No major complaints. It's about 15 minutes from Shenzhen airport with no traffic. They have an almost 24 hour airport shuttle that you can reserve when you check in. You could also find it at the airport to come to the hotel, but depending on timing, it's faster and easier to just go get a taxi. Nothing in the "neighborhood" around this hotel, but we didn't go there for that. We just wanted to sleep during a 10 hour layover. Friendly front desk staff with decent English skills. Very cheap 15 RMB breakfast buffet and it begins at 4am which is great for those leaving on early flights. Huge variety, lots of protein like eggs or meat. Fresh coffee. Room was clean with clean bed. Basic furnishings but who cares, it's just for sleeping. Lots of surfaces like desk, table etc. in the room which was helpful to reorganize suitcase etc.