Dear Valuable Guest,We are sorry to hear that. We do appreciate for your feedback. We will review our process to improve the quality.Many thanks and Best Regards,Galaxy Hotel

Kính chào anh, Đại diện cho khách sạn Galaxy, chúng tôi chân thành xin lỗi gia đình mình vì đã có một kỳ nghỉ không như ý tại Galaxy. Chúng tôi cũng chân thành ghi nhận các góp ý của anh để cải tiến, làm cho khách sạn ngày càng hoàn hảo, thật sự trở thành nơi nghỉ ngơi, thư giãn của Quý khách. Trân trọng, Ban Giám Đốc Khách Sạn Galaxy

Dear Mr. Tuan, Thank you for choosing Galaxy for your recent stay in Quy Nhon and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your encouragement We are looking forward to welcoming you on your next stay with us. Thanks and Best Regards,

Many thanks for staying with us. Hope to host you again in the future. Best Regards,

Many thanks for using our service. We are hoping to serve you again.

Dear Guest, Thank you so much for your very kind words. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. It is very rewarding to know how much our guests enjoy themselves.We hope to be able to welcome you back very soon. Thanks and Best Regards, Galaxy Hotel Management Board

First of all, we'd like to say many thanks for choosing stay at our hotel. We are really sorry about the room description which doesn't stay clearly that the window facing into the building. Actually, we already chose "no special view" for this room. We are contacting with Expeida OTA to make it clearer so the guest won't misunderstand about the room view. Once again many thanks for your stay and recommendation. Thanks and Best Regards,