The lack of available parking combined with the poor valet parking system means the parking is not only inconvenient, it a a bit of a rip off. Also for a hotel in such a coffee loving city, the coffee shop closed at 10:30AM meaning no options without leaving the property. Lastly the damage to the room in various ways was less than appealing and detracted from the overall experience.
Jason
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 1 พ.ค. 2024
Jason, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. The restaurant and café are run by a separate company but I will be passing your feedback along to their management team to help them improve. I will also be following up with the housekeeping and valet teams to address the issues you faced and appreciate you making me aware of them. I hope the hotel's central location, modern amenities, and amazing staff will bring you back to stay with us again so that we have another chance at showing you what the Hotel Eastlund is all about.
This is the concert hotel for us! Moda Center just a few blocks away which makes it easy. Wish they wouldn't crush you on parking fees if you're staying there in the hotel. Only other downside is no microwaves in the rooms. Other than that its great! Clean rooms and friendly staff.
James
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 1 พ.ค. 2024
James, Thank you for the wonderful review of the hotel. I'm thrilled to hear we are your concert hotel and for the future would recommend the packages which include the cost of the valet parking. We look forward to seeing you again during your next visit to the Moda Center and Portland!
10/10 ดีเลิศ
donna
เดินทางกับครอบครัว
27 เม.ย. 2024
Great location and many dining options
donna
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan วันที่ 1 พ.ค. 2024
Donna, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us! I hope the hotel's central location, modern amenities and amazing staff will bring you back to stay with us again during your next visit to the Rose City.
Alexander, Thank you for the wonderful review of the hotel! I'm thrilled we have become your home away from home whenever you are in Portland. We look forward to seeing you again during your next visit!
Absolutely loved how our room looked. Very clean, very quiet, overall perfect. Definitely will be on our top lists of stays!!
Marisol
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 1 พ.ค. 2024
Marisol, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond to make it special for you. We look forward to hosting you again during your next visit to Portland!
Jamie, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I am happy to hear that overall you enjoyed your stay and would like to extend my apologies about the staff not being helpful and my appreciation for making me aware. We pride ourselves on top-notch customer service and I will be following up with the team to make sure they are upholding Hotel Eastlund standards. We hope you stay with us again during your next visit to Portland so that you can experience all the hotel truly has to offer.
6/10 พอใช้
Yingyu
25 เม.ย. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Not much positive other than it’s location and convenience of dining
Yingyu
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 1 พ.ค. 2024
Yingyu, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. It sounds like we fell short of your expectations during your most recent stay and I hope the hotel's central location, modern amenities, and wonderful staff are enough to bring you back to stay again in the future so that we can show you what the Hotel Eastlund is truly all about.
Andrea, Thank you for the positive review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's wonderful staff and modern amenities bring you back to stay again in the future!
I have stayed at this property twice and would go back again. The staff are excellent! The property is clean, quiet and a very attractive hotel.
It backs up to Denny's which has a lot of homeless wandering around. The hotel feels safe and secure, I did not feel safe walking around after dark.
Lisa
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 17 เม.ย. 2024
Lisa, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make the stay as special as possible for you.
Harold, Thank you for taking the time to post a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that you enjoyed your most recent stay.
Easy access to Max, Convention Center and Moda Center. Upstairs bar/restaurant was great fun before the game
Karen
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 16 เม.ย. 2024
Karen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.
Cheree, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay again during your next visit to Portland!
Cassandra, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff brings you back to stay again in the future!
Very clean, fresh, compitent and friendly staff. Very pleasant
Chris
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 11 เม.ย. 2024
Chris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Portland!
The hotel is right next to the train tracks downtown. That is convenient in the day, but very loud at night. They try to accomodate by giving guests ear plugs and having thick windows, but anytime a car crosses over the tracks its loud. I love everything about this hotel except that its so loud you can't sleep at night, which unfortunately negates one of the biggest reasons to visit for me.
Jon
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 11 เม.ย. 2024
Jon, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I have added a note to your profile to keep you in the city view rooms for any future stays which are located on the interior on the hotel and shielded from street noise. I hope the hotel's amazing staff and modern amenities will bring you back to stay with us again in the future.
Everything is a cut above and very modern. A beautiful lobby, nice beds, window that opens, stream-lined, a drawer with small bags of ice, no loud ice machines, very classy
Samuel
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 9 เม.ย. 2024
Samuel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time here and that the hotel staff went above and beyond to make it as comfortable as possible. We hope to see you again during your next visit to Portland!
Second time staying and will choose this hotel when visiting.
Amy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 9 เม.ย. 2024
Amy, Thank you for the wonderful review of the hotel. I'm thrilled to hear that we continue to impress and hope the hotel's amazing staff brings you back to stay with us again in the future!
Jose, Thank you for the amazing review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond for you. We hope you choose us again during your next visit to Portland!
Everything from the initial checkin, valet service, restaurant, cafe, room amazing, & checkout was great! I have stayed here before & will be back again! Nice job hiring stellar employees, everyone was very professional & friendly!
Kristen
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Ivan วันที่ 6 เม.ย. 2024
Kristen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make the stay special for you. I hope their amazing customer service along with the hotel's modern amenities and central location will bring you back to stay with us again in the future!
I loved everything about my stay the cleanliness and staff are amazing and the restaurant upstairs has amazing food.
Jessica
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 4 เม.ย. 2024
Jessica, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland!
Karl, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your time with us. We hope to see you during your next visit to Portland!
Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make your stay special. We hope to see you again in the future!
Katie, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!
10/10 ดีเลิศ
Ralph
31 มี.ค. 2024
Ralph
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 22 เม.ย. 2024
Ralph, 5 out of 5-- full marks! We love to see it and hope to see you again!
Beautiful room, staff were excellent in all areas, food was wonderful…all in all a beautiful place to spend my time.
Robert
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 30 มี.ค. 2024
Robert, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it comfortable for you. We hope to see you again during your next visit to Portland!
Albert, Thank you for the wonderful review of the hotel staff. I am thrilled to hear they went above and beyond to make the trip special for you. We hope to see you again during your next visit to Portland.
I did not like that the 5th floor room was under the 6th floor kitchen and could hear them starting their day at 4am.
Brian
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 30 มี.ค. 2024
Brian, Thank you for taking the time to leave a review, honest feedback is what allows us to improve. My apologies for the issues with the cleaning noise. I will be following up with the cleaners to make sure it does not keep happening and appreciate you making me aware. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future.
Nathan, 5 out of 5-- we love it! I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay with us again in the future.
Hotel is clean. We only stayed one night. But had a good stay at Hotel Eastlund.
Jun Han
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 26 มี.ค. 2024
Jun Han, Thank you for taking the time to leave a review. I'm thrilled to hear that you enjoyed your time with us brief as it was. We hope you can come back and stay again in the future!
Shawna, Thank you for the wonderful review of the hotel. We loved that you loved staying here and we hope to see you again during your next visit to Portland!
Stacey, Thank you for the wonderful review of the hotel, I'm happy to hear that you enjoyed your stay with us and that the staff did their best to make your stay comfortable. We hope to see you again during your next visit to Portland!
We loved our stay. Obviously Portland is just an expensive place to be, other than that there is nothing to complain about! We love Hotel Eastlund.
Keely
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 18 มี.ค. 2024
Keely, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it special for you. We hope to see you again during your next visit to Portland.
Jenny, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. We hope to see you again during your next visit to Portland.
10/10 ดีเลิศ
Deborah, Eugene
18 มี.ค. 2024
Deborah
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 9 เม.ย. 2024
Deborah-- 5 out of 5-- a perfect score! I'm thrilled to hear you enjoyed your stay and hope you choose us again during your next visit to Portland!
This is my second time staying here and was not disappointed. Everyone was super friendly and helpful, check in was easy and fast. Love the decoration of the hotel and the beds are amazing. Will definitely recommend.
Vilma Yanet
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ivan วันที่ 18 มี.ค. 2024
Vilma Yanet, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland.
Teah, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.
Olga, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make your stay special. We hope to see you again during your next visit to Portland.