Loved the location, great view of the river Ness and the city of Inverness from the room. The room was spacious and well appointed. The only issue during our stay was that the room was cleaned but the bed was not made up which we reported to the staff. We would definitely stay there again.
Steven
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Sapna วันที่ 10 พ.ค. 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. We have forwarded your remarks to the housekeeping. And will be pleased to see you again in future.
6/10 พอใช้
Karen
เดินทางกับครอบครัว
4 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Clean and great location. Parking was around the corner, but no problem for stay. Old building, unique but lights and shower didn’t work properly.
Karen
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Sapna วันที่ 10 พ.ค. 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. Your remarks have been forwarded to our Maintenance. We hope to see you in future.
The place was a dump, this place should have been gutted and fully renovated 10 years ago.
First room we got smelt of mould with visible water damage on the walls. We complained and they moved us to another room with visible water damage, but at least it didn’t smell of mould so we roughed it for a night. The hotel is in terrible condition, and I think if an inspector showed up it would be closed down. Health risk.
the place needs updating, the halls are noisy, the restaurant closed too early
Jennifer
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Sapna วันที่ 29 เม.ย. 2024
Good Morning, Thank you for leaving us a review. We appreciate your feedback. Our hotel was built in 1881. We believe that adds to its charm. And it is an A-listed building as well. Your remarks for the restaurant has been forwarded.Thank you for staying with us. We hope to see you in future.
This is an old 'character' hotel and was OK given its excellent location. The breakfast was good. The evening meal was reasonably priced for the area but not brilliant. My steak was small and tough and my wife's steak pie was not great.
Ken
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Columba Team วันที่ 27 เม.ย. 2024
Dear Ken, Thank you for your review, I am glad that you enjoyed the location of the hotel. I do apologise about your evening meal with us.
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our room did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.
10/10 ดีเลิศ
Christine, Verdun
16 เม.ย. 2024
Christine
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Sapna วันที่ 10 พ.ค. 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.
What a jewel this hotel is! It’s location is right in the heart of the city on a the beautiful river, Ness. The cathedral is a 3 minute walk and the shopping area with bars and restaurants is the same. Our room was beyond expectations and the food excellent.
Nadine Debolt
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Columba Team วันที่ 16 เม.ย. 2024
Thank you for your feedback on your stay. I am glad to hear everything over your stay was pleasant and you had a wonderful stay. We pride ourselves on our food and the level of customer service our staff provide. We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team
On arrival greeted with uninterested staff members. Carpets throughout hallway all.ripped and torn. Marks all over the walls throughout. Room wasnt great t.v was hels up by a book as ut was missing peg. Very small aswell for being about 20 foot away from.bed. shower was terrible lukewarm water at best with hardly any pressure. It was fitted far too close the wall which it difficult to use correctly. Genuinely our staff was poor and wouldn't return. There are much cheaper hotels much better run and equipped
Cameron
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก The Columba Team วันที่ 16 เม.ย. 2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our housekeeping staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.
Nice hotel and nice staff,Housekeeping a little let down towels left on bathroom floor as instructed to be replaced were uplifted but not replaced.
Emptied bucket but left empty plastic bottle sitting next to bin.
Ian
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Bethan วันที่ 27 มี.ค. 2024
Dear Ian, thank you for taking the time to review our hotel! We are glad that you enjoyed your overall stay with us. I am sorry to hear housekeeping were not as expected. Please rest assured that we will be speaking with the team about this. Please be aware this is not our usual standard of service. We hope to welcome you back to the Columba to provide the hotel experience many of our guests have come to trust us for. Sincerely, The Columba Team
Disappointed in the housekeeping.we left towels on bathroom floor as instructed to be changed still lying when we returned.empty bottle beside waste bucket not lifted.
Ian
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Sapna วันที่ 20 มี.ค. 2024
Thank you for the review. We apologise for the inconvenience that has been caused to you. We will forward this review onto the Housekeeping staff.
10/10 ดีเลิศ
Prashansa
14 มี.ค. 2024
Prashansa
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Columba Team วันที่ 14 เม.ย. 2024
Dear Prashansa, Thank you for your kind review
8/10 ดี
Karen
14 มี.ค. 2024
Karen
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Columba Team วันที่ 14 เม.ย. 2024
Dear Karen, Thank you for your kind review of the hotel and your stay.
8/10 ดี
Maria Luisa, London
8 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The Hotel was easy to find , it’s located in the perfect location. However, my single room was not . It was very dusty ineficientes they dealt with as soon it was brought to their attention. The bathtub was not clean properly and there were cobwebs in the bathroom and in the room . Didn’t have the best view , a brick wall and the dustbins. The breakfast was plenty full, a buffet and dinner was great .
Maria Luisa
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Caitlin วันที่ 8 มี.ค. 2024
Thank you for your review, I do apologise that your room was not up to standards, in regards, to the bathroom and the dust in the room, but I am glad you enjoyed your breakfast and dinner at the hotel.
Excellent location for anything central. Staff are always superbly friendly and helpful. Convenient & efficient check ins/outs. Great functional rooms with high cleanliness standards that are great for short stays and very affordable. Wifi is good. Can't complain, I use this place a lot and it has never disappointed
Mairi
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Caitlin วันที่ 8 มี.ค. 2024
Thank you for your kind review,I am glad you enjoyed your stay with us.
Old hotel with character but modernised tastefully. Everything you need was in the comfortable room and had a lovely view over the castle and river Ness.
Michael
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sapna วันที่ 28 ก.พ. 2024
Hello,Thanks so much for your appreciation and review. We are glad to know that you enjoyed your stay and hope to see you see you again.
Real, staff were a breath of fresh air, accommodation was clean comfortable iron board,hair dryer, tea coffee available, breakfast great choice, priceless.
Margaret
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Caitlin วันที่ 24 ก.พ. 2024
Thank you for your review, I am glad that the staff were amazing during your stay, and that there was everything you require in your room, and that you enjoyed the breakfast choices.
Bathroom door of our triple room didn't close all the way and scraped on the floor. Noticed some mould on some things in the bathroom.
Noelle
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sapna วันที่ 28 ก.พ. 2024
Hello,Thank you for leaving us a review. We take all feedback both negative and positive seriously in hope so we can always do better going forward. We hope we can see you again in future and show you that we acted upon this feedback.
Staff very friendly food great even for a fussy eater. Lovely clean and spacious. Callum you have a cracking wee team there.
Julie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Julie, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Dear Traveller, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Dear Louise, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
5 ก.พ. 2024
👎
On a positive note the hotel is in a great location right in the centre of Inverness. Also, it was reasonably priced. However, on arrival I could understand why it was a reasonable price. The decor isn’t great and in some areas it’s quite scruffy. I wasn’t told anything about breakfast or wifi password when I checked in. The following morning I went to reception and asked about breakfast and as it wasn’t included in the room rate I was charged £23 each for me and my son. An expensive breakfast! The breakfast wasn’t worth anywhere near £23. The cooked food had been out a while and was dried up. Very disappointing.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear guest, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.
8/10 ดี
Audrey
4 ก.พ. 2024
Audrey
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Audrey, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
The hotel is right by the River Ness, in front of Inverness Castle. Staff are very helpful and friendly.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Caitlin วันที่ 3 ก.พ. 2024
Good Afternoon,Thank you for your review, I am glad that you enjoyed that the hotel is right by the river and the castle. Thank you for your kind comments about our staff
Weather was poor. It snowed 3 days. this perhaps lessened my enjoyment of what appears a lovely city. the Hotel was good value for money.
Michael
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Michael, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Dear Peter, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Very pleasant stay. Staff all welcoming and the room was comfortable and clean. Would stay again
Stephen
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Stephen, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Heating was not enougth . Very dirty hotel. Service from reception amator.
The only thing good is the place and the restaurants walking distance.
Sleep with cold sensation its terrible!
Never more!
Sylvio
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Sylvio, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.
Dear William, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
6/10 พอใช้
Jann
3 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Bed was comfortable.
Couldn't open the windows to clear condensation on windows in bathroom.
Noted build up of dust around base of beside lamp and dusty behind of beside tables.
Jann
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Bethan วันที่ 12 ก.พ. 2024
Dear Jann, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.