Loved staying at Onn.
Staff is super friendly and helpful. Our room was very nice and the only one with a balcony. Much recommended if available.
Unlike the email you receive when you book that staff does not speak English: they do! And they are super friendly.
Only thing a little odd is that house keeping is every four days. However towels and bins are changed daily if left outside the room.
The hotel is right on the Nagasendo trail.
Can definitely see us stay here again.
Clean and modern hotel that is a short walk from Nakatsugawa station. The staff were friendly and helpful. Buffet breakfast at the hotel had a decent selection and was delicious. The public bath was extremely clean and much appreciated after the walk between Magome and Tsumago. Not a complaint, but more of a comment is that the mattresses were very firm. Though this seemed to be the trend at the other hotels we stayed at in Japan. You will need to remove and lock up your shoes in the lobby. This is common at ryokan and some hotels in Japan. Though, you can certainly tell it keeps the carpets in the hallways and rooms much cleaner in general. Would definitely recommend staying at Onn for anyone planning to stay in Nakatsugawa
The staff were fantastic and extremely accommodating, they were always so nice and happy to see you! The hotel was always clean and served a wonderful breakfast. It is close to lots of shops and restaurants so it is easy to walk everywhere, also it is close to the train station which is convenient. The rooms are small but very nice and have everything you need for your stay. I would for sure stay again.
Great bunk room for family of four (adults). Spacious with table and bench seating. Separated out bathroom making multi-uses possible. Nice bath/spa space. Great breakfast. Under 10 minute walk from train station.
This was a great stay! Easy to communicate with staff in English and breakfast was fantasic. One of my favorites in Japan. Great location, close to train/bus stations as well as a super market that has great food options! Highly reccomend