10/10 ดีเลิศ
Kenneth
28 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I enjoyed my stay here. The room was clean and very quiet...I didn't hear a peep from any nearby rooms. The breakfast was very good as well. This isn't too big of a deal, but there was one negative thing that happened. I had told the front desk that it was fine if housekeeping didn't clean the room while I was there, so I just kept the "Do Not Disturb" sign on the door the whole time I was there. But on the day I was checking out, the housekeeper knocked on the door at 9:30 AM and said, "You are checking out today, aren't you?" I didn't like this at all. First of all, "Do Not Disturb" means just that...there was no reason to knock on my door when the sign was there. It's a good thing I was not asleep. And secondly, check out time is clearly stated as 11 AM. I shouldn't feel guilty that I was still in the room at 9:30 AM. I had a late flight and had every right to stay in the room until 11 if I so chose to. The housekeeping should be reminded to not do this to guests in the future.