The room was small, the pool was closed. Reading lamps were broken. In the toilet one flush was broken. Tricky way to switch on/off some lights in the room. No direct access to the beach or own beach. The pictures of the hotel far from reality. There are better hotels in Alexandria in terms of the price ,place, quality and location.
Spectacular luxury hotel on the Corniche. If you'd like to be away from the noise of Alexandria, this is the place. Extremely helpful staff, great rooms, fast internet.
Edward
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mariana Shukry วันที่ 28 ม.ค. 2024
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
10/10 ดีเลิศ
Nader
10 ม.ค. 2024
Nader
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mariana Shukry วันที่ 28 ม.ค. 2024
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
2/10 แย่มาก
Alsadig
25 ธ.ค. 2023
Alsadig
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 9 ม.ค. 2024
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Shame to have the Hilton logo on this property! Extremely dissatisfied, room and facilities were filthy! Staff is not professional and they spy on their guests! I felt unsafe and I would not recommend this establishment!
Kyrilous
การตอบกลับจาก Mariana Shukry วันที่ 9 ม.ค. 2024
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
8/10 ดี
Lisa
16 ธ.ค. 2023
Lisa
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 9 ม.ค. 2024
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Updated property outside the fray of downtown. Very easy and quick checkin. Great dining options. Very accommodating and professional staff. Would definitely recommend.
liane
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 14 พ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Place supper clean , nice staff, they do their best to make your stay comfortable, decently I will come back and recommend , also the lobby supper nice food assumes.
yasser
เข้าพัก 5 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 5 พ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
2/10 แย่มาก
Ayad
เดินทางกับครอบครัว
29 ต.ค. 2023
Our rooms stunk of smoke . It was horrible .
Ayad
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 5 พ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Great, safe, clean hotel. Has its own beach. Food options are excellent, both Arabic and European options.
Katie
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 5 พ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
This resort is like a little jewel by the beach. Compared to what is around it is WAY BETTER.
The staff makes a great difference with their details and concern for guests. Bfast is really good and Santorini
is outstanding.
Maria
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 5 พ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
10/10 ดีเลิศ
Hisham
เดินทางกับครอบครัว
13 ส.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff are absolutely impeccable they are driven to great service and making sure the customer is happy. Always GENUINELY asking if the experience could be better. Staff were amazing. The property itself is a bit old and there Are taxi drivers around the property ready to take advantage and over-charge tourists! Make sure you only use Uber in Alexandria. You will be guaranteed an air-conditioned car for CHEAPER than the yellow and black cabs.
Hisham
เข้าพัก 12 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 14 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
This is a beautiful hotel with a lovely view and exceptional staff throughout. The amenities are top notch to make your stay as comfortable as possible.
I will definitely be staying here again the next time I visit.
Katherine
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
6/10 พอใช้
Husam
เดินทางกับครอบครัว
21 ก.ค. 2023
Husam
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
2/10 แย่มาก
ayman
เดินทางเป็นกลุ่ม
19 ก.ค. 2023
Do yourself a favor and never stay here. First when I went to check in they had me wait in lobby for over 3 hours. I was understanding because I’m partially to blame Checked in two days late to reservation which are absolutely not refundable. Had to wait for a person name Ahmed to check me in guessing is the manager of hotel reception. My stay was from the 13-19 asked them to change it to 14-20 they inform me not possible then they proceeded to downgrade my room cause apparently my room is booked (smh). Next day I try to explore but realize need to exchange currency ask the reception who inform me about an bank atm in lobby which kinda hidden I’m guessing for privacy. I insert $480 and the machine take all my money not returning a dime or receipt. Spoke to the front desk hoping they would be able to help who make me wait an hour to see a manger and the manager tells me the machine is out of service “did you not see the sign “ told him there is no sign he checks and the sign is on top of atm manger reposts sign and tells me to call the bank and speak to them. I explain to the manager I don’t have a eqyptian number and the call won’t go through. After refusing to help me any further I leave to try to enjoy the rest of my vacation. Came back to to hotel and see a guest arguing with reception about my same problem i check to see if the out of service was removed. Sign removed and not even on top of atm. Returned to my room and my dress shoes are gone ( I’m only here for wedding).
ayman
เข้าพัก 7 คืน, กรกฎาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Please accept our sincere apologies for any inconvenience that caused you during your stay. We have addressed them to the concerned head of departments for their prompt action in eliminating any future occurrences.Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Good hotel close to everything excellent service , friendly people but the area noisy and the hotel little bit old .
Maha
เข้าพัก 7 คืน, มิถุนายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Excellent location, private beach with shuttle to beach as very busy road the cross. I would highly recommend this hotel, food was excellent quality..
John
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
6/10 พอใช้
Rihab
20 มิ.ย. 2023
Rihab
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 26 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
10/10 ดีเลิศ
IBRAHIM
17 มิ.ย. 2023
IBRAHIM
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
10/10 ดีเลิศ
Zulfiqar
10 มิ.ย. 2023
Zulfiqar
เข้าพัก 7 คืน, มิถุนายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 1 ส.ค. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
The hotel is very good, the beach is excellent, Ahmed the beach lifeguard was doing great job, everyone was doing very good job, they are kind, helpful and polite.
Mohamed
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Hotel was lovely, service fab, surrounding area is very run down and noisy which meant sleep was often disturbed. No fault of the hotel though
Abigail
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Bit dated but great location. Excellent private beach. Very helpful & pleasant crew.
Aamir
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Very clean and friendly staff. Cleaning lady was exceptional
Reda M.
เข้าพัก 14 คืน, เมษายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
10/10 ดีเลิศ
harold
เดินทางกับครอบครัว
8 พ.ค. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel has private beach,they take you from the hotel to the beach on shuttle.
harold
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
8/10 ดี
Marie-Laure
เดินทางกับครอบครัวและเด็กเล็ก
30 เม.ย. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Very kind and nice staff, nice beach. But the hotel does not seem to be well managed. We asked for a rolls for 3 (1 adult and 2 teen agers): they upgraded us with a suite but with only one bed. They proposed to open the sofa bed but the mattress was extremely thin and uncomfortable. Not a 5 star hotel.
Marie-Laure
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Check in went fast and exactly as booked or even netter View than Booked with a valet service . Extra bed was provided for no extra cost as all rooms in the Hotel are equipped with 2 beds as standard
Muhammed
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Transportation is excellent and safe, the hotel staff are so friendly and the hotel is clean and comfortable
Gamal
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก Mariana Shukry วันที่ 12 มิ.ย. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our Expedia.com page. It gives us great pleasure to host you at our hotel. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our expedia page. It gives us great pleasure to host you at our hotel and happy to know that all our hotel services and quality exceeded your expectations. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM
My sister and I visited Alexandria for 3 days and stayed in the Hilton. This hotel is amazing. Rooms are emmaculent, breakfast was amazing. We visited the Infinity Spa. Sraff curtioua and helpful. I would recommend this hotel for sure. 9/10.
Afroza
เข้าพัก 3 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Mariana Shukry วันที่ 20 ก.พ. 2023
Our Dear valued guest, Thank you very much for sparing the time and sharing your comment at our expedia page. It gives us great pleasure to host you at our hotel and happy to know that all our hotel services and quality exceeded your expectations. Looking forward to welcoming you back at your soonest. Sincerely, Mariana Shukry Personal Assistant to GM