Dear Richard, Thank you so much for taking the time to share your wonderful 5-star review with us! We are thrilled to hear that you had such an exceptional experience during your stay at our hotel and that you enjoyed our location so much. We are so grateful for your positive feedback.We hope to have the opportunity to welcome you back again soon.Best regards, Excelsior Planet team

Dear David, thank you for leaving a review. We are sorry that you did not enjoy your stay at our hotel. We accept both positive and negative reviews, they are a very important tool fro growing but without specifying what you did not like about your stay, it is difficult for us to understand the issues and improve any weaknesses. We hope to have the opportunity to welcome you again in the future so that we can try again to meet your expectations! Best regards,Excelsior Planet team

Dear Kalle, Thank you so much for your fantastic review! We are thrilled to hear that you had a great stay with us.Knowing that you enjoyed our delicious food and found our staff to be fantastic truly makes our day. We're delighted that we could exceed your expectations and create a memorable experience for you.We would love to welcome you back again soon!Sincerely,Excelsior Planet team

Dear Colin, we really appreciate your feedback, it's always important to collect suggestions from our guests in order to improve your experience at the Hotel Excelsior Planet. We are more than happy to inform you that we are working on a room restyling project. In the meantime our hotel offers a whole floor with modern and very spacious suites. We invite you to ask for one of these room for your next stay in order to enjoy with us a new great holiday in Cervinia. We are delighted to know that our staff made you spend a peaceful time and that you liked the ski hire and our magical location. Have a nice day Zanetti family

Dear Amanda, thank you for your special feedback! We are delighted to know that our staff made your stay unforgettable and that you appreciated the cousine of our special chef Fabrizio. Thank you for your feedback about your room. Kindly be aware that we are working on a rooms restyling project. In the meantime our hotel offers a whole floor with modern and very spacious suites. We invite you to ask for one of these rooms for your next stay in order to enjoy with us a new great holiday in Cervinia! For what concerns any kind of need, such as attention on allergies, you may communicate it to our staff because our main purpose is to make you spend a peaceful holiday and to fulfil your expectations taking care of you all. Hoping to welcome you and your family back in Cervinia soon. Best regards Zanetti family