TownePlace has always been my place to if I needed a room but I stayed there on November 13 and the 15th. I got in bed and discovered the comforter on the bed was dirty and it was obvious because it’s white, so I took it off the bed and went on to sleep. I came back a day later and received that same room I was in on that Monday and got in the bed and discovered the comforter had blood on it so I look the comforter over and realized it was the same comforter from Monday night with the same dirt on it. Apparently they didn’t take the comforter off to wash it as the should do every room when a customer checks out. I called front desk and told the clerk and she offered me another comforter and an apology but I feel that wasn’t enough because that was very unclean. Blood on a dirty comforter.
The hotel is advertised as none smoking. My daughter has bad allergies. The room smelled of smoke very bad. We weren’t provided another room instead they bombed it what ever that was. My question is why did housekeeping not notice this. It’s bad because otherwise was ok. But lack of being offered another room will probably stop us from staying again.
Very clean accommodations and comfortable beds. We were not there much and didn’t use the pool but everything we saw was taken care of. Staff was friendly also.
Great stay only complaint was the toilets flush strange don’t always flush everything down. But no issue and flushing twice because everything else was excellent.
The room was over all clean but they need to change their curtains. My curtains had some old stains I them and they need to wash or change the shower curtains. They smelled.