nice people and hotel. However, the gym is in very poor condition. one threadmill and one bike, both in very poor condition and free weights, just a couple of 4 and 5 kilos.
Var bra her! Best Western er som regel det!
Stille og rolig, god service!, sentralt, god frokost!, dusj OG badekar! - hver for seg! - på baderom.
Kan anbefales!
John
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Mikita วันที่ 22 ต.ค. 2023
Thank you, Sir! We are pleased that you enjoyed your stay in Best Western Vilnius. We will be happy to welcome you in our hotel again. Kind regards, Front office.
4/10 แย่
Fedele
19 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel takes you back 30-40 years. It has a deep Soviet feel and, while it has facilities for a 4 star, it lags behind even 3 star in terms of look and feel.
Zimmer war leider in der Richtung des Innenhofes. Dort waren die Geräusche der Lüftung beim gekippten Fenster als störend empunden.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2023
6/10 พอใช้
ผู้เข้าพักจริง
30 ส.ค. 2023
Wachsam sein!
Drei Lampen, beide Bettlampen und eine Tischlampe waren ohne Funktion. Eine Bettlampe hat sogar eine beschädigte Stromleitung in der Bereich des Schalters gehabt, also eine Stromschlaggefahr war vorhanden.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Mikita วันที่ 13 ก.ย. 2023
Lieber Gast,Vielen Dank für Ihre Bewertung!Es ist schade für uns, dass Sie während Ihres Aufenthaltes mit diesen Unannehmlichkeiten konfrontiert waren. Wir danken Ihnen, dass Sie uns dies mitgeteilt haben – es hilft, unseren Service zu verbessern. Wir werden unser Bestes geben, damit Sie beim nächsten Mal eine angenehme Erfahrung bei uns haben!Einen schönen Tag noch!
+
Trevlig personal, ok frukost, parkering 10€/dygnet precis utanför entrén kanon, rena sängkläder ok säng, gångavstånd till Old Town
-
Gym o pool i uselt skick, kändes smutsigt och jag använde inte.
Rum med heltäckningsmatta och ett badrum som sett sina bästa dagar...
Ingen lobbybar, restaurangen stängd kvällstid.
Comfortable bed, large room, got the option on checkin to choose between 1 large or 2 smaller beds. Breakfast is good, better than others I've tried recently in Vilnius. Biggest drawback is the gym. Machines not working, and very limited selection of free weights. If this is not important to you, it is well worth it's price.
Christoffer
เข้าพัก 2 คืน, มกราคม 2023
6/10 พอใช้
Lars Young
เดินทางเป็นกลุ่ม
17 ม.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Old, brown and worn down.
Bar and restaurant not open - except for breakfast. Hopefully they will soon renovate.
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 21 พ.ย. 2022
Thank you very much for your wonderful review and 10 points rating!We are more than glad to read that you had an amazing and enjoyable stay with us and that our facilities and services meet your expectations.Looking forward to welcoming you to our hotel in the nearest future!Best Regards,Sandra LaurinavicieneCEO
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 31 ต.ค. 2022
First of all, thank you for choosing Best Western Hotel hotel and such a wonderful review!Our team is very satisfied to read this amazing feedback and we are happy to know that we met your expectations!Thank you so much and we hope to see you again in the near future.Best Regards,Sandra LaurinavicieneCEO
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 31 ต.ค. 2022
First of all, thank you for choosing Best Western Hotel hotel and such a wonderful review!Our team is very satisfied to read this amazing feedback and we are happy to know that we met your expectations!Thank you so much and we hope to see you again in the near future.Best Regards,Sandra LaurinavicieneCEO
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 19 ก.ย. 2022
Dear Aghil,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us.Yours sincerely,Sandra LaurinavicieneCEO
Thank you very much for your detailed evaluation of your stay at Best Western Vilnius.We are pleased to hear that overall, your stay was good. Hope you will give us opportunity to serve you in the future.Best Regards,Sandra LaurinavicieneCEO
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ย. 2022
Dear Christian,We very much appreciate your comments regarding your stay at Best Western Vilnius.It is always a pleasure to receive positive feedback. We are sincerely glad that you liked your stay with us. Hope to see you again very soon.Kind Regards,Sandra LaurinavicieneCEO
8/10 ดี
Tomas
2 ก.ย. 2022
Tomas
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ย. 2022
Dear Tomas,We very much appreciate your comments regarding your stay at Best Western Vilnius.It is always a pleasure to receive positive feedback. We are sincerely glad that you liked your stay with us. Hope to see you again very soon.Kind Regards,Sandra LaurinavicieneCEO
La camera era priva della cassaforte e finanche del minibar: in un quattro stelle e assolutamente inaccettabile. La moquette dava l'impressione di non essere stata pulita a dovere (tant'è che io ho cominciato a starnutire ...) e dietro la tv a parete ho trovato (e fotografato) una ragnatela che doveva avere almeno un paio d'anni per quanto era grande e spessa. Dopo una sola notte abbiamo lasciato l'hotel e ci siamo trasferiti in altra struttura. Giudizio pessimo.
Pasquale
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 2 ก.ย. 2022
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us.Yours sincerely,Sandra LaurinavicieneCEO
Huone tunkkanen, aamiainen ok sauna ok. Sijainti ok.
Seppo
เข้าพัก 2 คืน, กรกฎาคม 2022
การตอบกลับจาก Sandra วันที่ 15 ก.ค. 2022
Dear Seppo,
Thank you for your comments.
Yes we had a leak in the room and this situation is covered.
Hope we will get a chance to demonstrate our improvement.
Best Regards
Sandra Laurianviciene
CEO
Dear Tuomas,
Thank you for choosing Best Western Hotel and your kind feedback!
Looking forward to welcome you once again!
Best Regards,
Sandra Laurinaviciene
CEO
6/10 พอใช้
Pekka
5 ก.ค. 2022
Pekka
เข้าพัก 4 คืน, มิถุนายน 2022
การตอบกลับจาก Sandra วันที่ 15 ก.ค. 2022
Dear Pekka,
Thank you for your survey.
Hope we will get a chance to be 10/10.
Best Regards
Sandra Laurinaiviciene
CEO
Good and abundant breakfast and clean room. Very close to the White Bridge and not far from the city center. The staff speaks English. Currently, there are several constructions in this part of Vilnius and outside the hotel, which, in my opinion, will improve greatly the area once they are finished.
Davide
เข้าพัก 2 คืน, มิถุนายน 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ค. 2022
Dear Davide,
We are more than pleased to hear that you enjoyed our property, service! Your feedback is the best evaluation for all hotel team.
Thank you once again for a top rate and we look forward to welcoming you on your next visit in Vilnius!
Best Regards,
Sandra Laurinaviciene
CEO
Smelly, filly, run down room — not worth your money and bad for your health. It is the worse Bad Western I ever stayed.
Unprofessional staff is no surprise
Yevgenia
เข้าพัก 2 คืน, พฤษภาคม 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ค. 2022
Dear Yevgenia,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that
you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Kind Regards,
Sandra Laurinaviciene
CEO
Good location and although old a very comfortable - one minus no hot water after 08:30 due to work in the street, would have been nice to have known this before arrival as had to get up early.
Andrew
เข้าพัก 1 คืน, พฤษภาคม 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ค. 2022
Dear Andrew,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Regards,
Sandra Laurinaviciene
CEO
8/10 ดี
ANTONIO DAVID
เดินทางเพื่อธุรกิจ
21 พ.ค. 2022
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Buen hotel, muy bien situado. Las habitaciones se están haciendo viejas, necesitaría mejorar un poco la calidad del servicio.
ANTONIO DAVID
เข้าพัก 1 คืน, พฤษภาคม 2022
การตอบกลับจาก Sandra Laurinaviciene CEO วันที่ 7 ก.ค. 2022
Dear Antonio,
Thank you for choosing Best Western Hotel and your kind feedback!
Thank you for your observations.
Best Regards
Sandra Laurinaviciene
CEO