that you had such a great experience and that our team and facilities exceeded your expectations.We take pride in providing exceptional service and amenities to all of our guests, and we're delighted that we were able to make your stay with us such a memorable one. We will be sure to share your kind words with our team, as they work hard every day to ensure that our guests have a wonderful experience.Thank you again for your feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit!Best regards,Marina House Team