I made 2 separate bookings (one room for 6ppl and another for 3 ppl) and hotel staff missed the first booking. Upon checking in, the receptionist was trying to help but seems like all the big room with sea view, which we already paid for, were fully reserved. After around 20 min, he managed to get us a big room as we insist we need to use the common area/living room at night. There were 2 bedrooms in there and aircon in one room didn't work. While we went out for dinner, i think the hotel staff came up but couldn't sort the problem out. So the receptionist gave us another room. That's about the room setting problems for the first few hours after check in.
For the big room that we got (#701), aircon in the common area didn't really work and we ended up sweating. Light bulb in the bathroom kept turning on and off. Toilet couldn't be flushed properly. There were ants in room. The room was spacious tho.
A staff at the parking lot were nice. The reception were trying to solve our problem but seemed to have lot of stress.