Dear Mike,I'm deeply sorry to hear about your disappointing experience during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.I apologize for the cleanliness issues you encountered in your room and for the noise disturbance. Providing a clean and peaceful environment for our guests is essential, and I regret if we did not meet that standard during your visit. Your feedback regarding the condition of the floors has been shared with our housekeeping team for immediate action to ensure that similar incidents do not occur in the future.Regarding the lack of room cleaning, please know that your comments have been noted, and we will address this internally to ensure that all rooms receive the appropriate level of service and attention they deserve.Your feedback is invaluable to us, and I want to thank you for bringing these matters to our attention. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to me directly at the front desk. Your satisfaction is our priority, and we are here to assist you in any way we can.Once again, I apologize for the difficulties you experienced, and I hope we have the opportunity to welcome you back in the future for a much-improved experience. Thank you for your understanding and patience as we work to address these issues promptly.

Dear Addison,Thank you so much for your wonderful 5-star review of Howard Johnson by Wyndham Ocala! We're thrilled to hear that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could provide you with a positive and memorable experience. Whether it was our comfortable accommodations, convenient amenities, or exceptional service from our staff, we're glad that everything met or exceeded your expectations.We truly appreciate your kind words and your recommendation. It was our pleasure to host you, and we look forward to welcoming you back again in the future for another outstanding stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Howard Johnson by Wyndham Ocala, and we can't wait to serve you again soon!

Dear Juan,Thank you for sharing your feedback with us! We're delighted to hear that you found your room to be clean during your stay.Your comments about considering upgrades to our rooms are greatly appreciated. We understand the importance of keeping our accommodations fresh and up-to-date, and we constantly strive to improve our facilities to enhance the experience for our guests.We will certainly take your feedback into consideration as we continue to evaluate and prioritize improvements to our rooms. Your satisfaction is our priority, and your input helps us to ensure that we're meeting the needs and expectations of our guests.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to make your stay as comfortable and pleasant as possible!

Dear Jerry,I'm truly sorry to hear about the concerns you raised regarding your recent stay with us. Your comfort and security are of utmost importance to us, and I want to assure you that we take all feedback seriously.It's disheartening to hear that you felt uncomfortable due to the atmosphere of the facility. Please know that we prioritize the safety and well-being of all our guests, and we have strict policies in place to ensure a peaceful and secure environment. I will personally address your concerns with our management team to investigate and take appropriate action to maintain the integrity of our property.We welcome guests from all walks of life, including tourists, businesspeople, and others, and we strive to create a welcoming and inclusive atmosphere for everyone. I apologize if your experience did not reflect this diversity.Your feedback is invaluable to us as we continually strive to improve our services and facilities.Once again, I apologize for any discomfort or inconvenience you experienced during your stay. We value your feedback and hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention.

Dear Timothy,I'm truly sorry to hear about the disappointing experience you had during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.I sincerely apologize for the condition of the room you encountered, especially on such an important occasion as your wife's cousin's wedding. It's completely understandable that discovering issues like black mold, mildew, and a falling shower curtain rod would be distressing and unacceptable. Please know that this is not the standard of cleanliness and maintenance we aim to uphold, and I assure you that your feedback has been taken seriously and will be addressed with our housekeeping and maintenance teams immediately.Regarding the refund process, I apologize for any inconvenience or frustration this may have caused you. As you booked your stay through Expedia, refunds typically need to be processed through their platform. However, I want to assure you that we will work closely with Expedia to ensure that your refund is processed as quickly and efficiently as possible.I understand the urgency of the situation, especially given the circumstances surrounding the wedding, and I want to thank you for bringing this matter to our attention. Please rest assured that we are committed to resolving this issue to your satisfaction.If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Your feedback is invaluable to us as we continuously strive to improve our services and facilities.Once again, I apologize for the inconvenience and disappointment you experienced, and I hope to have the opportunity to regain your trust in the future.

Dear Guy,I'm deeply sorry to hear about the issues you encountered during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.I apologize for the unpleasant odor of mold and the presence of cockroaches in your room. Maintaining a clean and comfortable environment for our guests is essential, and I assure you that your comments will be addressed with our housekeeping and pest control teams immediately to ensure that such issues are promptly resolved and do not recur in the future.I understand how distressing it must have been to experience these issues during your stay, and I want to sincerely apologize for any inconvenience or discomfort they may have caused you.Your feedback is incredibly valuable to us as we strive to improve our services and facilities.Once again, I apologize for the inconvenience and disappointment you experienced, and I hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention.

Dear Helen,Thank you so much for sharing your wonderful feedback with us! We're thrilled to hear that you had such a positive experience during your stay at the Howard Johnson by Wyndham Ocala I75.It's fantastic to know that our location was convenient for your softball event and that you felt safe throughout your stay. Your safety and comfort are our top priorities, and we're delighted that we could provide you with a clean and welcoming environment.We're also glad to hear that you enjoyed our breakfast offerings and that there was plenty to satisfy you and your group. Providing a delicious and satisfying breakfast is important to us, and we're thrilled that it met your expectations.Thank you again for choosing to stay with us, and for taking the time to share your feedback. We hope to have the pleasure of welcoming you back again in the future for another excellent stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're here to help!

Dear Jorge,Thank you so much for your excellent review! We're thrilled to hear that you had a wonderful stay with us at the Howard Johnson by Wyndham Ocala I75. Your satisfaction is our top priority, and we're delighted that we could provide you with an exceptional experience. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear Moriah,I'm deeply sorry to hear about the negative experience you had during your stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.I sincerely apologize for the presence of cockroaches in your room. Maintaining a clean and pest-free environment for our guests is essential, and I assure you that your comments will be addressed with our pest control team immediately to ensure that such issues are promptly resolved and do not recur in the future.I understand how distressing it must have been to encounter such issues during your stay, and I want to sincerely apologize for any inconvenience or discomfort they may have caused you.Your feedback is incredibly valuable to us as we strive to improve our services and facilities. If there's anything else you'd like to discuss or if there are specific steps we can take to address your concerns, please don't hesitate to reach out to us directly.Once again, I apologize for the inconvenience and disappointment you experienced, and I hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention.

Dear Chylei,Thank you for taking the time to share your feedback with us. I'm glad to hear that overall, you had a good stay with us and that you found our staff to be nice.I apologize for the inconvenience you experienced with the water temperature not getting very hot during your stay. Your comfort is important to us, and I assure you that we will look into this issue to ensure that it is addressed promptly.I'm also sorry to hear that you didn't feel very safe staying with us, especially as a solo traveler. Your safety and well-being are our top priorities, and we take all concerns regarding security very seriously. We have security measures in place, but I understand that your experience may have been unsettling. Please know that we will continue to monitor and address any issues to ensure the safety of all our guests.If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate your valuable feedback as we strive to improve our services and provide a better experience for all our guests.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.

Dear Juan,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel suitable for your one-night stay.If there are any specific areas where you feel we could improve to make your experience even better, please don't hesitate to let us know. Your feedback is important to us as we strive to provide the best possible stay for all our guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If there's anything else we can do to assist you, please feel free to reach out to us. We're here to help!

Dear AC,I'm truly sorry to hear about your experience during your stay with us. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations.I apologize for the claimed unpleasant odor of nicotine in your supposed non-smoking room. Maintaining a clean and fresh environment for all our guests is a top priority, and I assure you that your feedback will be addressed with our housekeeping team immediately to ensure that such issues are promptly resolved and do not recur in the future.Your feedback is invaluable to us as we continually strive to improve our services and facilities. If there's anything else you'd like to discuss or if there are specific steps we can take to address your concerns, please don't hesitate to reach out to us directly.Once again, I apologize for the inconvenience and disappointment you experienced, and I hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention.

Dear Elizabeth,Thank you for taking the time to leave us a review addressing your concerns during your stay. I apologize that the bathroom window being left open as well as the connecting door in your room made you feel uncomfortable. The housekeeping staff do leave the bathroom window in the rooms open as apart of our policies to ensure our guests are not overwhelmed by the smell of cleaning products upon check in. As for the connecting door in your room, I do apologize if that made you uncomfortable. Our rooms are based on availability and that may have been the last of the room type you booked that we had available for the night and for that i do apologize. We will take all these things into consideration for the future. Thank you for taking the time to leave us a review and we hope to have the opportunity to make things right in your future stays.

Dear LendyWe're truly sorry to hear that your experience did not meet your expectations. Your comfort and satisfaction are incredibly important to us, and we regret any shortcomings you encountered during your stay.Your feedback is invaluable to us, and we would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them promptly. We genuinely value your patronage and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Thank you for sharing your feedback with us.

Dear Brooke,I'm sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we take it seriously as we continuously strive to improve. If there are specific issues you'd like to address or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

Dear Shannon,We are deeply troubled to hear about your experience at our hotel. Your comfort, safety, and peace of mind are of the utmost importance to us, and we sincerely apologize for any disruptions or discomfort caused by the behavior of other guests or individuals in the vicinity.We take matters of safety and security very seriously, and we will be reviewing our protocols and working closely with local authorities to address any issues promptly.Additionally, we apologize if our staff did not meet your expectations during your stay. We strive to provide friendly, attentive service to all of our guests, and we regret if we fell short in this regard. Your feedback is invaluable to us, and we will be addressing this internally to ensure that all of our team members are equipped to provide the level of service our guests deserve.We understand the impact that these incidents may have had on your stay, and we sincerely apologize for any inconvenience or distress caused. We appreciate you bringing these concerns to our attention, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to reach out to us directly. Thank you for sharing your feedback.

Dear Gail,I'm sincerely sorry to hear about the numerous issues you encountered during your recent stay with us. Your experience certainly does not reflect the high standards of service and comfort we strive to provide for our guests.The issues you mentioned regarding the shower, lack of facial tissue, temperature control, and toilet functionality are all matters that we take very seriously. We will investigate these problems thoroughly and take immediate action to address and resolve them to prevent similar occurrences in the future.Regarding the breakfast options, I apologize for the discrepancy between what was advertised and what was available during your stay. We will work to ensure that our breakfast offerings are accurately represented and meet the expectations of our guests.The safety and well-being of our guests are of the utmost importance to us, and I'm deeply concerned to hear about the presence of individuals engaging in inappropriate activities near our property. We will take steps to address this issue and work with local authorities to ensure the safety and security of our guests and the surrounding area.Your feedback is invaluable to us, and I sincerely appreciate you bringing these issues to our attention. Thank you for your understanding, and I hope we have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Dear Brenda,I'm truly sorry to hear about the issues you encountered during your stay with us. As a front desk agent, it's disheartening to learn that we fell short of providing you with a comfortable and enjoyable experience.Please accept my sincerest apologies for the noise disturbance caused by other guests and for the cleanliness issues you encountered both outside and inside the property. Your feedback is invaluable to us, and we will address these issues immediately to ensure they are rectified.I apologize for the broken shower curtain rod and the inconvenience it caused. We will make sure that maintenance attends to this issue promptly to ensure it doesn't happen again in the future.On a positive note, I'm glad to hear that your check-in and check-out experiences were efficient. However, we understand that this alone does not make up for the other shortcomings you experienced.Your satisfaction is our utmost priority, and we are committed to taking the necessary steps to improve and regain your trust.Thank you for bringing these issues to our attention, and I hope we have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Dear Eugene,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay at the Howard Johnson by Wyndham Ocala.We're delighted to hear that you found a great restaurant nearby, Roma Italian Food, and that you enjoyed the food there. We understand that finding dining options can sometimes be a bit challenging, so we're glad to know that you were able to discover a hidden gem and enjoy a delicious meal.Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back again soon for another fantastic stay! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

Dear Charles,Thank you so much for your wonderful 5/5 review of the Howard Johnson by Wyndham Ocala!We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is always our top priority, and we're delighted that we succeeded in meeting your expectations.Your positive feedback means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that you have a memorable experience with us each time you visit.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!

Dear William,Thank you for sharing your feedback with us! We truly appreciate hearing about your experience during your stay.While we're glad to hear that overall you had a positive experience, we also want to acknowledge any areas where we may have fallen short of your expectations. If there's anything specific that you feel we could improve upon to make your next stay even better, please don't hesitate to let us know.Your satisfaction is incredibly important to us, and we're committed to continually improving and providing the best possible experience for all of our guests. We hope to have the opportunity to welcome you back again soon!

Dear Bette-Jean,Thank you so much for your wonderful 5/5 review of the Howard Johnson by Wyndham Ocala!We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is always our top priority, and we're delighted that we succeeded in meeting your expectations.Your positive feedback means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that you have a memorable experience with us each time you visit.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!

Dear DamarisThank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our service.At our hotel, providing excellent service to our guests is our top priority, and we're thrilled to hear that you had a positive experience with us. Your satisfaction is incredibly important to us, and we're delighted that we were able to meet your expectations in this regard.If there are any areas where you believe we can further improve or if there's anything specific you'd like to share with us, please feel free to reach out. Your feedback helps us to continuously enhance our services and ensure that we're providing the best possible experience for our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Dear Damaris,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our service.At our hotel, providing excellent service to our guests is our top priority, and we're thrilled to hear that you had a positive experience with us. Your satisfaction is incredibly important to us, and we're delighted that we were able to meet your expectations in this regard.If there are any areas where you believe we can further improve or if there's anything specific you'd like to share with us, please feel free to reach out. Your feedback helps us to continuously enhance our services and ensure that we're providing the best possible experience for our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Dear Loretta,I want to sincerely apologize for the incredibly disappointing experience you had during your recent stay with us. Your feedback is deeply concerning, and I want to assure you that we take your comments very seriously.It's truly disheartening to hear about the numerous issues you encountered in room 224, including the cleanliness concerns, odor, inadequate amenities, uncomfortable bedding, and the unsettling behavior of other guests. Providing a clean, safe, and comfortable environment for our guests is our top priority, and it's clear that we failed to meet even the most basic standards during your stay.Please know that I will personally investigate these issues with our housekeeping, maintenance, and security teams to ensure that immediate action is taken to address and rectify each concern you've raised. Your feedback serves as a wake-up call for us to urgently improve our standards and procedures to prevent similar situations from occurring in the future.Once again, I apologize wholeheartedly for the inconvenience and discomfort you experienced during your stay. We deeply regret that we failed to provide you with the experience you deserved, and I hope you will consider giving us another chance to demonstrate our commitment to providing exceptional service in the future.

Dear Ayleen,I want to express my deepest apologies for the extremely disappointing experience you had during your recent stay with us. Your feedback is deeply concerning, and I want to assure you that we take your comments very seriously.It's truly disheartening to hear about the numerous issues you encountered in your room, including the malfunctioning bathroom window, presence of roaches, cleanliness issues, maintenance issues, and the unpleasant odor that affected your belongings. Providing a clean, comfortable, and welcoming environment for our guests is our top priority.Please know that I will personally investigate these issues with our housekeeping, maintenance, and pest control teams to ensure that immediate action is taken to address and rectify each concern you've raised.

Dear Adrien,I want to extend my sincerest apologies for the disappointing experience you had during your recent stay with us. Your feedback is deeply concerning, and I want to assure you that we take your comments very seriously.I'm truly sorry to hear about the condition of your room, including the cleanliness of the sheets, the odor, and the overall cleanliness of the space. Providing a clean and comfortable environment for our guests is our top priority, and it's disheartening to hear that we fell short of meeting your expectations in this regard.Please know that I will personally address these issues with our housekeeping and maintenance teams to ensure that immediate action is taken to rectify these issues and prevent them from occurring in the future. Your feedback serves as a valuable reminder for us to continuously strive for improvement in all areas of our operations.If there's anything else we can do to make amends for your experience or if you would like to discuss your stay further, please don't hesitate to contact me directly at [phone number] or [email address]. Your satisfaction is important to us, and we would welcome the opportunity to regain your trust and leave you with a more positive impression of our hotel.Once again, I apologize for the inconvenience and discomfort you experienced during your stay, and I hope you will consider giving us another chance to provide you with a much-improved experience in the future.

Dear Vanessa Marie,I'm truly sorry to hear about the issues you encountered during your stay with us. Your comfort and well-being are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.Please accept my sincerest apologies for the inconvenience caused by guests smoking near the rooms despite our strict no-smoking policy. We take this matter very seriously and will take immediate steps to enforce our policy more effectively to ensure a smoke-free environment for all our guests.Additionally, I apologize for the cleanliness issues you experienced in your room, as well as the condition of the headboard. This is not the level of quality we strive to provide, and we will address these issues promptly with our housekeeping and maintenance teams to ensure they are rectified.Your feedback is invaluable to us, and we will use it to make necessary improvements to prevent similar occurrences in the future.Thank you for bringing these issues to our attention, and I hope we have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Dear Deny,Thank you for sharing your feedback with us. We appreciate your perspective on your recent stay.At our hotel, we strive to offer a comfortable experience at a fair price, and we regret that we may not have fully met your expectations during your visit. We take all feedback seriously and will use your comments to continually improve our services and amenities.If there are specific areas where you believe we can enhance our offerings or if there's anything we can do to make your next stay more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us, and we're here to ensure you have a pleasant experience with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an improved experience.

Dear Irma,Thank you so much for your wonderful 5/5 review! We're delighted to hear that you had a positive experience during your stay with us.We're thrilled that Damaris and our night staff were able to provide you with helpful and polite service. Ensuring our guests feel welcome and supported throughout their stay is always our priority, and we're glad to hear that we succeeded in meeting your expectations in this regard.We would be honored to welcome you back if you find yourself in the area again. Your satisfaction is our ultimate goal, and we look forward to the opportunity to exceed your expectations once more on your next visit.

Dear Karla,Thank you for taking the time to share your feedback with us. While we appreciate your review, I want to extend my apologies for any aspects of your stay that may not have met your expectations.Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests. If there are specific areas where you feel we could improve or if there's anything we can do to make your next stay more enjoyable, please don't hesitate to let us know.Your feedback is invaluable to us as we continuously work to enhance our services and amenities. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

Dear Yolanda,Thank you for your glowing 5/5 review of your stay here at the Howard Johnson by Wyndham Ocala. We are so happy to hear that your stay exceeded your expectations and we were able to provide comfort and convenience during your stay with us. We hope to welcome you back again for another wonderful stay in the future!

Dear Dmitriy,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Howard Johnson by Wyndham Ocala and found our hotel to be clean and nice.Providing a clean and comfortable environment for our guests is a top priority for us, and we're delighted that we met your expectations in this regard.We appreciate your kind words and your decision to stay with us. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out.We look forward to welcoming you back on your next visit to Ocala!

Dear Amariyon,Thank you so much for taking the time to leave us a glowing review of your stay here at Howard Johnson by Wyndham Ocala. We are so glad that you enjoyed your stay with us and we hope to welcome you back again soon. If there is any specific aspect of your stay that you would like to mention, we would really appreciate your feedback. Thank you again for staying with us and we hope to see you again soon

We sincerely apologize for the distressing experience you encountered during your stay at our hotel. Ensuring the safety and well-being of our guests, including their pets, is of utmost importance to us, and we deeply regret that you and your dog were involved in such a frightening incident.We want to assure you that we took immediate action by contacting the authorities and cooperating fully with animal control to address and resolve this situation as swiftly as possible. Our staff members are trained to handle emergencies effectively, and we are truly sorry if you felt that their response was inadequate. If there is anything further we can do to assist you, please do not hesitate to reach out to us directly.

Dear Lynn,Thank you so much for your wonderful 5/5 review of Howard Johnson by Wyndham Ocala! Your feedback means the world to us.We're delighted to hear that you had an excellent experience during your stay with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations.We truly appreciate your kind words and your decision to choose our hotel. If you ever find yourself in Ocala again, we would be honored to welcome you back for another fantastic stay.

Dear Matt,Thank you for your wonderful review of our hotel here at the Howard Johnson by Wyndham Ocala. We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's truly rewarding to know that we met your expectations.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!

Dear Garbis,Thank you for sharing your feedback with us regarding your recent stay. I'm glad to hear that you found our location convenient for your one-night stay and that you found the bed to be clean.However, I'm truly sorry to learn about the cleanliness issues you encountered in the bathroom. Your comfort and satisfaction are of the utmost importance to us, and it's disappointing to hear that we fell short in this regard.Please accept our sincerest apologies for the presence of hair in the shower, a stain in the toilet, and the unfortunate encounter with a cockroach in the sink. Rest assured, we take cleanliness very seriously, and we will be addressing these concerns with our housekeeping team to ensure that such incidents do not occur in the future.

Dear Myriam,I am truly sorry to hear about the unsatisfactory experience you had during your recent stay at our hotel. Your feedback is deeply concerning, and I want to assure you that we take all guest concerns seriously.I apologize for the cleanliness issues you encountered in your room and for the disturbance caused by noisy guests outside your door. Additionally, I apologize for any inconvenience caused by the lack of elevator or wheelchair ramp. We strive to accommodate the needs of all our guests, and I regret that we were unable to provide suitable accommodations in this regard.Please know that your feedback will be shared with our management team for immediate action and to prevent similar issues from occurring in the future.Once again, I apologize for the inconveniences you experienced, and I hope we have the opportunity to regain your trust in the future.

Dear Dorota,Thank you for taking the time to share your feedback with us. Your input is truly appreciated as it helps us identify areas where we can improve to better serve our guests.I'm sorry to hear that your experience with us fell short of your expectations. Please know that we take your concerns seriously and will address them with the relevant departments to ensure that we make necessary improvements.If there are any specific issues or areas of concern that you would like to discuss further, please feel free to reach out to me directly. Your satisfaction is important to us, and we want to do everything we can to make things right.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

Dear Claudia,Thank you for taking the time to leave us a 5/5 review! We truly appreciate your positive feedback.We're thrilled to hear that you had a great experience during your stay at Howard Johnson by Wyndham Ocala. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's wonderful to know that we succeeded in providing that for you.If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

Dear Debbi,Thank you for sharing your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations and that you encountered several issues during your time with us.We apologize for the inconvenience of not being provided a poolside room as requested. Additionally, we understand how frustrating it must have been to learn that the dining options were limited and that the room cleanliness fell short of our standards. Please know that we take your feedback seriously, and we will address these concerns with our team to prevent similar occurrences in the future.Regarding your reservation for three people, we regret any inconvenience caused by the lack of towels and amenities in your room. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention.We understand that the language of the TV stations may have added to your discomfort, and we apologize for any inconvenience this may have caused. We will certainly take your feedback into consideration as we work to enhance our guests' experience.We sincerely apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is invaluable to us as we strive to improve our services and regain your trust.If you are willing to give us another chance, we would be grateful for the opportunity to make it right for you.

Dear Milton,Thank you for taking the time to share your feedback with us. We are deeply sorry to hear about the issues you experienced during your stay, particularly regarding the presence of bugs and the discomfort caused by the mattresses.Please accept our sincerest apologies for any inconvenience and discomfort this may have caused you and your family. We take matters like these very seriously, and rest assured, we will investigate the situation thoroughly and take immediate action to address any pest issues and improve the condition of our mattresses to ensure a comfortable and enjoyable stay for our guests.We are glad to hear that you found the rooms and facility clean, and we appreciate your recognition of our efforts in this regard. However, we understand that these positive aspects may have been overshadowed by the challenges you faced.Your feedback is invaluable to us as we continually strive to improve our services and facilities. If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly.We sincerely apologize once again for falling short of your expectations and for any inconvenience caused. We hope to have the opportunity to welcome you back in the future for a much-improved experience.

Dear Cassie,Thank you for sharing your feedback with us. We appreciate your honesty and understanding.We regret to hear that certain aspects of your stay did not meet your expectations. We understand your concerns about the hotel's appearance and the noise from the nearby interstate. We strive to provide a comfortable and relaxing environment for all our guests, and we apologize if we fell short in this regard.We are pleased to hear that you found our staff outstanding, understanding, empathetic, and accommodating. Providing excellent service and ensuring our guests feel cared for is our top priority, and we are glad that our team was able to make a positive impression on you.Your comments are valuable to us as we continuously strive to improve our facilities and services. We will take your feedback into consideration as we work to enhance the overall guest experience.If you have any further comments or if there is anything else we can do to improve your experience, please do not hesitate to reach out to us directly. We would love the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

Dear Nicole,Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations and that you encountered cleanliness issues upon arrival. Please accept our sincerest apologies for any inconvenience and discomfort this may have caused you.We understand how disappointing it must have been to find the rooms in such condition. Cleanliness is of utmost importance to us, and we regret that we fell short in this regard. Rest assured, we will address this matter with our housekeeping team to ensure that such oversights do not happen again in the future.We are pleased to hear that our staff member was able to assist you and provide a refund for your stay. We strive to provide exceptional service and are glad that our team member was able to address your concerns promptly.Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.

Dear Saari,I want to extend my sincerest apologies for the experience you had during your recent stay with us, as reflected in your review. While your feedback is invaluable to us, I am deeply disappointed to hear that we did not meet your expectations.Though your review is nonspecific, I want you to know that we take all feedback seriously and are committed to understanding and addressing any issues that may have arisen during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short in providing you with a positive experience.Please know that I will personally investigate the circumstances surrounding your stay to identify areas for improvement and ensure that necessary actions are taken to prevent similar situations from occurring in the future.

Dear Torsten,Thank you for taking the time to share your positive experience with us here at the Howard Johnson by Wyndham Ocala! We're thrilled to hear that you enjoyed the nostalgic HoJo feel that we strive to maintain. It's wonderful to know that you found our rooms spacious, clean, and equipped with convenient amenities like mini-fridges and microwaves. We're also pleased that you found our staff to be friendly and efficient, and that you enjoyed our complimentary breakfast offerings.We truly appreciate your kind words and your recommendation. It was our pleasure to host you, and we look forward to welcoming you back for another enjoyable stay in the future!

Dear Dennis,Thank you for taking the time to share your feedback with us. We appreciate your honest assessment of your recent stay.We understand your concerns about the age and appearance of our property. Please know that we are constantly working to improve and update our facilities to provide a more comfortable experience for our guests.Regarding our complimentary breakfast offerings, we apologize if they did not meet your expectations. We take guest feedback seriously and will certainly take your comments into consideration as we review and enhance our breakfast options.We truly value your patronage and hope that despite the shortcomings you experienced, you were still able to find some enjoyment during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.