Dear Guest, Thank you very much for your nice review on Expedia. We are pleased to read that you enjoyed your stay with us! We would be delighted to welcome you again! Sunny regards

Dear Tomasz, Thank you for your visit at the Chalet Hotel Schönegg. Unfortunately, we do not understand your rating. We have done everything for you. We kindly ask you to review your rating and please do contact us for any further questions you may have. We remain at your disposal. Kind regards

Chère Emilie, merci pour votre gentil commentaire. Nous sommes ravis que vous ayez aimé l'hôtel, ses services et surtout son personnel. Nous éspérons pouvoir vous accueillir à nouveau!

Cher André, nous vous remercions pour votre gentil commentaire et pour partager votre opinion! Nous nous réjouissons de vous accueillir lors d'une prochaine occasion. Meilleures salutations de Zermatt!

Dear guest, Many thanks for taking the time to write such a nice review! We are pleased to hear that you were totally satisfied with your room in the Petit Chalet! We regret that the housekeeping has not replaced the amenities. As per the duvet this should not occur. It would be helpful for us if you let us know right in that moment where you notice such issues so that we can react. Also for the breakfast because if we do not know our clients' wishes we cannot offer it. However, we will surely discuss the above-mentioned remarks in our next meeting and find solutions. It would be a pleasure to welcome you again!

Dear James, What a great picture! We trust you totally enjoyed our Zermatt beer on your balcony whilst enjoying the sun! Thank you for your rating and for staying with us. It would be a pleasure to welcome you again in our little paradise!

Dear guest, Many thanks for your super rating!!!! See you soon, hopefully!

Dear Beatriz, Thank you so much for your lovely and touching review! We are so grateful for your compliments for Shuara, Cristina and Bastien. They are all going the extra mile in order to exceed our clients' expectations and also to make sure that they feel at home! We are so lucky to have them and have forwarded your positive and motivating words to them. It would be a pleasure to see you again, hopefully soon!

Dear guest, Many thanks for rating us with 10 out of 10! What a pleasure! Would be great to see you again!

Dear client, What a great rating!! Thank you very much indeed! We look forward to your next visit.

Muchas gracias por su evaluación del hotel y los cumplidos al servicio recibido por parte de nuestro staff. Hemos leído sus palabras con mucho entusiasmo. Estaríamos muy contentos de darle de nuevo la bienvenida y esperamos volver a encantarla con nuestro servicio! Saludos cordiales de parte de todo el equipo de trabajo

Dear client, We are overwhelmed by your rating and your compliments. Thank you for praising our staff for their friendliness and helpfulness. It is crucial for us to give recommendations on the ski and hike conditions so that our clients can make the most of their stay. Thank you for the remarks on the housekeeping facilities. We will keep an eye on that . It would be a great pleasure to see you again! Take care and stay healthy!

Thank you very much for that great rating! 5 out of 5 makes us very proud! We would be pleased to see you again!

Dear guest, We are very grateful for your super rating! Thank you very much and hope to see you soon!

Thank you for your super rating!!! Looking forward to your next visit!

親愛なるゲスト 参考になったレビューをありがとう！ 到着時に駅から電気自動車でお客様をお迎えします。 だから私たちを見つけられないことを心配する必要はありません。 または、ホテルに電話して道順を尋ねることもできます。 またお会いできるのを楽しみにしています！ ツェルマットからの敬意

亲爱的客人 我们感谢您的积极评价和对我们酒店的赞美。 很高兴您欣赏美景并享受与我们在一起的时光。 我们期待与您再次相见！ 亲切的问候

亲爱的客人 非常感谢您的好评和赞美！ 我们期待您的下次光临！ 亲切的问候 您的房东

Hi there, Many thanks for your super rating and your great review! We are overwhelmed by your words! Many clients appreciate our location with the private access via lift and tunnel to the village. Indeed, our clients can benefit from our free shuttle service on arrival and departure day from 8 am to 7 pm. We are pleased to transmit your compliments to our staff! Thank you so much and see you next time! Kind regards,