Dear Surain, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
This stay was very enjoyable & among the best on our SE Asia trip, which included 10 different hotels. It was clean, the staff was excellent, wonderful breakfast, enjoyed to pillows, and the onsen. The value was also incredible!
Love the place, very clean and close to restaurants
Elsie
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Frank วันที่ 22 ก.พ. 2024
Dear Elsie, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
Dear Jintachai, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
Excellent hotel. Modern and clean and the staff were lovely
Peter
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Frank วันที่ 22 ก.พ. 2024
Dear Peter, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
Everything was good the only thing I did not like is I asked to see if I could pay for a car to pick me up from the airport and was told yes but, I had to pay with credit card which was no problem except they wanted me to give them my checking account info or fill out a form of my credit card. This day and age that is something I was not willing to do and they stated that was the only way. NOT GOOD AT ALL
LUIS
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Frank วันที่ 12 ม.ค. 2024
Dear LUIS, Thank you for providing your feedback, and I appreciate your time in sharing your experience with us. I completely understand your concern, and I agree that sharing sensitive financial information can be uncomfortable, especially in today's digital age. Thank you again for bringing this to our attention, and I hope we have the opportunity to better serve you in the future.Best regards, Ithidaj RajatabhothiDirector of Operations
Dear Estrellita, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
Excellent holiday inn.
Staff were so friendly, spotlessly clean.
Good breakfast.
We had a one bed suite, it also had a washer drier so we used that too which was great.
We used this hotel as it was close to the port for our cruise.
steven
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Frank วันที่ 22 ก.พ. 2024
Dear Steven, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
Good hotel in an area convenient for anyone needing to do business or needing accommodation in the Ao Udom / Laem Chabang area. Brilliant breakfasts, good restaurant, good bar … usual service expected of any Holiday Inn with the staff going even further with their customer care
Daryl
เข้าพัก 5 คืน, ตุลาคม 2023
การตอบกลับจาก Frank วันที่ 22 ก.พ. 2024
Dear Daryl, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations
2 out of 5 lifts not working on the busiest morning at the hotel. We waited 1 hour for a lift to check out. Other than that technical problem we enjoyed our stay there.
Dear Kevin,Thank you very much for a 5 star rating. We look forward to welcome you back again soon.Best regards,Ithidaj RajatabhothiDirector of Operations
Dear Eric, Thank you for your rating. Please tell us what could we improve to make your experience worth a 5 star? Looking forward to hearing from you.Best regards,Ithidaj Rajatabhothi Director of Operations
Dear Eric, Thank you for your rating. Please tell us what could we improve to make your experience worth a 5 star? Looking forward to hearing from you.Best regards,Ithidaj Rajatabhothi Director of Operations