Hi Gabby,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Tyriq. The staff and I at the HomeTowne Studios by Red Roof Raleigh - Durham were disappointed to see your 1/5 score following your stay. You indicated the pest you reported hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. The insight you provided is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks,Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Carrie. The staff and I at the HOMETOWNE STUDIOS RALEIGH – DURHAM were disappointed to see your 1/5 score following your stay. You indicated that the noise disturbance, the less-than-ideal encounter, and the cleanliness of our hotel dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Hi Mauricio,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. Please accept our apologies for any inconvenience during your visit at our property. You indicated that the room lacked shampoo and you found the door to be unsafe. Note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Hello Esteban, Thank you for taking the time to complete our guest survey. Myself and the staff at the HomeTowne Studios Raleigh - Durham are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. We hope you have a good day.Sincerely, Red Roof Management

Hello Christopher,Your comments and 1/5 scoring of our HomeTowne Studios Raleigh - Durham are disappointing to see. Issues you've mentioned regarding stained sheets, no comforter and insects are truly regrettable and will be forwarded to the property to be reviewed. Please note that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.Thank you for sharing your concerns and I hope you have a better experience in your future travels.Very truly yours,Red Roof Management

Hello Anallely, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Caroline,I would like to personally thank you for sharing your feedback following your experience at the HomeTowne Studios by Red Roof Raleigh - Durham with us. It was so rewarding to see that we earned your 4/5 score with our natural surroundings providing a greater sense of privacy. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Thank you for taking a moment to leave a review, Shirley. The staff and I at the HomeTowne Studios by Red Roof Raleigh - Durham were disappointed to see your 1/5 score following your stay. You indicated that the pest you reported, the uncleanliness and the other issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,Red Roof Management

Dear Sigifredo, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. I was saddened to read that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Hello Angel,Thank you for sharing your comments with us. Your review of the HomeTowne Studios by Red Roof Raleigh - Durham was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Dear Caroline, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Raleigh - Durham. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the amenities in your room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Querida Oneyda,Gracias por tomarse el tiempo para contarnos sobre su experiencia en HomeTowne Studios by Red Roof Raleigh - Durham. Nos alegra haber obtenido su puntuación de 5/5. Sin embargo, es desalentador ver que no quedó satisfecho con la limpieza. En Red Roof trabajamos continuamente para mejorar nuestro hotel, por lo que realmente agradezco que nos brinde sus comentarios.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you, Douglas, for the feedback about your stay at our HomeTowne Studios Raleigh – Durham. I am glad you were pleased with our location as it is right across from Golden Coral. However, I was disheartened to read that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Your comments will be forwarded to the appropriate department for further review. On the other hand we do express our apologies for any inconvenience caused regarding the uncleanliness throughout our facilities. We appreciate your business and truly value your feedback. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear William,Thank you for taking the time to tell us about your experience at the HomeTowne Studios Raleigh Durham. I am sorry to see that your experience fell short of your expectations due no early check in being available. Please accept our sincerest apologies, however, early check in is subject to availability and is not guaranteed. Thank you for bringing this to our attention.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will return, so that we may be able to improve your impression of our Red Roof Inn.Very truly yours,Red Roof Management

Hello Janet,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Hello Ernest,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Dear Valued Guest,Thank you for writing to us about your recent stay at the HomeTowne Studios Raleigh - Durham. We are pleased to hear that the room was fine and welcome your 6/10 score. In regards to the office's closing time, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Kera,I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified our Red Roof team of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof Management RediResponse Specialist

Hi Valued Guest,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel, our apologies. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Valued Guest,Thank you for the feedback about your stay at the HomeTowne Studios Raleigh - Durham. I was saddened to read that your stay fell short of your expectations due to the plumbing issue with the toilet, the poor housekeeping, the unpleasant odor and the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I can assure you that I have brought your feedback to management's attention in an effort to ensure your concerns are addressed. We understand that your overall experience fell far below your expectations, and at Red Roof, we are committed to making improvements to ensure that this does not happen in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, our dear valued guest, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Caroline, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Raleigh - Durham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Jose, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Alexander,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Raleigh - Durham. It's saddening to hear that during your stay you had to move several times and still wasn't able to find a room that suits you. Hearing that you encountered insects, a broken TV and heater, was truly disheartening. Please know that this isn't a level of service that Red Roof stands for and will take your comments into consideration so that we may provide a much better service.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Red Roof Management

Hi Caroline,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Hello Natyma,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. It's great to see your stay resulted in a 5/5 score. Hearing that our staff created and ideal experience for you, was thrilling to read. Red Roof always enjoy hearing of the great experience our guest had. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you, Esthefany, for telling us about your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. Please accept our most sincere apologies for the issues you encountered during your recent visit. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you again for choosing HomeTowne Studios by Red Roof Raleigh - Durham. We hope we have the opportunity to see you again in the future. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Alexander,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. It’s great to hear that you found our property to be nice. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Bill, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Alex,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. We value you as our guest and welcome your 3/5 score. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Andrè Victor,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. It’s great to hear that you found our property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Luis,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. It’s great to hear that you found our property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Sangram Keshari, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Jamie,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. I was saddened to read that your stay fell short of your expectations due to roaches and uncleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for your recent review of your stay, Billy. I was disheartened to read that room was not clean, the walls and cabinets was filthy amongst the other concerns mentioned. Please accept our apologies for how these concerns significantly impacted your experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that Red Roof values your feedback and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services. Thank you for choosing HomeTowne Studios by Red Roof Raleigh - Durham. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Contina,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. I was saddened to read that your stay fell short of your expectations due to roaches and uncleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Paul,Thank you for sharing your comments with us. Your review of the HomeTowne Studios by Red Roof Raleigh - Durham was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Susan,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS RALEIGH – DURHAM. I was saddened to read that your stay fell short of your expectations due to Bugs. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Donte, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Selvin,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Ron, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Kerrie, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 1/5score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Sundeep, The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Gisele, The staff at the HomeTowne Studios by Red Roof Raleigh - Durham and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Kelvin, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Raleigh - Durham. I was saddened to read that your stay fell short of your expectations due to the pest you reported and the food you found in the fridge. I am very sorry for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Justin,Thank you for your review following your stay at HomeTowne Studios by Red Roof Raleigh - Durham. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the hotel was disgusting, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Nevlyn, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS RALEIGH – DURHAM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist