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Reviews of Hotel Petinos

4 out of 5
Hotel Petinos
Platy Gialos, Mikonos Town, Mykonos, Mykonos Island

Reviews

8.2

Very good

Rating 10 - Excellent. 315 out of 655 reviews" "
Rating 8 - Good. 180 out of 655 reviews" "
Rating 6 - Okay. 91 out of 655 reviews" "
Rating 4 - Poor. 40 out of 655 reviews" "
Rating 2 - Terrible. 29 out of 655 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness
Room was lovely, amenities were excellent, staff was fabulous, shower was amazing.
Stayed 2 nights in Apr 2024

2/10 Terrible

Roberto, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel, staff was rude like for every little things, the room doesn’t even look like the picture you see online and that’s the reason I booked this hotel to begin with, no even water they provide
Stayed 2 nights in Apr 2024

6/10 Okay

Ying

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , beautiful. Enjoyed our stay here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ayrton

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good location. Next to platis gialos. Great helpful service staff. Free shuttle to port. Good amenities. Bus stop next to property for Mykonos town Fabrika. Stayed only for one transit night. Room should be cleaned more.
Stayed 1 night in Sep 2023
Response from Reservations Team on 5 Oct 2023
Dear Guest,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

10/10 Excellent

charmaine, southaven

Liked: Cleanliness, staff & service, property conditions & facilities
I DID NOT STAY DUE TO FERRY WAS CANCELLED AND ALSO WENT ON STRIKE, I WAS TOLD BY EXPEDIA I WOULD BE REFUNDED AND I GOT NO RESPONSE. I'M ALSO A GM AT A HOTEL AS WELL
Stayed 2 nights in Sep 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petinos was absolutely breathtaking! Our room was perfect with an icean view and lovely bathroom. The staff were very helpful and the pool was so relaxing
Stayed 1 night in Sep 2023
Response from Reservations Team on 11 Oct 2023
Dear Sam,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

6/10 Okay

Lilia

Travelled with family
Liked: Staff & service
The property needs to be remodeled the bathroom looks it’s from the 1980’s very very tiny n it’s advertise as 6 star hotel but it’s not no cofee machine in the room n first day no mini bar available after I complained they put a minibar needs improvement it’s not a 5 star hotel at all
Stayed 3 nights in Sep 2023
Response from Reservations Team on 5 Oct 2023
Dear Lila,Thank you so much for your feedback! We strive to provide the best customer service, and that is the reason why your comments help us becoming better. We will seriously take into consideration your negative comments, even though our hotel was recently renovated and also Petinos is a 4-star hotel, not a 5 or 6 star.We are always at your disposal for any further clarification.Kind Regards,Reservations Team

8/10 Good

Vanessa

Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable seaside property, with a nice feel, and close walk (10mins) to the town bars and restaurants.
Stayed 4 nights in Aug 2023
Response from Reservations Team on 11 Oct 2023
Dear Kevin,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

4/10 Poor

Samuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude reception staff upon arrival, then shown to room (the family suite) to find a large piece of broken glass in the patio doorway as well as finding the room in poor state (very mouldy bathroom window, damage to most walls). Upon finding glass, tried to call reception on the room phone, only for them to hang up... Went to reception to report the broken glass, only to be shunned away after they asked for housekeeping to attend the room and reclean. No offer of a sorry or compensation for the hazardous item found within 30secs of being inside the room, which could have injured my two young children. If room was maintained and the reception staff weren't rude then review would be different as has potential to be good, however on our stay it was poor. And without being picky, the pool edge displayed mould all around the edge, visible when in the pool.
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family vacation at the Hotel Petinos. The hotel restaurant Blue Myth was excellent. We went to the Greek dinner as well as having breakfast there and another dinner. The staff was excellent. The food was all delicious. The hotel is also centrally located on a great beach and walking distance from other beaches and the beach clubs. Overall a fantastic hotel!
Stayed 3 nights in Aug 2023
Response from Reservations Team on 11 Oct 2023
Dear Arlene,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Pool was awesome. Eventhough there is a lot of activity out front, you cant hear the noise while inside. Staff could be a little more friendly.
Stayed 1 night in Aug 2023
Response from Reservations Team on 11 Oct 2023
Dear Linda,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.Regarding the staff behavior, we would love to hear more and get to know if we could have served you better and which way.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

10/10 Excellent

Ana

Stayed 2 nights in Jul 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is wonderful. Very clean, nice rooms, great breakfast buffet. The bus to Mykonos Town, right outside hotel door, so convenient. Nice beach just steps away.
Stayed 4 nights in Jul 2023

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Mikel

Liked: Cleanliness
Stayed 2 nights in Jun 2023

4/10 Poor

Spandana

Stayed 1 night in May 2023

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Was on Mykonos for a wedding. Hotel Petinos was incredibly accommodating! Shuttle service, breakfast, front desk staff were all amazing! Highly recommend! If have the option, definitely choose room in main hotel over adj. apartments - better location, quality, ease. Staff was incredibly helpful, attentive, and kind. Great pool. Great location to beach. Easy spot to get elsewhere on the island - bus stop right outside. Clean. Comfortable. Amazing stay!
Stayed 4 nights in May 2023

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL hotel and AMAZING service!!! The staff was truly exceptional and very accommodating. The location is absolutely beautiful. The food was delicious.
Stayed 3 nights in May 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again!
Everything was perfect for our visit! The room, the pool and the ocean views were amazing! Breakfast buffet next tot the ocean was our favorite. The room was big and bed was comfortable and the amazing reception staff were helpful and very attentive. Would stay again!
Stayed 2 nights in Apr 2023
Response from Eleni on 22 Apr 2023
Thank you for your kind feedbackWe are glad you enjoyed your stay with us and had a great time Looking forward to welcome you again in the future!

10/10 Excellent

Adora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
Posh, quiet, clean, new fixtures, the lobby is elegantly scented, the pool looks classy- nicely located away from Little Venice and the windmills- has its own backyard beach. Has airport and port (ferry) transfer services, and other transport means are conveniently available such as the front desk arranges your taxi if they cannot transfer you anywhere in the town proper, and the public bus stop (which is a tourist bus) is in front of the hotel. Breakfast buffet is superb, which freshly squeezed orange juice! Special mention to Christina who is a very capable multitasker front desk staff member- more power!
Stayed 2 nights in Apr 2023
Response from Eleni on 22 Apr 2023
Thank you for your kind feedbackWe are glad you enjoyed your stay with us and had a great time Looking forward to welcome you again in the future!

6/10 Okay

Mersedeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean, modern-ish property. The rooms were clean, big with great amenities. I loved that we had a shuttle to the airport, but didn't love that they didn't transport us back to the airport because of our early flight (I think someone should be available at all times or at least pre-booked if guests provide notice of transportation times). The buffet was good, nice to not have to think about breakfast. Service both days was slow and we had to repeatedly ask for a cappuccino (everything else is self serve). Perhaps it's because many people don't tip, but the service should still be excellent as you cannot assume people will not tip (for example, we did and our service wasn't great). I didn't really feel special or any different even though they knew it was our honeymoon. The first night there was a very drunk guest (or maybe it was just outside of the resort, but she basically sounded like she was outside of our room). She was screaming and yelling for what felt like hours and disrupted our sleep - we basically lost a night there even after a long day travelling in. All in all, nice hotel. Service/customer service can be better but not awful! Just expected a little bit more for the price. Would go back again knowing not to have such high expectations and if I found a good deal on the rooms.
Stayed 3 nights in Sep 2022
Response from Eleni on 8 Nov 2022
Thank you for your kind feedbackWe will take your comments into consideration and try to improve in the best way we can

8/10 Good

Eneyda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 4 nights in Oct 2022
Response from Elena on 25 Oct 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay great staff and close to everything especially beach food was good too.
Stayed 5 nights in Oct 2022
Response from Elena on 23 Oct 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Elena on 18 Oct 2022
Thank you for your rating.

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are nice and the staff is friendly.
Stayed 2 nights in Sep 2022
Response from Elena on 8 Oct 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

8/10 Good

Ryan

Stayed 3 nights in Sep 2022
Response from Elena on 24 Sep 2022
Thank you for your rating.

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful hotel! The staff shared with us it has been recently renovated. The shower was so big with great water pressure and the room was very comfortable. The breakfast was so delicious with a lot of variety, I was surprised it was included!
Stayed 1 night in Sep 2022
Response from Elena on 15 Sep 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
Great staff, easy bus access, everything you need (beaches nearby and accessible, nearby shops, restaurants, etc)
Stayed 4 nights in Aug 2022
Response from Elena on 4 Sep 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

6/10 Okay

pavan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Nice location close to Beach and cafes / bars
Stayed 4 nights in Aug 2022
Response from Elena on 4 Sep 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

10/10 Excellent

Stacy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Elena on 27 Aug 2022
Thank you for your rating.

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service
My room had clear signs of not being fully cleaned from previous guest (I’ve found hair in some places like the bed and sheets weren’t clean). Staff was not very useful. I had to insist a few times for them to call me a taxi (they insisted I should get the buss and wait half hour under very high heat with two suitcases). The rooms at the lower level like mine get noisy because of guests on the floor above, also the near you are to the restaurant, the worse. My shower area would get completely flooded for hours after every shower. Breakfast is “ok”. The beach near the property has many options for sunbeds and umbrellas for around €30/person. Restaurant options are good as well.
Stayed 2 nights in Aug 2022
Response from Elena on 27 Aug 2022
Thank you for your comments.We will take them into consideration and will try our best to be improved.

2/10 Terrible

Fjolla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel through Expedia, according to the displayed pictures they had. When we got to the hotel they escorted us to a different apartment location that looked like a hotel from the horror movie, with a ground view. We were told we have to walk 200 meters for breakfast and pool. The even worse part was the way the staff handled our complaint. It was the worst service I ever came across. If you go to Mykonos stay away from this hotel it is a scam!
Stayed 2 nights in Aug 2022
Response from Elena on 12 Oct 2022
Thank you for your comments.We will take them into consideration and will try our best to be improved.

8/10 Good

ihab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Nice hotel. Nice but small pool. Amazing staff especially elana from the restaurant. Located near the bus station. Just near the beach but there are no sun-beds, you have to pay for it. Very good breakfast.
Stayed 4 nights in Aug 2022
Response from Elena on 27 Aug 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Elena on 27 Aug 2022
Thank you for your rating.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greek night with daNcing
Stayed 3 nights in Aug 2022
Response from Elena on 12 Oct 2022
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed in Hotel Petinos Mykonos
The air conditioner in my room was not working. I had to argue with 3 people throughout the day about it. The room smelled of Freon when the AC was running. It was horrible. Finally at 7pm I asked for another room, they said they were fully booked. Yet I could still book a room there on the hotels.com website. I asked for a refund and they scrambled to find me a room. They sent a technician to look at my AC who was just a kid and admitted he knows nothing about AC units. They gave me an old room next to mine where the AC was working. I just wanted to go to another hotel. They put me in a room off site that was old, probably from the 1970’s. It was not what they pictured on their site, it had an antique kitchenette. Please make sure what is posted is divulged to the paying guest if it is not what is pictured.
Stayed 1 night in Aug 2022

10/10 Excellent

SANDRELLA

Stayed 1 night in Aug 2022

8/10 Good

muna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating.

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is right on the beach and it is a beautiful hotel. They gave a free shuttle to and from the port which they were kind enough to email us the information. We had four people in our group and tge room had a queen size bed and three twin beds which were extremely comfortable. The bus stop was just outside of the hotel which was very convenient as well. The free breakfast was outstanding as well as the location. Loved everything about this hotel.
Stayed 2 nights in Jul 2022

8/10 Good

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating.

10/10 Excellent

muna

Stayed 1 night in Jul 2022

8/10 Good

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very nice. Staff is friendly. The area around the hotel has a lot of great restaurants and a nice beach.
Stayed 2 nights in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to the beach!
Stayed 1 night in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for communicating before I got there. Quick to answer all my questions. Easy to arrange a transfer to and from the hotel from the ferry port. I was in one of the little separate apartments up the street, but it was a nice clean room. Great location by a nice beach and nice restaurants. Mykonos can be tricky to get around (walking on the roads is nuts), but I walked to and from the Tropicana beach club. It’s actually a nice walk along the water and some of the bars. Overall good stay.
Stayed 1 night in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Mykonos & Near Beach
We had a perfect stay at Hotel Petinos! The room was clean and the location was within walking distance to the beach. The breakfast had a variety of options with a perfect view of the sea. The staff was friendly.
Stayed 2 nights in Jul 2022
Response from Elena on 13 Aug 2022
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.