Dear Baldemar, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Pablo Zuniga, GM

Dear Mario, Thank you for your time in sharing your kind review, and please visit us again. Best, Pablo Zuniga, GM

Dear Macaria, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear Annette, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Pablo Zuniga, GM

Dear Susan, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Pablo Zuniga, GM

Dear Michelle, Thank you for informing us that you had an amazing experience during your visit. We value your business and appreciate your patronage. Best, Pablo Zuniga, GM

Dear Jill, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Pablo Zuniga, GM

Dear Kristi, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Pablo Zuniga, GM

Dear Kari, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Pablo Zuniga, GM

Dear Kenneth, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Sincerely, Pablo Zuniga, GM

Dear Laura, We appreciate your choosing us and are glad that you enjoyed your visit overall. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We hope to WOW on a return trip to our area. Best, Pablo Zuniga, GM

Dear Cassandra, We strive to provide our guests with exceptional service that keeps them returning to our property, so it is great to hear you will be back. Thank you for your support! Best, Pablo Zuniga, GM

Dear Santos, I am sorry that something impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Pablo Zuniga, GM

Dear Julio Cesar, I'm glad that our location was convenient for your visit. It was our pleasure hosting you and we hope to do so again. Best, Pablo Zuniga, GM

Dear Javier Guidi, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear JAVIER, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Sincerely, Pablo Zuniga, GM

Dear thomas, We appreciate your valuable feedback regarding your recent stay. While we acknowledge that there were some areas for improvement, we are delighted to hear that your overall experience was pleasant. Your kind words are greatly appreciated and we look forward to the opportunity of welcoming you back again soon. Best, Pablo Zuniga, GM

Dear Stephanie, Thank you for taking the time to share your experience and for championing our hotel! We are happy to know that we provided satisfying accommodations and service. We appreciate you choosing to stay with us. We're thrilled to learn we've earned your future business and we look forward to welcoming you back again soon. Best, Pablo Zuniga GM

Dear Daniel, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Pablo Zuniga, GM

Dear Sam, Thank you for making our day with your review! Your feedback lets us know that efforts across all departments are being noticed; I can’t wait to share your praise with our entire team! It was a pleasure to host you; please find a reason to visit again soon.Best,Pablo ZunigaGeneral Manager

Dear Katy, We are sorry to see that you chose to cut your time short with us. You are right in expecting meticulous accommodations and we apologize that fell short of expectations. We sympathize with your frustrations and would like to assure you that we will be communicating your review to our team so we may amend it to enhance guest satisfaction. Should your travels bring you back to our area, we hope you will think of us. Sincerely, Pablo Zuniga GM

Dear Amy, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Pablo Zuniga GM

Dear Yolanda, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Pablo Zuniga, GM

Dear Bennito, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Pablo Zuniga, GM

Dear Mark, Thank you for taking the time to review our hotel. I'm very sorry that your recent stay did not mirror your previous experiences. The details definitely do make a trip and we regret we missed the mark. I will present your review to my team so we may address your observations and find solutions to improve in the areas that were not satisfactory. Once again, on behalf of our entire team - I offer our apologies. We hope to have the opportunity to welcome you with the stay you’ve come to expect and deserve. Sincerely, Pablo Zuniga GM

Dear Juan P, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Pablo Zuniga GM

Dear Wendy, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Pablo Zuniga GM

Dear David, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your 10/10 review and humbly request a return visit. Best, Pablo Zuniga GM

Dear William, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Pablo Zuniga, GM

Dear Deana, We are honored to have your continued support and appreciate your feedback. Thank you for helping us understand what we can do better to maximize guest satisfaction, we will be sure to keep your sentiments in mind. It has been a pleasure having you with us and we hope to host you again soon. Best, Pablo Zuniga General Manager

Dear Anonymous,I’m sorry for the mistake our associates made, but I assure you that guest safety is our top priority. Thank you for bringing your concerns to our attention. Your feedback assists us in our mission to continuously improve guest satisfaction. Your experience is not typical of our hotel and we hope you will return for a flawless visit in the future. Sincerely,Pablo ZunigaGeneral Manager

Dear Cynthia, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Pablo Zuniga GM

Dear Katherine,Thank you for taking the time to write; we are delighted that our hotel was ideal for your family gathering. We enjoyed having you as our guest and we look forward to delivering a flawless experience upon your return.Sincerely,Pablo ZunigaGeneral Manager

Dear Jon,Thank you for your support and for sharing your review with us. We appreciate all feedback as it helps us identify areas where we excel and those that require improvement. I apologize that the condition of the bathtubs did not meet your expectations and negatively impacted your experience. We hope to have the chance to better serve you in the future.Sincerely,Pablo ZunigaGeneral Manager

Dear Nancy,We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Best,Pablo ZunigaGeneral Manager

Dear erik,I'm sorry to hear that your stay with us was not enjoyable and that we let you down. As a hotel, we strive to provide the best possible experience for our guests, and it's disappointing to hear that we fell short in your case. Please accept my apologies for any issues you experienced during your stay. I hope that we can have the opportunity to make it up to you in the future and leave you with a more positive impression of our hotel.Sincerely,Pablo ZunigaGeneral Manager

Dear José Alonso, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Pablo Zuniga GM

Dear Sean,Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a comfortable environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon.Best,Pablo ZunigaGeneral Manager

Carlos,First and foremost, thank you for your loyalty to Embassy Suites, and thank you for taking the time to share your recent experience. I sincerely appreciate your thoughtful feedback, including areas of opportunity, as guest satisfaction is our number one priority. It was a pleasure to host you; we hope to have another opportunity to deliver an even better experience in the future.Sincerely,Pablo ZunigaGeneral Manager

Dear Rafael,We are incredibly grateful you took the time to leave us a 10 out of 10 review; we take great pride in knowing our guests are happy. Thank you for staying with us, and please find a reason to visit again soon.Sincerely,Pablo ZunigaGeneral Manager

Dear Hector,WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments.Best,Pablo ZunigaGeneral Manager

Dear Russell,I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best,Pablo ZunigaGeneral Manager

Dear Patrick,We are thrilled to hear that you had a pleasant experience during your stay and enjoyed the warm hospitality and convenient location of our Embassy Suites San Marcos. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. We hope to welcome you again as we always strive for improvement with the expectation that your next stay will be even better.Best,Pablo ZunigaGeneral Manager

Dear Armando,It's nice to hear from you! I am delighted that our friendly service and convenient location made for an enjoyable stay and that our delicious breakfast was a great start to your day! It was a pleasure to host you; we hope to welcome you back soon.Sincerely,Pablo ZunigaGeneral Manager

Dear Isaura A,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Pablo ZunigaGeneral Manager

Dear José Gerardo,Thank you for taking the time to leave us a review! We love to hear that our guests are happy with their experience! It was a pleasure to host you; we hope to welcome you again soon.Sincerely,Pablo ZunigaGeneral Manager

Dear Roberto,We are thrilled that we provided you with an excellent stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review.Best,Pablo ZunigaGeneral Manager

Dear Jose,Thank you for taking the time to leave a review. It’s nice to know you enjoyed your overall stay! I sincerely appreciate your feedback on how we can serve you better next time, as we always strive to enhance the total guest experience. We can’t wait to welcome you back.Sincerely,Pablo ZunigaGeneral Manager

Dear Daniel,We sincerely regret your experience. I apologize that we did not have a room ready for your arrival and that our breakfast did not impress. This is not up to our standards and we are constantly working on improving the quality of service provided; I hope that you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write.Sincerely,Pablo ZunigaGeneral Manager