Fast check in, clean room, and enjoyed the complimentary free breakfast.
Steven
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 22 พ.ค. 2024
We could not be happier that we were able to impress you with our service at the Best Western Plus Pleasanton Inn. Thank you for your business, and we look forward to your next visit.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 21 พ.ค. 2024
Thank you for taking the time to provide valuable feedback about our service. Our team at the Best Western Plus Pleasanton Inn is always working hard to offer our guests the best service we possibly can. We appreciate your comments and we are looking forward your you next visit to us.
Booked on Expedia nothing was said about 35$ per night pet fee. 140$ for 4 nights .
Doug
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 16 พ.ค. 2024
We're sorry to hear about your disappointment. It's always a good idea to check with the front desk about any fees that could be a surprise. We hope to have another opportuity to welcome you and your furry friend in the future to the Best Western Plus Pleasanton Inn.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 2 พ.ค. 2024
We truly apologize for not meeting your expectations, Michael. If you have any additional information please don't hesitate to reach out to us at the Best Western Plus Pleasanton Inn.
10/10 ดีเลิศ
Omar
29 เม.ย. 2024
Omar
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 20 พ.ค. 2024
Thank you for choosing to stay with us at the Best Western Plus Pleasanton Inn. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.
The microwave did not work, and the maids would not clean my room while I sat and watched tv. I was staying for a few days in a row and told them not to come back.
Breakfast was free and was very good and the room was clean. The freeway is with in a few hundred yards and each room comes with ear plugs as a consolation. only one elevator in the middle of the building, but Denny's was right next door. Saturday Mgr. said they had no staff to deal with the broken microwave, but did not offer a different room either.
Ronald
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 30 เม.ย. 2024
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the microwave not working in your room and no replacement was provided. We have shared your concerns with the General Manager for their immediate attention, We hope to have another opportunity to improve your next stay with us at the Best Western Plus Pleasanton Inn.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 27 เม.ย. 2024
Thank you for your feedback and for choosing to stay at the Best Western Plus Pleasanton Inn. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 26 เม.ย. 2024
Thank you very much for your kind review, Lisia! We could not be happier to hear that you loved our facility. We look forward to welcoming you back again to the Best Western Plus Pleasanton Inn!
Ours was a one night stay quick trip for medical reasons. Check in was a breeze and staff very helpful and courteous. Property was easy to get to in a great location and well maintained. We would definitely return.
Lura
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 26 เม.ย. 2024
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and concerns. Your recommendation is appreciated, and we look forward to welcoming you again to the Best Western Plus Pleasanton Inn in the near future.
6/10 พอใช้
Cody
25 เม.ย. 2024
Good
Cody
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 26 เม.ย. 2024
Cody, we're glad you had a good stay at the Best Western Plus Pleasanton Inn. Please let us know about your future experiences.
6/10 พอใช้
Ida
23 เม.ย. 2024
It was noticeable that the property was updated. Though it was clean, there were small water roaches around the fridge, the room had a stuffy, musty odor which is easily remedied by an aerosol spray, and the shower head was not great for a short person.
Ida
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 25 เม.ย. 2024
We apologize for your less than satisfactory stay with us at the Best Western Plus Pleasanton Inn, Ida. We have sent your feedback to the management team for their review. It is our hope to see you return for a much better outcome.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 21 เม.ย. 2024
Your feedback is very important to us at the Best Western Plus Pleasanton Inn, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.
10/10 ดีเลิศ
Daniel
20 เม.ย. 2024
Daniel
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 11 พ.ค. 2024
Thank you for choosing the Best Western Plus Pleasanton Inn. We are glad you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.
8/10 ดี
Vanessa, Yuba City
เดินทางกับครอบครัว
16 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Outside entrance to room made for a very loud night.
Vanessa
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 16 เม.ย. 2024
We are sorry your stay with us was not up to par. We do hope that you would reconsider staying with us at the Best Western Plus Pleasanton Inn in the future.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 15 เม.ย. 2024
Thank you for choosing to stay at the Best Western Plus Pleasanton Inn. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.
6/10 พอใช้
Roger
10 เม.ย. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
BED/PILLOWS POOR . Good breakfast,
Roger
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 11 เม.ย. 2024
Thank you for including the Best Western Plus Pleasanton Innl in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 9 เม.ย. 2024
Thank you for sharing a review of your recent experience. Our team here at Best Western Plus Pleasanton Inn is committed to providing quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 ดี
Nicole
7 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Nicole
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 9 เม.ย. 2024
Thank you for choosing the Best Western Plus Pleasanton Inn for your travel plans! It was a pleasure hosting you and we look forward to your next stay with us.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 31 มี.ค. 2024
We appreciate you taking the time to rate your experience at the Best Western Plus Pleasanton Inn. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
Polite and Friendly Staff
Clean
Safe
Good Break Fast
Affordable
Omid
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 26 มี.ค. 2024
Omid, thank you for being our guest at the Best Western Plus Pleasanton Inn. We are pleased you found our staff friendly and police and your accommodations clean. We're also pleased that you felt you received a good value during your time spent with us. We look forward to your return to us!
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 21 มี.ค. 2024
It is a pleasure to know you had an enjoyable experience with us at the Best Western Plus Pleasanton Inn. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 19 มี.ค. 2024
Thank you for sharing a review of your recent experience. Our team here at the Best Western Plus Pleasanton Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 ดี
Stephen T
25 ก.พ. 2024
Stephen T
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 21 มี.ค. 2024
Thank you for your feedback. It was a pleasure hosting you and we look forward to your return to the Best Western Plus Pleasanton Inn in the future.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 23 ก.พ. 2024
Thank you for a great review. You have definitely made my day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.
The man that checked me in was extremely nice, the room was ok kinda outdated and some of the things the room just looked dirty- they had only 1 small trashcan the ice machine did not work on our floor. The pool and hot tub you couldn’t enter without the key but didn’t work? Stayed for 2 nights the bed was big but the bed was uncomfortable and hard with only a few pillows. If you are bothered by noise you will hate it cause the freeway is right there
Cynthia
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 17 ก.พ. 2024
We're sorry to hear that we did not meet your expectations during your stay at the Best Western Plus Pleasanton Inn. We hope to welcome you back for a better outcome.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 17 ก.พ. 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us overall. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!
8/10 ดี
Beryl
16 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
The hotel is average. Nothing unique to say about the property.
Beryl
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 17 ก.พ. 2024
Thank you for being our guest. We look forward to your return again, Beryl.
The bed and pillows were very uncomfortable. The main at the front was not very friendly. The woman who does the breakfast was a delight and very friendly. Thank you for your kindness helping other guests.
Ronald
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 16 ก.พ. 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to welcoming you back again in the future.
2/10 แย่มาก
Alan
เดินทางเพื่อธุรกิจ
13 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The hotel was right beside a busy interstate Highway and I stayed for four nights and the noise was intolerable even with earplugs. I didn't sleep more than a couple of hours each night. It was the worst that I've ever had in my entire life.
Alan
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 14 ก.พ. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.
The property was well maintained. The staff was friendly and attentive. The breakfast was alway hot and plentiful. I can’t think of anything sub-standard about this hotel. I really enjoyed my stay. Lalika was always very friendly and quick to resolve any issues that were brought to her attention and always made sure the breakfast patrons were satisfied with their meal and their stay.
Ronald C
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 11 ก.พ. 2024
Your business and feedback means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.
Staff was superb! very courteous and accommodating.
tony
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 30 ม.ค. 2024
Thank you for including the in your travel plans. Your recommendation is appreciated, and we look forward to welcoming you again.
8/10 ดี
Jacob
29 ม.ค. 2024
Jacob
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 21 มี.ค. 2024
Thank you for choosing the Best Western Plus Pleasanton Inn and sharing your great experience. We are happy you were impressed with our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 29 ม.ค. 2024
We very much appreciate your ten star rating regarding your stay with us. I will be sure to share your feedback with our team, who always enjoys hearing from our guests.
10/10 ดีเลิศ
Greg
เดินทางกับครอบครัว
22 ม.ค. 2024
Greg
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 23 ม.ค. 2024
Thanks for the great review! Our team is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 8 ม.ค. 2024
Thank you for taking the time to tell us about your experience and thank you for choosing our hotel, and we look forward to your next visit with us.
10/10 ดีเลิศ
Alyssa
29 ธ.ค. 2023
Alyssa
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 19 ม.ค. 2024
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 19 ธ.ค. 2023
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 11 ธ.ค. 2023
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.
2/10 แย่มาก
Jairo
1 พ.ย. 2023
Terrible paying double for the room. I arrived and presented my reservation number and it was not valid, they charged me for the room again. :(
Jairo
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 2 พ.ย. 2023
We apologize for your inconvenience and we have address the issue. It is our hope that you will consider staying with us in the future.
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 30 ต.ค. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Room was as promised
Staff was super friendly
Breakfast was really good
Julie
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 27 ต.ค. 2023
Thanks much, Julie. We value the positive review and are happy to hear that you enjoyed our service.
8/10 ดี
Scott
22 ต.ค. 2023
Scott
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 12 พ.ย. 2023
Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
6/10 พอใช้
John Evan
14 ต.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Loud
John Evan
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 15 ต.ค. 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The man who checked us in was wonderful! He had great customer service and was funny!
Joanna
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 11 ต.ค. 2023
Thank you for being our guest. We are happy to know that you were impressed with our staff. We value your business and hope to welcome you back soon.
10/10 ดีเลิศ
Jacqueline
8 ต.ค. 2023
Jacqueline
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Best Western Plus Pleasanton Inn วันที่ 28 ต.ค. 2023
What a fantastic rating - Jacqueline! Thank you for your recommendation and we look forward to welcoming you back again to the Best Western Plus Pleasanton Inn.