Very nice stay. Facilities very clean and nice. Chairs and toilets a little too low for my 96 year old mother-in-law. Not a total problem but higher chairs would help. Especially in the bathroom. It makes it very hard for her to get up. All in all very nice stay. If you have a concern like this I’d suggest calling and seeing about arranging a room that might fit better.
Nice people, great location next to freeway, excellent Diner on property. Safe & within walking distance to shops
Bruce L
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 26 เม.ย. 2024
We are so glad that you enjoyed your stay and our property and I appreciate you taking the time to share that. We loved having you and we hope you come see us again. Thank you!
Went to take kids for an over night and let them swim . Twice now at this location pool was not open . And went early after breakfast the hot tub was closed . I’ll call next time to avoid this or stay somewhere else
Dalana
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 22 เม.ย. 2024
I am sorry that you experienced that issue with our pool. We will be having both systems analyzed to see how we can get it to operate better. Please do call us, I would love to have you stay with us and to enjoy our pool again!
Ok rooms but dated. The restaurant was nice and great service and menus.
Ron
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 3 เม.ย. 2024
Thank you for sharing this. We hope you will come and see us again, especially as we update, and that we get the opportunity to have you as guests again.
The grounds of this BW Plus are amazing, it even includes an actual dog park with big/little fenced areas. The rooms are a little tired but clean and functional. All staff interactions were great and the breakfast spread was better than expected
Gail
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 29 มี.ค. 2024
We are so glad that you enjoyed your stay and especially our grounds and I appreciate you taking the time to share that with us. Please come back and see us again!
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 29 มี.ค. 2024
Thank you for sharing your rating! We hope you come see us again!
6/10 พอใช้
THOMAS
25 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
THOMAS
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 26 มี.ค. 2024
Thank you for sharing your rating of your stay. We would love to have you stay with us again and give you a perfect experience.
4/10 แย่
Valencia, Herriman
เดินทางกับครอบครัวและเด็กเล็ก
18 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The room we stayed in had several repair issues. Front door was broken had to slam the door to open and close. Cold water faucet was broken. Main area light was detached from the ceiling. No hot water after showering 1 child. The room was not fully clean. Staff was nice and thoughtful.
Valencia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 18 มี.ค. 2024
I am so sorry to hear that your stay is not what we would have wanted it to be. I appreciate you sharing the issues so that I can look into them and make improvements. We would love for you to stay with us again and to have the opportunity to give you a better experience.
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 11 มี.ค. 2024
We are so glad that you enjoyed your stay and that you appreciated our access to the highway. We hope your travels bring you our way again!
10/10 ดีเลิศ
John
6 มี.ค. 2024
John
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 8 มี.ค. 2024
We are so glad that you enjoyed your stay and hope you come see us again. Thank you
6/10 พอใช้
Ted
5 มี.ค. 2024
ชื่นชอบ: ความสะอาด
It was fine, but not inspired
Ted
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 8 มี.ค. 2024
Thank you for sharing this feedback as it helps me to know that I can keep looking for ways to be better. We would love to have you come stay with us again!
Had a minor problem with a lack of soap for the shower and wasn't thrilled by the way my complaint was initially handled by the individual to whom I reported the problem the next morning, but the woman who checked me out indicated that she would take the necessary action to resolve my complaint and told me that she would provide a small cost reduction because of my concerns. Can't ask for more than that!
Charles
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 8 มี.ค. 2024
This situation made it to me and I want to thank you for bringing it to our attention so that we could help resolve it with you as well as with our team. Thank you for helping us to be our best, we hope you come see us again!
10/10 ดีเลิศ
nancy
28 ก.พ. 2024
Great place. Very friendly staff and wonderful breakfast.
nancy
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 8 มี.ค. 2024
We are so glad that you enjoyed your stay and our staff and hope you come see us again. Thank you
Check-in was quick and all personnel were helpful and friendly. Our room was, clean and comfortable. The grounds are exceptional with a nice garden/koi pond area.
Michael
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 22 ก.พ. 2024
We are thrilled to hear that you enjoyed your stay and we hope you come see us again. Thank you!
The pictures seemed to intentionally avoid that most of the rooms are exterior/balcony access. That being said, the facility is actually pretty nice with a pretty well built out walking area with multiple fire pits. The continental breakfast met low expectations, except for the fact that the coffee was pretty good.
Eric
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 13 ก.พ. 2024
Thank you for taking the time to share your review. We are glad that you enjoyed much of your stay and I always appreciate seeing where we can improve. I like the idea of adding pictures that show we provide rooms with exterior entrances as well. We never want to hide what we are. Thank you again for sharing that. We loved having you and would love for you so stay with us again!
The lady checking people in was very slow. She would talk with every guest making it even longer. There was a line of guests from the counter to the door and this gal just kept talking away to people about everything under the sun. Would have preferred more efficiency and less chatter
Benjamin
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 1 ก.พ. 2024
We are glad that you enjoyed much of your stay and also appreciate your feedback on our employee. While we want our staff to be friendly, giving each guest personal attention and service, I recognize that there are times more appropriate than others to have lengthy conversations. I will pass this on for training and awareness and I appreciate you sharing this with me. We hope you come see us again!
6/10 พอใช้
Bonnie Richards
27 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Did not like the fact my king size room had the bathroom vent dangling down in the bathroom, x2 metal screws lying on the desk, vent cover lying against the bathroom wall.. Felt with paying high price, the room should of been in all working conditions; not left with maintenance issues.
Bonnie Richards
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 1 ก.พ. 2024
Thank you for sharing this and please accept my apologies. I believe this room was not in a condition to be rented and we should have caught that beforehand. I will make sure repairs are made before it is rented again.
Great location, friendly staff. Great shower head :-). Strong water pressure, GREATbreakfast!
Kenny
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 22 ม.ค. 2024
We are so glad to hear that you enjoyed your stay and our property - I will be sure to pass on your compliments. We loved having you and we hope you come see us again!
8/10 ดี
Scot
18 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Scot
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 22 ม.ค. 2024
We are glad that you enjoyed your stay and we hope you come see us again. Thank you
4/10 แย่
Brock
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัวและเด็กเล็ก
17 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
For as much as we paid to stay only one night I expected a little more quality. The pictures were what sold me on it. Upon arrival the outside area and the main lobby is stunning! But the room we stayed in was not as nice as it looked in pictures. The sink when turned on had a leak that would wrap around the counter as you brushed your teeth so we had to use a towel to not get wet. The ceiling of the bathroom was flaking away as was the paint on the door. The closet door was not moveable unless you wanted to hear a loud screech due to it not being on the hinges properly. All in all, it was a place to stay and that’s what we needed. But I would never pay as much as I did to stay here again.
Brock
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Jennifer, Best Western Plus High Country Inn วันที่ 18 ม.ค. 2024
I appreciate you sharing that this was not the experience you were hoping for - it is not the experience we want any of our guests to have. We obviously missed something with renting your room and I want you to know that we have closed that room to make repairs for future guests. We would love for you to give us another chance to give you a better experience should your travels bring you our way again and would love for you to reach out to me so that I may assist you. Thank you for sharing this and helping us to be our best.
6/10 พอใช้
Wendy
15 ม.ค. 2024
ชื่นชอบ: ความสะอาด
A middlen hotel
Wendy
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 18 ม.ค. 2024
Thank you for choosing to stay with us, we would love to have you again and to give you a better experience.
The breakfast lounge is below our room and you cannot hear a thing. However the wall between the rooms appears to be a bit too thin. Need to enforce quiet hours after 10 pm.
Julie
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 15 ม.ค. 2024
Thank you for sharing this with us. We are glad to hear that you enjoyed much of your stay and I will pass the noise feedback onto our front desk. We hope you will come see us again
10/10 ดีเลิศ
Susan
เดินทางกับสัตว์เลี้ยง
14 ม.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Susan
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 15 ม.ค. 2024
We are so glad that you enjoyed your stay and we hope you come and see us again. Thank you
10/10 ดีเลิศ
Barbara
12 ม.ค. 2024
Barbara
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Best Western Plus High Country Inn วันที่ 15 ม.ค. 2024
We are so glad that you enjoyed your stay and we hope you come and see us again. Thank you