Hi Melinda - we welcome all feedback. We want to create a possitive experience for all guests. Thanks for staying with us.

Thanks Jean! We love the staff too, appreciate the feedback.

Thanks for taking the time to provide a rating. If you would like to provide more specific feedback we would be happy to address any concerns. I can see from the notes on file that you were not happy about the parking fee. It is outlined in the Expedia policies that we charge a fee for parking and I'm sorry that this was not confirmed again during check-in. We hope to be able to welcome you again.

Hi Chris! I'm glad your furry friend enjoyed their stay with us. Please reach out to the front desk while onsite so that we have an opportunity to communicate. We have no problem reminding people that they are not the only guests in the house! We hope you will come back to the Inn on Long Lake again in 2024.

Hello Donald, thanks for taking the time to review. I'm always disheartened to hear that a guest didn't enjoy their stay. It's not often that we hear a noise complaint. Please reach out to the front desk who are here 24 hours a day if you are unhappy with anything so that we have an opportunity to make it better.

Thanks Kirsty, we appreciate that you chose to stay with us.

Thanks Daniel, we hope that you had a safe trip back home.

Thanks Matthew! We are happy that you enjoyed your stay on the lake.

Thanks Nate! Glad that you are able to celebrate here at the Inn. Looking forward to welcoming your family back again in 2024.

Thanks!

Thanks Gina, much appreciated.

Thanks Ryan, we appreciate your review and are grateful that you chose to stay with us while in Nanaimo.

Thanks Ryan!

Thanks Karen! Would love to hear how we could do better. Please reach out the next time you are here. Looking forward to welcoming you back.

Thanks Christina.

Thank you Linda for such a nice review! We are pleased to hear that you enjoyed your lakeview room, the amenities, and our location. We look forward to welcoming you back as a return guest.

Much appreciated!

Thanks John, appreciate you taking the time to offer a review.

Thank you Douglas, safe travels back to the US. We hope that you will come see us again soon.

Thanks Doug! We are happy to hear that you enjoyed the lake, would love to hear how you feel we could make the complimentary continental better.

Thank you Craig, we hope you have a safe trip home.

We are sorry to hear that you were unhappy about additional person fees. Information regarding fees is shared on the Expedia booking page. We do hope that you enjoyed your stay on the lake.

Thanks Melanie! Much appreciated.

Thanks for your review Betty. I'm sorry that you were disappointed with the location of your room, we do accommodate requests whenever possible. We don't often get feedback on noise. I would suggest connecting with the front desk staff while you are onsite, they are available 24 hours a day. We always look to rectify situations while you are here, we want you to enjoy your stay.

Thanks Ariel. Looking forward to welcoming you back, the hot tub is waiting!

Hi Nadine. We are so disappointed to hear that you didn't feel you received value for your stay. We try very hard to remain competitive in the market by offering guests a range of rates for different room types, a complimentary breakfast, and updated amenities like our fitness room, and the enclosed hot tub area on the lakefront. We also offer many seasonal specials. If you have feedback on how we could improve, I would be happy to hear it. Thanks and I hope that you give us the opportunity to host you again.

Thanks for your review! We love the lakeviews too. Looking forward to welcoming you back.

Thanks Amelia. We hope that you enjoyed your time in Nanaimo.

Thanks Carolyn! I will certainly share the feedback with our housekeeping team.

Thanks Richard! Glad that you enjoyed the view.

Thanks Charles! We appreciate your review.

Thanks Antonella!

We appreciate that you chose to stay with us. Thank you

Thanks Gerald! If there is anything we can do to make your stays more enjoyable, please let us know. Looking forward to welcoming you again in 2024.

Thanks very much! Looking forward to having you back.

Thanks Jody!

Thanks for taking the time to review our property on the lake.

Looking forward to seeing you on your next stay with us!!!!

Thanks for staying with us Carol! We look forward to welcoming you back.

Thanks Karen. Wishing you a Happy 2024!

Thanks Samatha. If there is anything that we can do to make your stay more enjoyable next time, please let us know.

We appreciate your review!

Thanks Pamela! We appreciate the feedback and look forward to welcoming you back.

Thanks Brenda, I appreciate the feedback and will take a look on our third party sites to make sure it is clear when you book with them, it is currently listed under policies. Please reach out to us if you want to discuss further.

Thanks very much! Looking forward to welcoming you back again.

Thanks for your feedback Cheryl. We feel pretty fortunate to be so central and the lake on our doorstep is lovely! Looking forward to welcoming you back!