Dear Plako,
Warm Greetings from Holiday Inn & Suites Pyeongchang!
Thank you for taking the time to convey your comments regarding your recent experience with us.
We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction.
Thank you for your comment once again, and we look forward to welcoming you back to Holiday Inn & Suite Pyeongchang in the nearest future.
Best regards,
Front Office Manager
We booked a suite. The living room and two bedrooms are spacious and neat. Full
Kitchen with complete set of utensils allowed us to enjoy cooking. The bed is clean and cozy. My daughter just loved it.
The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity
The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch.
Other than that the room was clean with
The water park/pool is near the ski area but not part of the hotel, it is not included in the price.
There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.