I asked for a room with no bathtub. But of course, they gave me a room with a bathtub. I had to lug all of my heavy luggage back down to the front desk to get another room. Santo was kind enough to help me!! He is smart, pleasant and efficient!! Earl was also great!!
Booked last minute to attend a cousin’s celebration of life service. The AC hotel room was very nice and comfortable. Although our stay was overnight, we thought the hotel was atheistically beautiful. Contemporary architectural design throughout this hotel from the lobby entry and lounge to the functional spaces in the room. We will definitely consider this hotel for future visits!
Great location. Easy access to freeways
Great restaurants within walking distance. Staff welcoming & courteous
Well kept & rooms very comfortable due to the cleanliness of the room.
Will be back
The hotel is well kept and convienently located near an array of shopping, dinning and the freeway. Our room was very clean and spacious with multiple built-in charging ports, reading lamps, which all together made our stay quite comfortable.
Our first attempt at check in was unsuccessful due to unavailable rooms. The desk clerk said they would call when the room was ready. We never received a call. We returned to the hotel an hour later and checked in with a fantastic desk attendant. It would have been.nice have been contacted when out room was ready but it all worked out. Outside of that issue, the stay was great.
My only issue of any significant concern was the location. Getting to the hotel from the freeway was convoluted. Wish there was a more direct route. Getting to the freeway from the hotel was fine.
The hotel itself was fine. Very clean. Bathroom was excellent. That is a high priority. Beds were comfortable and the lighting was good. Very satisfied.
Dear Jairo, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.