Dear Jean-Yves, Thank you for the comments. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best Regards Magdalena

Dear Dr. Vasanthkumar, We are happy to see that you enjoyed your stay and especially our breakfast and the location of the hotel. We hope to see you again when you will come back to Paris. Best regards, Magdalena

Dear Roberto,Many thanks for your kind feedback on our hotel and the service provided.We regret the case with the cleanliness of the street and hope that the City Hall of Paris will try to make an effort in this way.Nevertheless, if our hotel was comfortable and enjoyable for you, we'll be delighted to welcome you again! to welcoming you again in the future.Kind regards,

Dear Maria, Thank you for sharing your experience with us. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Sir,We are very sorry for this incident. We are even more sorry that we were unable to help resolve this matter. We guard the hotel very closely, the doors are opened by the reception, every person entering the hotel is asked for their room number, and safes are installed in each room so that you can hide money in them. We treat every complaint seriously, which is why, as a manager, I checked the monitoring for 5 hours and consulted with the team every person who entered the hotel, unfortunately I was unable to find a person who could not be identified.However, if we suspect theft, we must initiate the procedures imposed by law; we have monitoring that shows every person who entered or left the hotel in the meantime. We are ready to present it as evidence in the case if the police ask for it. At this time, please accept our apologies and regret that there is nothing more we could have done for you. We are a small, individual establishment where we make sure that each guest feels at home and we are sorry that this incident had an impact on the poor assessment of our hotel and your stay in Paris.We rest on your disposal for any further information you may need, Best Regards, Magdalena Manager Hotel Le Relais St Charles

Dear Joseph, Dear Madam, thank you very much for sharing your experience of staying at our hotel. We are glad that you are satisfied with our location and service and that you remember your stay fondly.Best regards Magdalena

Dear David,Thank you for your kind review following your stay with us.That's a big pleasure for us to know that you have appreciated our property, the staff, and the location. We look forward to welcoming you again in the future.Best wishes

Chère Madame,Nous vous remercions d'avoir partagé votre avis à la suite de votre séjour parmi nous. Nous sommes contents de savoir que globalement notre établissement ait répondu à vos attentes et que vous ayez apprécié notre service. Veuillez nous excuser de désagrément avec le fonctionnement des prises, les aléas techniques pouvant se produire de temps en temps. En espérant vous revoir de nouveau parmi nous, Bien cordialement

Dear Felix,Thank you for sharing your kind review of our property.We are glad to know that you have appreciated our property and our service and look forward to welcoming you soon again.Best wishes

Dear Elaine,Thank you for your kind review following your stay with us.We are very glad to know that you have appreciated our property and the location and facilities around ii. We hope to see you back soon when you can make it to Paris. Kind regards,

Dear Maria, Thank you for sharing your opinion about our hotel. We are very sorry that your room was neglected. We are even more sorry that we did not know earlier and could not verify it. For our part, we promise to pay more attention and hope that despite this situation, your stay in Paris was satisfactory.Magdalena

Dear Renee,Thank you for your excellent review following your stay with us.That's a big pleasure for the whole team, and we'll be pleased to see you back at any moment when you can make it to Paris.

Dear Anne,Thank you for your kind review following your stay with us.We are glad to know that you have appreciated our property and the service delivered and we look forward to welcoming you again in the future.Kind regards,

Dear Crystian, Thank you for choosing our hotel for your stay in Paris. We are sorry that it was not satisfactory for you. Our hotel is located on the main boulevard, so unfortunately rooms facing the street may be a bit noisy. However, our hotel has rooms facing the courtyard and we advise our guests who are sensitive to noise to book them.Looking forward to welcoming you, Magdalena

Dear Seemanta,Thank you for your kind review following your stay with us.We are very pleased to know that you enjoyed your time in Paris and look forward to welcoming you again in the future.Kind regards,

Dear Betsy,Many thanks for your kind commentary on our property and the service provided. Your satisfaction is the best of our rewards. We'll be delighted to welcome you again in the future.Kind regards,

Dear Karen,I am very sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us. We take your feedback very seriously and sincerely apologize for any inconvenience you experienced with the sheets. We will take immediate action to resolve this issue and ensure this does not happen again in the future.However, I am very happy to know that you appreciated the professionalism of our reception team. Your kindness in highlighting this positive point despite the other problems encountered is greatly appreciated. We will do our best to improve and provide you with an impeccable experience during your next visit. Thank you for your feedback, it is valuable to us.SincerelyAlex Reception

Dear Linda, Thank you for choosing our hotel for your stay in Paris. We are glad that your stay was successful. If you have any suggestions about breakfast, we would be much obliged. Best regards and we look forward to seeing you againMagdalena

Dear Ruth,Thank you for your kind review following your stay with us.We are very pleased to know that you have appreciated our property and the services provided and look forward to welcoming you again in the future.Kind regards,

Dear RIEU, Thank you very much for your review. We hope to see you again Regards Magdalena

Dear Guest,Thank you for your kind review following your stay with us.We are very pleased to know that you have appreciated our property, the location, facilities around, and the services provided. We look forward to welcoming you again in the future.Kind regards,

Dear Patricia, Thank you for your opinion about our hotel. We are extremely sorry that we did not meet your expectations. We apologize for this misunderstanding with the reception, but I have the impression that you did not fully specify the information that caused this misunderstanding, so it is difficult for us to refer to it.We hope to see you again.Magdalena

Dear Roberto, Thank you very much for your review. We are sorry that our hotel no expected your attention. The space in Paris is rare and all 3* hotels have the same kind of issue. We regret that you didn't found another positives sides. We hope to see you again . Best regards, Magdalena

Dear Mariami,Thank you for taking the time to complete our post-welcome form. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Keiko,Thank you for taking the time to complete our post-welcome form. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Omar, Thank you for taking the time to complete our post-welcome form. We are very happy that you had a pleasant stay. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Pagan,Thank you for sharing your opinion about our hotel. We are very sorry that we did not know about all this during your stay. However, we will try to clarify some issues. Arrivals are from 2:30 p.m. and departures are until 12:00 p.m. We need time to prepare the rooms for our new guests. Our hotel is usually full, so unfortunately we cannot guarantee earlier accommodation. The room you booked faces the street and on January 18, we sent you information that we also offer rooms facing the yard and with a view and that you can modify your reservation. Our rooms are heated in winter and air-conditioned in summer and are controlled both individually and centrally at reception. If you have any problems, the reception is here to help as it is open 24/7.Once again, we are sorry that our hotel did not meet your expectations,Yours faithfullyMagdalena

Dear Rieu, Thank you for taking the time to complete our post-welcome form. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Yann, Thank you for taking the time to complete our post-welcome form. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Sir Muhammad, We would like to thank you for sharing your opinion about our hotel. We are really worried that our hotel does not live up to your expectations and on top of that you express it in such an aggressive way. We are all the more sorry that you told us nothing during your entire stay.We are always at your disposal at the reception 24h/7 with the greatest attention to listen to your comments and find a solution to your situation.Magdalena Manager

Dear Blanca, Thank you very much for your kind review. We are happy to see that you enjoyed your stay especially our breakfast and the location of the hotel. The space in Paris is rare and all hotels have the same kind of issue. We hope to see you again when you will come back to Paris. Best regards, Magdalena

Dear Christina, Thank you very much for choosing our hotel for your staying in Paris. It so kind of you that you appreciate our staff and the localisation our hotel. We hope to see you again soon in our establishment. Best Reagrds, Magdalena

Dear George, Thank you very much for choosing our hotel for your staying in Paris. It so kind of you that you appreciate our staff and the breakfast and that it was successful on every aspect. We hope to see you again soon in our establishment. Best Regards,Magdalena

Dear Melissa,Thank you for your comment. We are very happy that you had a pleasant stay in our hotel. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear SHIRLEI, Thank you for sharing your opinion about our hotel. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Mellisa, Thank you for your comment. We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Neil, Thank you very much for your kind review. We are happy to see that you enjoyed your stay, especially our staff and the location of the hotel. We hope to see you again when you will come back to Paris. Best regards, Magdalena

Dear Charles, We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Dear Dean, We are very happy that you had a pleasant stay and that it was successful in all aspects. We hope to see you again soon in our establishment. Best RegardsMagdalena

Cher Jean Philippe,Nous tenons à vous remercier pour votre avis sur notre hôtel. Nous sommes très heureux que vous ayez passé un très bon séjour. Nous espérons bientôt vous revoir Bien Cordialement, Magdalena

Cher Éric, Nous tenons à vous remercier pour votre avis sur notre hôtel. Nous sommes très heureux que vous ayez passé un très bon séjour. C'est un plaisir de savoir que c'était merveilleux avec tous les aspects. Nous espérons bientôt vous revoirBien Cordialement Magdalena

A big thank you for your feedback, we are delighted that you had a good stay with us, we are also delighted that you appreciated the location, the room as well as the cleanliness, and the work of our team, I take good note regarding breakfast.We look forward to welcoming you soon among usSincerelyAlex Reception

A big thank you for your feedback, we are delighted that you had a good stay with us, we are also delighted that you appreciated the location, the room as well as the cleanliness, and the work of our team, We look forward to welcoming you soon among usSincerelyAlex Reception

Dear SHOGO, Thank you for your comment. We are delighted to know that you had a pleasant stay with us. Looking forward to welcoming you again.

Bonjour Guillaume, We are delighted to know that you had a pleasant stay with us. We hope to see you again soon in our establishment. Best Regards Magdalena

Chère Barbara, Un Grand merci pour votre retour, je suis ravi que votre séjour a été à la hauteur de vos attentes et que vous avez aussi tout apprécié tout,merci encore pour le compliment ce fut un plaisir ce fut un plaisir de vous accompagner pendant votre séjour.Au plaisir de vous recevoir prochainement pour des nouvelles expériences parisiennes.Cordialement Alex Reception

Thank you for your feedback, we are delighted that you enjoyed the hotel and its location, we are sorry if you felt a little cramped, the rooms vary depending on the category and type of room.We have a superior courtyard with more space, don't hesitate to let us know next time.We look forward to welcoming you soon at Relais St CharlesSincerelyAlex Reception