We apologize for the unexpected experience you had during your stay and any inconvenience caused by our online check-in procedures.The pre arrival link is shared at the time of booking with the guest to have a seamless check in experience with zero hassle. Your feedback is essential to us, and we'll take immediate steps to ensure better communication and a smoother check-in process for future guests. Additionally, we're sorry to hear about the issues with the fixtures in the bathroom. Rest assured, we'll address these promptly to improve the quality of our accommodations. We appreciate your understanding and hope to have the chance to provide you with a much-improved experience in the future.

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our clean and cozy suite, and that the CN Tower view from the balcony added to your experience. It's fantastic to know that you found it totally worth it! We appreciate your feedback and hope to welcome you back again soon.

Hi Wendy,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.

Hi Jixin,We appreciate your input. The WiFi login details were provided on the TV stand and in the pre-arrival check-in link sent to you upon booking. We regret to inform you that housekeeping service is not included, but guests can request it for an additional fee. We hope for the chance to welcome you back in the future with enhanced service.

We're sorry to hear that your experience didn't meet your expectations. We value your feedback and would like to understand more about what went wrong during your stay so we can improve. Please feel free to reach out to us directly with any specific concerns you may have. We appreciate your input and hope to have the opportunity to make things right for you in the future.

We're sorry to hear that your experience didn't meet your expectations. We value your feedback and would like to understand more about what went wrong during your stay so we can improve. Please feel free to reach out to us directly with any specific concerns you may have. We appreciate your input and hope to have the opportunity to make things right for you in the future.

Hi Yvonne,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.

Hi Sandra,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.

We're delighted to receive your 5-star review! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're thrilled to hear that you had a great stay. If you ever find yourself in the area again, we'd be more than happy to welcome you back. Thanks again for your kind words

Thank you for your wonderful review! We're thrilled to hear that you found our accommodation very clean and well-equipped. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we succeeded during your stay. We hope to welcome you back again in the future.

We're delighted to receive your 5-star review! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're thrilled to hear that you had a great stay. If you ever find yourself in the area again, we'd be more than happy to welcome you back. Thanks again for your kind words

We're thrilled to hear that everything was perfect during your stay! Thank you so much for taking the time to share your positive experience with us. It means a lot to our team. We look forward to welcoming you back again soon

Thank you for your review! We're glad to hear that you had a good experience during your stay. Your feedback is important to us, and we'll strive to make your next visit even better. We hope to welcome you back again soon!

Thank you so much for your generous feedback and for rating your experience with us a perfect 5/5! We are thrilled to hear that you had such a wonderful stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon!

Thank you for taking the time to provide us with your feedback and for rating your experience with us. We appreciate your honesty and are grateful for the opportunity to improve. Please know that we take your feedback seriously and will use it to enhance our services for future guests. We hope to have the opportunity to exceed your expectations in the future.

"Thank you for your wonderful review! We're thrilled to hear that you found your stay easy and clean. We strive to provide a comfortable and hassle-free experience for our guests, and we're delighted that we succeeded during your visit. We would love to welcome you back again in the future. Thank you for choosing to stay with .

We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience was not up to your expectations. We strive to provide exceptional service and accommodations, and we regret that we fell short during your stay. Your feedback is valuable to us, and we will use it to improve and ensure a better experience for our future guests. Please share if there was any specific experience that we can improve on for future guests.

Thank you so much for choosing to stay with us again and for your fantastic review! We're thrilled to hear that your second visit was just as fantastic as the first. It's wonderful to know that you found the check-in process easy and convenient, and that the parking was hassle-free. We're delighted that our location near the Scotiabank Arena was convenient for you, and that you enjoyed the cleanliness and spaciousness of the condo. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!"

Thank you for your review! We're glad to hear that you found our place great and centrally located, and that the unit was clean and comfortable for your stay. Your feedback regarding the front desk key distribution is noted, and we apologize for any inconvenience it may have caused. We'll take this into consideration to improve our organization in this aspect. We appreciate your input and hope to welcome you back again in the future

Thank you for your kind works and feedback. We are please to know that you loved our spacious suites.. We are sorry to hear that you found flat pillows. We will try to improve the quality of the pillows for future guests. We are sorry to hear that you required extra fob and keys. If we had been informed, we could have provided you with an extra set of keys which would have made your stay more comfortable. We look forward to hosting you again.

Thank you so much for your generous feedback and for rating your experience with us a perfect 5/5! We are thrilled to hear that you had such a wonderful stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon!

Thank you for taking the time to leave us a review. We're glad to hear that you found our location great and that your overall experience was okay. We're always striving to improve, so if there's anything specific you feel we could do to enhance your experience next time, please don't hesitate to let us know. We hope to have the opportunity to host you again in the future and make your stay even better

We're thrilled to hear that you had a wonderful experience during your stay! Thank you so much for the glowing review and for choosing us for your accommodation needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back in the future!"

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great decor and comfortable beds. We apologize for any inconvenience caused by the elevator issues you encountered during your stay. Your feedback is valuable to us, and we'll work diligently to address these concerns and ensure smoother operations in the future. We're glad our location was perfect for your downtown tourism needs. We hope to have the pleasure of hosting you again soon and providing an even more seamless experience.

Thank you for your wonderful 5/5 review! We're thrilled to hear that you found our rental to be clean, comfortable, and conveniently located near attractions. Please note that all check-in instructions, including key collection details, are provided in the pre-arrival check-in link shared at the beginning of the booking process. We appreciate your feedback and hope to welcome you back for another great stay!

Thank you for the fantastic 5/5 review! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future. If there's anything specific that made your stay exceptional, please feel free to let us know. We look forward to welcoming you back!

Thank you for letting us know . We'll fix these issues promptly to improve your experience. Your feedback is valuable to us.

Thank you for your review! We're delighted to hear that you had a positive experience during your stay. Your feedback helps us to continuously improve our services. If there's anything specific you feel we could do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back

Hi Jeremy,Thank you for your feedback. We're glad to hear that you appreciated our location. We apologize for any inconvenience caused by the property condition not meeting your expectations. Your comments are valuable to us, and we'll address the imperfections to ensure a better experience for our future guests.

Thank you for your review. We're glad to hear about your experience. If there's anything we can do to turn your 4-star experience into a 5-star one, please let us know. We're committed to providing the best possible stay for all our guests and value your feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.

Thank you for your feedback. We apologize for the oversight regarding the sofa bed in your suite. We're glad our customer service team was able to provide a solution with the inflatable mattress. We hope you still enjoyed the balcony views and the convenience of our location. If there's anything else we can do to improve your experience, please let us know.

Thank you so much for taking the time to share your positive experience with us. It means a lot to our team. We look forward to welcoming you back again soon

Thank you for your feedback. We apologize for the issues you encountered with the pullout couch and the lampshade. We'll address these concerns promptly to ensure a more comfortable experience for our guests. We're glad to hear that you found the layout practical and enjoyed the convenient location. We appreciate your insights and hope to welcome you back for an even better stay in the future!

Thank you for your 5-star review! We're delighted to hear that you enjoyed your stay with us. If you have any feedback or suggestions for how we can further improve our services, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

Thank you for your 5-star review! We're delighted to hear that you enjoyed your stay with us. If you have any feedback or suggestions for how we can further improve our services, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

Thank you for the amazing review and top ratings! We're excited to host you again for another fantastic stay in the future.

Thank you for the wonderful 5/5 review! We're thrilled to hear that you appreciated our great communication and the convenience of having parking available during your stay. It's our pleasure to provide a worry-free experience for our guests. We hope you enjoyed exploring the area on foot and had a fantastic time overall. We look forward to welcoming you back for another enjoyable stay in the future!