Dear Lindsay, thank you very much for finding the time to leave us a feedback and rating. We are happy to hear that our staff made you feel like a family and that even the other aspects of your stay were up to your liking. I will be most definitely sharing your kind words with the rest of our team. Thank you again - and if you ever plan to visit Prague again, we will be welcoming you with open arms! On behalf of the Management team Julie Hlavacova - Quality Manager

Dear Younghoon, we are delighted to hear you had a wonderful stay with us. We are looking forward to welcoming you back in the future!

Dear Kim, thank you so much for a wonderful comment regarding our property and staff. Be assured that I will personally share your feedback with them. We will be always happy to welcome you back!

Dear Rajiv, Warmly greetings from Augustine, a Luxury Collection Hotel, Prague. Thank you very much for your stay in our beautiful property and for finding time and share your experience.We are honored to hear that you have enjoyed the breakfast at Augustine Restaurant.Our chef and his team pay attention to choose fresh ingredients from local small farmers as the quality and sustainability is very important for us.Dear Rajiv, Thank you very much once again for your feedback. We will be looking forward to create a memorable experience at Augustine with direct connection to the 13th century St. Thomas’s Church and Augustinian Monastery. Have a lovely day! Kindest Regards from Prague!

Dear Jessica, Greetings from Augustine, a Luxury Collection Hotel, Prague. Thank you very much for finding time and share your experience. We are honored to hear that you have enjoyed the dinner at Augustine Restaurant. Our chef and his team pay attention to choose fresh ingredients from local small farmers as the quality and sustainability is very important for us. Thank you very much once again for your feedback. Looking forward to see you soon. Warm regards,Gabriela DitetovaGeneral Manager

Dear Robert, Greetings from Augustine, a Luxury Collection Hotel, Prague. Thank you very much for sharing with others such a nice feedback. It was our pleasure to meet you at our property. The rich history is all around, and we are honored to share it with our guests. Looking forward to your next stay with us. Wish you all the best. Warm regards, Gabriela DitetovaGeneral Manager

Dear Edward, thank you very much for such a nice review. We are honored that you have chosen our hotel. It warms our hearts that we could help you to enjoy your entire stay to the fullest. Looking forward to your next visit. Have a nice day. Warm regards,Gabriela Ditetova General Manager

Thank you for your warm words, looking forward to welcome you again

Dear Christopher, thank you for your feed back. We are glad that you have enjoyed your stay and will be glad to welcome you again Yours truly

Dear Andrew, Thank you for review. We will be glad to host you again Best regards

Dear Guest, Thank you for taking the time to share your feedback. It is our goal to exceed your expectations in every way possible and I would like to apologize that your experience was not up to the standard. As a Luxury Collection hotel, we pride ourselves in providing a great experience to all of our guests and that was clearly not the case for you. If your future travel plans bring you to the Prague, I would hope you would give us another opportunity to exceed your expectations. If we can be of any further assistance, please feel free to reach out to us. Kind Regards Lucie Bergerova PR Manager

Dear Robyn, thank you very much for your kind response. I am delighted to read that you enjoyed your stay in Augustine. I hope we will have a chance to welcome you again soon.