The guy that looked after us, Satoshi, was really nice and very accommodating- he didn't speak english and we didnt speak Japanese but we got by. It was end of season and very quiet feeling like we had the place to ourselves. It was clean and immaculate. The breakfast was beautifully presented and ample. He met uas at the station and dropped us off as well as taking us elsewhere as and when needed. A really good experience and we would return.