6/10 Okay
Saman
9 Dec 2023
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked a room in this hotel for two weeks and at the first few hours is not a 4 star hotel.
Good things about the hotel: the room and bed was clean and staff were friendly.
Awful things: the re was an orange mold all over the bathroom. Been asked to be clean and they just wipe the mold with tissue! Been asked to shorten my stay and have an early check out but they refused to accepted! For my personal health and safety was out of choice to go to the 7leven and buy cleaning stuff and wash the bathroom to at least not getting sick during my stay!!!! The buffet was so small. The gym had a serious air conditioning issue and was a terrible smell inside. Hotel had an app that was promoting in the TVs home page. Installed the app, booked two massages and went to service desk to confirm. Also, booked two tours with the same App. At the day was expecting massage been told there is not such a massage service available and nor tour and need to go find myself outside of the hotel!! Don’t even install the App there is no service behind. In summary bed was clean and nothing more to mentioned. If you are looking for a motel and don’t care about the mold and bad smells consider Maitria.
Saman
Stayed 13 nights in Nov 2023