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Neos Hotel Cartagena

3.0 star property
Comfortable hotel, walk to Port of Cartagena

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Neos Hotel Cartagena

Aerial view
Terrace/patio
Front of property
Cuadruple | Iron/ironing board, free WiFi, bed sheets
Rooftop terrace
Reviews
6.0

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ฿766
Price available on 4/5/2024

Check out the area

Map
Manga carrera 30 #28-85, Cartagena
  • Popular LocationSan Felipe de Barajas Castle5 min drive
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • Popular LocationBocagrande Beach15 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)21 min drive
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple

Triple | Iron/ironing board, free WiFi, bed sheets

Triple

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Triple

Superior Triple | Iron/ironing board, free WiFi, bed sheets

Superior Triple

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Double Bed

Highlights

Ceiling fan
Private bathroom
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 Double Bed

View all photos for Cuadruple Superior

Cuadruple Superior | Iron/ironing board, free WiFi, bed sheets

Cuadruple Superior

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Ceiling fan
Private bathroom
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar

Familiar | Iron/ironing board, free WiFi, bed sheets

Familiar

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Cuadruple

Cuadruple | Iron/ironing board, free WiFi, bed sheets

Cuadruple

Highlights

Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
In-room massage
Wardrobe
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 1 Queen Bed and 2 Single Beds

View all photos for Economy Double Room Single Use

Economy Double Room Single Use | Iron/ironing board, free WiFi, bed sheets

Economy Double Room Single Use

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Located on the top floor
In-room massage
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio
Hotel La Via
Pool
Parking included
Free WiFi
Restaurant
6.0 out of 10, (15)
The price is ฿1,179
฿1,179 total
includes taxes & fees
31 May - 1 Jun
Hotel La Via

About the area

Cartagena

Neos Hotel Cartagena is located in Manga, a neighbourhood in Cartagena. San Felipe de Barajas Castle and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Port of Cartagena and Cartagena de Indias Convention Center are two other places to visit that come recommended.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Port of Cartagena - 7 min walk
  • San Felipe de Barajas Castle - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive
  • Clock Tower - 5 min drive
  • Bocagrande Beach - 15 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • Beer Station - 16 min walk
  • El Trebol - 9 min walk
  • McDonald's - 19 min walk
  • McDonald's - 19 min walk
  • Brasa Loca - 12 min walk

About this property

Neos Hotel Cartagena

Hotel near Port of Cartagena
Located close to San Felipe de Barajas Castle and Cartagena de Indias Convention Center, Neos Hotel Cartagena provides a rooftop terrace, a coffee shop/cafe and laundry facilities. Treat yourself to a massage or other spa services. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out and a banquet hall
  • Tour/ticket information, outdoor furniture and luggage storage
  • Coffee/tea in reception, a 24-hour front desk and coworking spaces
Room features
All guest rooms at Neos Hotel Cartagena include amenities, such as free WiFi.
Other amenities include:
  • Ceiling fans and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: COP 15,000 to 20,000 for adults and COP 10,000 to 12,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Step to reach entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 15000 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 15000 to 20000 for adults and from COP 10000 to 12000 for children
  • Pet fee: COP 15000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

NEOS Hotel SAS
Neos Hotel Cartagena Hotel
Neos Hotel Cartagena Cartagena
Neos Hotel Cartagena Hotel Cartagena

Frequently asked questions

Is Neos Hotel Cartagena pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 15000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Neos Hotel Cartagena?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Neos Hotel Cartagena on 4 May 2024 start from ฿765.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neos Hotel Cartagena?

There is free parking nearby.

What time is check-in at Neos Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Neos Hotel Cartagena?

Checkout is at noon. Late check-out is available for a fee.

Where is Neos Hotel Cartagena located?

Located in Manga, this hotel is 0.4 mi (0.6 km) from Port of Cartagena, and within 3 mi (5 km) of San Felipe de Barajas Castle and Cartagena de Indias Convention Center. Walls of Cartagena and Clock Tower are also within 3 mi (5 km).

Neos Hotel Cartagena Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Little bit from walled city but still worth it for price. Good hotel
Stayed 5 nights in Jan 2024

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I give this hotel a poor rating because the customer service is very bad. I needed to switch my room because it was very hot in the room they placed me in. The ceiling fan in the room only circulated the hot air around the room.The staff told me if I wanted to switch rooms, I would have to pay for an additional room and there is nothing they can do about it. It’s very disappointing how they lack accommodating their guests., They could have told us that the room gets very hot at night before putting us in the room. I will not recommend people to stay here if visiting Manga or Cartagena. This is not the ideal hotel you should stay if your looking to be comfortable., Also, the cable on the tv did not work or there probably wasn’t any cable.

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y atecion
Stayed 1 night in Jan 2024

4/10 Poor

Yuri

Stayed 1 night in Oct 2023