Dear Guest,Thank you very much for choosing Hilton Garden Inn Safranbolu for your accommodation and we are glad to receive your kind compliments about the quality of our services and facilities. We look forward to welcome you again in the not too distant future.With kind regards,Recep TastepeOperation ManagerHilton Garden Inn Safranbolu
We booked one night at the hotel for a King bed accessible room with 431sq ft size on Jan 31-Feb 1. However, the front desk staff assigned us to a much smaller king bed room with only 269 sq ft size. We were told something like “the rooms were same or something like not available “. We didn’t realize until we checked into the room. It’s much smaller than we expected. The only reason we booked this hotel is its king bed accessible with large size room listed on its reservations and we paid for it. We talked to a manager next day and we were told he would look into what happened, but we haven’t heard anything from the hotel since then. Very disappointing experience.
Erken giriş yaptık, girdiğimiz andan çıkışa kadar her şeyden, her detaydan çok memnun kaldık. Tüm personel inanılmaz güleryüzlü. Odalar tam olarak Hilton standartlarında ve tertemiz. Yatak rahat. Kahvaltı çok güzeldi. Tüm ekibe teşekkür ederek ayrıldık, tekrar görüşmek üzere.
Otel oldukça güzeldi. Temizlik ve hizmet kalitesi çok iyiydi. Personel çok güler yüzlü ve ilgiliydi. Çocuk dostu bir otel, kızımla dahi çok ilgilenildi.
Excellent séjour au Hilton garden de Safranbolu malgré des chambres réduites au niveau taille (étouffant pour ma part)
Propreté impeccable et buffet du petit déjeuner incroyable
We really loved the location and facilities. The rooms were very clean and comfortable and the staff was amazing. The chef was one of the best and our waitress Zeynep was the best.