Hotel staff was great. Nuria was very informative on local activities and getting us to where we wanted to go. We were able to get to a viewing site for the Matterhorn thanks to her help. Room was large and comfortable. Bathroom and shower were nice and spacious. One of the few hotels that I actually didn't want to leave, because I was comfortable there.
As someone who spends about 50 nights a year in a hotel I can say with certainty that this is the best place I remember staying! The staff are incredible, the location is super convenient, and the restaurant in the hotel is the most sought-after in town!
Can’t wait to come back, and stay twice as long…
Epitome of excellence in all ways from quality of hospitality, restaurant, Matterhorn view to convenient location close to village center. Highly recommended!
I stayed in room 210. This was a great hotel and I absolutely loved the room! The staff was friendly and helpful! I had a great view of the Matterhorn.
Staff is very generous. We traveled with one year old. They always showed a lot of love and free milk. Owner family personally involved in day to day operations. We will definitely stay here again.
Absolutely a gem of a place. Our three person room was absolutely gorgeous with skylights that allowed you to see the peak of the Matterhorn and the stars at night from your bed. The room also featured large open air windows and a balcony overlooking the town. Truly the highlight of our 3 week European Vacation.
Tradiion Julen was outstanding...from picking us up at the train station, helping with our baby, dining, friendly staff, etc. I highly recommend this hotel and will definitely stay there again.
This was the BEST hotel we have ever stayed at. First of all the VIEWS from our room were like something out of a fairytale. The room was beautiful and each room has a balcony. The property has two restaurants, a bar and the FREE breakfast in the morning was delicious. The spa was incredible. Very easy to walk around from this location as well. Please visit Vanessa in the bar, she is an absolute delight, and one of the nicest people we met on our trip!
Vom Ein- bis zum Auschecken fühlten wir uns wohl in dem Hotel; ein Service der seinesgleichen sucht.
Die Zimmer einschl. Bad sind geräumig und auf dem neusten technischen Standard.
Aufgrund seiner zentralen Lage sind alle Sehenswürdigkeiten von Zermatt gut zu Fuß zu erreichen.
Zu empfehlen ist ein Aufenthalt mit HP. (abwechslungsreiches und sehr gutes 5 Gänge Menü).
Great traditional family hotel, I highly recommend it. Amazing experience and location, with great spa. The hotel owner will greet you during the breakfast, which shows respect towards guests.