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"Stayed here to get great views and easy access to the Mt. Fuji area, while also getting a traditional Japanese Ryokan experience and it did not disappoint! The property and rooms were very clean and well kept. All of the staff were extremely friendly and helpful. They have a very convenient shuttle that goes to the main local train station (Kawaguchiko station) which was super useful (you just have to note the times, because it doesn't run the whole day). Even without the shuttle, it's easy to walk to nearest train station. Breakfast and dinner are included if you choose and they both were traditional Japanese meals, and everything was absolutely delicious! They also have a public and private bath house- we paid a little extra to use the private bath and it was great, its all natural water from Mt. Fuji and during the day you get a great view of Mt. Fuji from the onsen. The view from the rooftop gives an unobstructed view of Mt. Fuji and the property sits on Lake Kawaguchiko, so it's a few minute walk to get to the lake (we were there in the late afternoon and it was very peaceful with not many people). All in all we had an amazing experience at this Ryokan, would highly recommend if you're looking for peace, quiet and a traditional Japanese experience. "

"Hotel is family friendly. Highly recommended."

"The whole property was wonderful, especially the private bath in our room"

"Not easy to find if you take bus to Fuji Highland Bus Stop."

"A room was very clean and staff were friendly. The hotel is located a few min away from a lake, so we got to walk around a path by the lake."

"Amazing staff members, when we arrived it was raining, the ladies helped us carry our luggage from the bus station to the hotel. We were cold and the ladies serves us hot tea, made us feel very welcomed, thank you so much! "

"We had the fuji view room and it was absolutely stunning. We came in at night and didn’t see Mt Fuji coming in, but we woke up to a perfectly clear day with Fuji in sight. It was awe inspiring and majestic. They provided comfortable kimonos/pajamas to walk around in. There’s a nice viewing area on first floor with indoor and outdoor seating in view of Fuji - even with a set of binoculars to look at the mountain. Onsen in hotel was also had views of mountain. Staff was very helpful with luggage transport and they have shuttle for station but not many time options or capacity to utilize it so reserve spots early. Only cons were that the rooms have the door connecting other rooms so there is less privacy and you can hear people in the other room. We also ordered the massages and the ladies came up to the room for the massage but it wasn't a good massage. For the price of the room and value, it was amazing. It’s far from a lot of restaurants and the station but the 7/11 around the corner was more than enough for us."

"Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend! "

"nice and good for family stay"