Staff and the people I talked on the phone were friendly and open to us leaving our bags, ended up checking earlier which was very convenient for us, bd is very very comfortable for asian standard hard beds, this one was soft, just great, everything very clean and functional, the only thing we found a bit weird was that our bedroom was the one just next to the admin office on the ground floor and so all the sheets piled to go to laundry and equipement were park outside our door and other guests bags that couldn’t checking early as well. I guess that was the only room ready and that didn’t bother us that much, we were much happier to be able to check in early. The place is great and has good location as well.