Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Dear Apinya, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
1) Sink was clogged , poor draining.
2) Room clean up not so good.
3) Staff have low service mind Ex. Not say hello, not open the door for guest, Maid wearing slipper while working.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, เมษายน 2019
การตอบกลับจาก Lipsek วันที่ 6 พ.ค. 2019
V Hotel Bencoolen thanks you for your feedback.
My team and I apologize if your expectations were not met in anyway.
We hope nevertheless to be given the opportunity to serve you again in the near future.
Too small for 3 ppl in a room fit but good service
Patcharin
เข้าพัก 3 คืน, เมษายน 2019
การตอบกลับจาก Philomena วันที่ 21 เม.ย. 2019
V Hotel Bencoolen thanks you for your feedback.
My team and I apologize if the room size did not reach your expectations.
On a side note, we thank you for your compliments on our accommodating service.
We look forward to your continued support and patronage
10/10 ดีเลิศ
ผู้เข้าพักจริง
16 มี.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มีนาคม 2019
การตอบกลับจาก Philomena วันที่ 2 เม.ย. 2019
V Hotel Bencoolen thanks you for your rating.
We look forward to your continuous support and patronage.
10/10 ดีเลิศ
ผู้เข้าพักจริง
16 มี.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มีนาคม 2019
การตอบกลับจาก Philomena วันที่ 2 เม.ย. 2019
V Hotel Bencoolen thanks you for your rating.
We look forward to your continuous support and patronage.
교통 정말 편리합니다. MRT Bebcoolen 역 A출구로 나오면 바로입니다. 같은 건물내에 환전소와 편의점 있습니다. 옆옆 건물에 7일레븐 있고, 푸트코트가 있습니다. 일식,한식,중식 다있구요 토스트박스도 있어 매일 아침 카야토스트와 커피로 식사를 한후에 여행을 다녔습니다. 인근의 브라스바사역과 도비갓역도 걸어다녔고, 버스타기도 편리합니다. 사방의 유명하다는 곳은 다 대중교통을 이용해 이동이 가능해서 택시 탈일은 없었네요. 아침 7시에 도착해서 early check-in 했습니다. 30$ 추가요금 냈습니다. 방은 정말 좁습니다. 트리풀룸이라 퀸하나 싱글하나 있었는데 잠만 자고 가는 용도라 크게 개의치 않았습니다. 방안에는 냉장고 헤어드라이기 1회용 슬리퍼 커피포트 물이 있구요, 욕실에는 좁지만 샤워부스 따로있었구요 인원수에 맞도록 큰수건 한장씩, 1회용 치약 칫솔, 비누, 샴푸, 바디워시, 바닥용 수건 한장 있습니다. 옆방에서 초인종 누르는 소리에 나가서 문을 열어볼 정도로 방음은 별로입니다. 하지만 별로 시끄럽다는 생각은 안들었습니다. TV에서 유투브를 볼수가 있어 계속 한국 오락채널 틀어놓고 있었습니다. 엘리베이터는 카드키로 작동하는데, 하루지나고 나니 작동을 안해서 프론트에 가서 다시 바꾸었습니다. 청소상태 불만인 분들이 있던데 저는 그런거 잘 못느꼈구요 매일 돌아오면 청소 잘 되어있었습니다. 저는 아침에 나가기 전에 2싱달 정도 놔두긴 했습니다. 10층건물에 9층에 묵었는데 안열리는 창이고 뷰는 앞이 막힌 건물입니다. 수영장은 좀 큰 동네목욕탕 수준이니 별 기대하지 마시구요 잠만 자고 간다고 생각하시면 아주 가성비 좋은 호텔이라고 생각합니다. 한국인 직원은 없는 것 같았는데요 프론트 직원들은 사소한 부탁에도 친절하게 잘 응대해 주었습니다. 체크아웃하고 짐을 맡긴후 밤 10시에 찾으러 갔을때도 친절하게 대해줘서 기분이 좋았습니다.
Translate
Location is great, just few steps from MRT.
The staffs were amazing and helpful.
Although the room bit too small but the cleanliness and amenities help overlook those tiny room.
Nat
เข้าพัก 2 คืน, กันยายน 2018
การตอบกลับจาก Lipsek วันที่ 15 ก.ย. 2018
V Hotel Bencoolen thanks you for your feedback.
We look forward to your continuous support and patronage.
V Hotel Bencoolen thanks you for your feedback.
My team and I apologize if your expectations were not met in anyway.
We hope nevertheless to be given the opportunity to serve you again in the near future.
Stayed for 3 nights triple room but not enough bathroom amenities provided for all persons.(almost none of them)
Have to do asking for its everyday by leaved the note to housekeeeper (a man)
The bad point was when I asked for enough shower caps(he gave just only 1 for all nights and all persons), he responsed by wrote back "call 0" instead to provide us. Very rude in my thinking.
I just knew that if the customer want something regular bathroom amenities should call to the front desk not housekeeper!!
This just for xample cased.
Overall not clean, skimpy hotel.
The location is nice. Not far from metro and bus stop.
There is a food republic near hotel which has good food.
The room is small but clean so it's ok.
Shower should has at least shower curtain so the floor won't get wet.
Staffs are nice.
room is nice and clean, good breakfast and variety, staff is polite ,helpful and friendly. the location of this hotel is very convinience.it close to shopping center and also very easy to find restuarant around the hotel. i will recommend friend to stay in this hotel.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2017
6/10 พอใช้
Common, thailand
28 ส.ค. 2017
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Worth the price
Nice small room, worth the price... one thing is that the room wall is very thin you can hear EVERYTHING from outside... and the cleaning wasn't top notch.
Common
เข้าพัก 2 คืน, สิงหาคม 2017
8/10 ดี
ผู้เข้าพักจริง
24 ส.ค. 2017
ไม่ชื่นชอบ: พนักงานและบริการ
Good location
Just good location, staff not friendly but helpful, not far from MRT station
Hotel is in nice location, closed to MRT station , local food court, 24hr. convenience store, and very closed to many nice museums. Hotel staffes are helpful and friendly. The complaint from my side because I stay in the room close to emergency exit which sometime got the cigarette smell come through the room.
The room is small but clean and smell good, perfect facilities, best location near MRT, convenience, not Far from 7/11. You can your luggages with them if you already checked out and your flight is kinda late. The staffs were kind and helpful.
The room was super tiny that there's almost no space for luggages but still it is clean and have everything you need for a stay. The location was great with a MRT station, food court, and large convenient store nearby.